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          Records Hardware, Inc. has 1 locations, listed below.

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            Business ProfileRecords Hardware, Inc.

            Hardware Sales

            Contact Information

            1124 S 2nd St

            Raton, NM 87740-2306

            Visit Website
            Email this Business
            (575) 445-8211

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Hardware Retail Stores

            Business Details

            Location of This Business
            1124 S 2nd St, Raton, NM 87740-2306
            Email this Business
            BBB File Opened:
            10/21/2010
            Years in Business:
            46
            Business Started:
            1/1/1978
            Business Started Locally:
            1/1/1978
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ace Hardware
            Additional Contact Information

            Fax Numbers

            • (575) 445-5997
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/27/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought a Stihl ms 271 for 419.99 on 7/12/21. I used the saw very little and it stopped working. I brought it back to ACE in Raton, New Mexico. The saw was 8 months old, should have been under warranty. They charged me 160 for a replacement carburetor. They never called to say it was not covered and expected me to pay for it. I told them to put my parts back on because I fill it should have been covered, I bought the gas they recommended at the time of the saw purchase. I then ordered a replacement carb from Amazon for 30.00 dollars. I went to replace the carb and nothing is there it was missing linkage, fuel line was gone, carburetor was gone, and air filter was gone. As far as I’m concerned this is theft plan and simply. They can either repair and replace at there cost or refund me the price I paid for the saw.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan M

            08/09/2021

            I am new to Raton, and well the house I purchased needed some work. I frequented the store and one of the male employees use to frequently refer to well his manly anatomy and how he had no problem getting it up, just ask his very young girl friend. He proceeded to grab his anatomy and was shaking it, when he said do you want to see me get it up. I left the store and have never gone in since. As far as I am concern, the owners, and employees allow this type of sexual predator to be employed and do nothing to stop this male employee. As far as I am concern he should be on the list as a sexual predator and have to register as a molestor and his picture should be hung in all the local schools. Stay clear of this store.

            Local BBB

            BBB Serving New Mexico and Southwest Colorado

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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