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      Country
          Country

          Find a Location

          Solar Biz has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Solar Biz

              2136 Us Highway 180 East Silver City, NM 88061

            • Solar Biz

              PO Box 22 Glenwood, NM 88039-0022

            Business ProfileforSolar Biz

            Solar Energy Equipment Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Solar BiZ is a stocking distributor for all major renewable energy equipment manufacturers. We distribute solar panels and all the other electrical equipment and storage batteries needed for on or off grid applications, including rain harvesting products, well and water pumping, Hydroelectric turbines, Wind turbines and energy efficient appliances.

            Products & Services

            Custom System Design from our Expert Solar Design Engineers

            Including but not limited to:

            Solar Panels

            Inverters

            Batteries

            Charge Controllers

            AC & DC Breakers

            Business Details

            This is a multi-location business.

            Find a Location

            Solar Biz has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Solar Biz

                2136 Us Highway 180 East Silver City, NM 88061

              • Solar Biz

                PO Box 22 Glenwood, NM 88039-0022

              BBB File Opened:
              1/4/2006
              Years in Business:
              55
              Business Started:
              3/6/1969
              Business Incorporated:
              12/28/2004
              Type of Entity:
              Corporation
              Alternate Business Name
              • The Solar Biz, Inc.
              Business Management
              • Mr. Thomas Duffy, CEO
              • Ms. Barb Duffy, Owner
              Contact Information

              Principal

              • Mr. Thomas Duffy, CEO
              • Ms. Barb Duffy, Owner

              Customer Contact

              • Ms. Barb Duffy, Owner
              Additional Contact Information

              Fax Numbers

              • (520) 844-8442
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/12/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              On 12/22/2022 I placed an order for an SMA inverter. The price for the inverter including an up charge for shipping and shipping was 1933.63. I was informed by Solar Biz that the unit would not ship until end of January / Early February. This was an acceptable delivery time. By the end of January I had not heard from Solar Biz. A telephone call revealed that the delivery had slipped to end of March / Early April. Again, not convenient, but I waited. In mid March I again contacted Solar Biz. At that point they informed me that my order would not be available for at least a year and would I accept a substitution. They informed me that the inverter I ordered wasn't available anywhere from any vendor. This seemed an attempt to force the substitution. I was able to place an order with another vendor and had the inverter delivered within the week. While their terms and conditions specify an 8% penalty ($154.69) for an order cancellation, but in the attached documents is a lead times policy stating that they will refund my purchase minus a 3% fee if they were unable to provide the unit. Having an 8% cancelation fee applied to an order that first was months late and second was told that it wasn't available for another year was adding insult to injury. (Despite it being available from another vendor). Solar Biz forced the cancellation. I was very specific about my desire for the ordered product. Their lack of communication about my order cost me several months of a non-productive solar array. Their deception on the availability of the product I ordered seemed designed to make me take a substitution which I did not want. The first time I was verbally advised of the 8% charge was on 4/12/2023 after having my email ignored. This was not brought to my attention at any time when I canceled my order. Additional documents are attached showing their delivery slippage and why the substituted inverter was unacceptable.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matt d.

              07/13/2022

              ***************** and ***** for www.thesolarbiz.com, are very, very, very knowledgeable of the solar opportunities and products to involve transition for my/our households electrical demand via solar energy resource, The **** The review of equipment coming from overseas, before shipment to me was of the highest quality standard I have experienced. Solar-Biz inspected and took pictures of items rather than off the ship and send as is to my location. *** and ***** have answered and assisted with every opportunity to ensure solar project/equipment provide my household operation via solar electrical generation. The team Solar-Biz has in place is a limited group as the economics of running a business is a financial burden which most of us do not comprehend. Thesolarbiz.com team has to be a contact for any solar power project you are contemplating. Their team of knowledgeable experts, and they are knowledgeable experts, will guide you thru any solar project. Providing alternates to fossil fuels can be a confusing and troublesome journey. Thanks to Solar-Biz, *****************, *****, *********************** and all those in the Solar-Biz network. The journey has a smoother transition with their network of experts.https://www.thesolarbiz.com/M ****** from *******

              Local BBB

              BBB Serving New Mexico and Southwest Colorado

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