BBB Business Review

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BBB Accredited Business since

Amazing Gates of America, LLC

Additional Locations

Phone: (800) 234-3952 Fax: (505) 771-8999 View Additional Phone Numbers 8617 Paseo Alameda NE, Albuquerque, NM 87113 http://www.amazinggates.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Automatic Gates, Openers, Access Controls, Wrought Iron Fence


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Amazing Gates of America, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Amazing Gates of America, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Amazing Gates of America, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 09, 2007 Business started: 01/01/1997 in NM Business started locally: 01/01/1997 Business incorporated 03/09/1998 in NM
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ken Helfer, Managing Member
Contact Information
Principal: Mr. Ken Helfer, Managing Member
Business Category

Gates

Products & Services

Amazing Gates of America, LLC sells the following brand(s): Amazing Gates, Doorking, Eagle, Elite, Liftmaster, Polaris

Amazing Gates of America, LLC offers the following product(s): access controls, Driveway Gates, Garden Gates, gate operators, Security Gates, Wrought iron fence

Method(s) of Payment
Visa, Mastercard, Ames, Discover, Paypal, Cash, Check, Wire Transfer
Refund and Exchange Policy
If you are not completely satisfied with your driveway gate, garden gate, fence, hardware, or equipment, you may return the item (non Custom/ Made to Order) in its original condition within 30 days for a full cash refund or exchange. Returns beyond 30 days will be subject to a 20% restocking charge. We will refund shipping costs if the return is a result of our error. Please note: No Returns Accepted After 90 Days.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.