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BBB Accredited Business since

Sofa Mart

Additional Locations

Phone: (505) 883-9393 Fax: (505) 883-6007 View Additional Phone Numbers 3230 Menaul Blvd NE, Albuquerque, NM 87107 http://www.furniturerow.com

Click for BBB Rating on Sofa Mart

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This Company's business is Furniture Retail

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sofa Mart meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Sofa Mart. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Sofa Mart.

Additional Information

BBB file opened: July 05, 2002 Business started: 02/01/1972 in CO Business started locally: 09/04/2003 Business incorporated 12/28/2001 in NM
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Woody Boyd, COO Mr. Shea Barlow, Store Manager Mr. Alfonso Guzman, RSM Mr. Alex Killam, Store Manager Mr. Jon Meeks, Store Manager Mr. Patrick Mendoza, RSM Mr. Bill Oechsler, CMO
Contact Information
Principal: Mr. Woody Boyd, COO
Customer Contact: Mr. Bill Oechsler, CMO
Business Category

Furniture - Retail

Alternate Business Names
Furniture Row

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.