BBB Business Review

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This business is not BBB accredited.

Valley Furniture Warehouse

Additional Locations

Phone: (505) 292-2127 Fax: (505) 299-9488 PO Box 67860, Albuquerque, NM 87193 ! There is an alert on Valley Furniture Warehouse !

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This Company's business is Furniture Retail

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Valley Furniture Warehouse
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 23, 1990 Business started: 01/01/1971 Business started locally: 01/01/1971 Business incorporated 06/30/1975 in
Type of Entity


Business Management
Mr. Bobby Mitchell, Treasurer Mr. Scott Mitchell, President
Contact Information
Customer Contact: Mr. Scott Mitchell, President
Business Category

Furniture - Retail

Alternate Business Names
Furniture World, Inc
Business Management

On 12/1/10, the Better Business Bureau of the Southwest received the following email from Valley Furniture Warehouse demanding that it be posted to their reliability report. “To whom it may concern, Beginning Dec 1st, 2010 we will be filing Lawsuits against ALL customers who libel or slander Valley Furniture Warehouse or post UNTRUTHS about our company. We can no longer idly stand by why customers who are telling untruths about situations that are happening. These libelous and slanderous comments are NOT covered under the first amendment when they are false. If you wish to pursue your complaint with the BBB that is fine but please keep in mind that our attorney will be monitoring ALL complaints and ALL complaints deemed slanderous or libelous will be PROSECUTED to the FULL extent of the law just like shoplifting. And BBB if you do not post this under a review on our BBB site than we will have no choice but to file discrimination charges. It was very interesting when we found out the other day that the BBB was blackmailing customers into raising their rating online by paying $425 a year to be a member. Even more disconcerting was the fact Al Qaeda was given an A+ rating. We have attached the link if you have any questions... Thank you for your time.”


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.