BBB Accredited Business since
Phone: (505) 239-0042 823 Arthur Dr SW, Albuquerque, NM 87105
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Electric Contractors-Commercial & Residential, Manufactured House.
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A BBB Accredited Business since
BBB has determined that DJS Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for DJS Electric include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Construction Industries Division - New Mexico
PO Box 25101, Santa Fe NM 87504-5101
Phone Number: (505) 476-4700
Fax Number: (505) 476-4615
The number is 91819.
Type of Entity
Business ManagementMr. David J. Sena, Owner
823 Arthur Dr SW
Albuquerque, NM 87105 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: In December 2013 I hired DJS Electric to perform services for a recently moved mobile home. The agreement was for DJS Electric to dig trenches necessary for running electric and plumbing, wire the mobile home to the electric pole, wire the grinder pump to the home, and wire the AC to the home. ***** the electrician basically completed the trenches, wired the home to the pole, and had to come back to wire the grinder pump. He stated that we should wait to wire the AC until the inspections were completed so he wouldn't have to get a permit. The first inspection failed and we had to contact him to make the necessary changes. He no-showed the first appointment to do this, and we had to contact him again to come out. He came out several days later and completed the work for the inspection. The inspection passed, so I contacted him to come out and wire the AC to finish the job. He stated that he would be out on 2/7/2014 and no-showed. I called him again and he stated that he would be out on 2/21/2014, which he no-showed again. When I tried to contact him all I could get was his voice mail. I called him again on 2/24/2014 and left a message that I would continue calling him until he finished the job. I received a call back stating "**** *** ************ threaten me, you can get someone else to do it". When I hired him he wanted cash up front so he wouldn't have to pay taxes and did not provide an itemized receipt for services. I have inspection permits that show he was doing this job.
Desired Settlement: I would like a partial refund so that I can hire someone else to complete the job. I am concerned that if DJS Electric came back to my residence that they would do poor quality work and a possible confrontation.
In reply to the complaint #******** by Mr. ******, there was a dispute about the completion of electrical work for the hard wire of Mr. ******'s mobile home and sewage pump. I agreed to connect the original A/C unit that came with the mobile home, at no additional cost. Mr. ******
It is obvious that Mr. **** is making false allegations regarding my threat to harm him and his wife, as I have never spoken to or have any knowledge of his wife. Regarding that the service was at no addiional cost is blatenly false. If there was no additional cost then why did I have to purchase additional supplies in order to hook the equipment up to my house. Both appointments were made by Mr. **** over the telephone, so to state that they were at my convience again is false. It is unfortunate that Mr. **** is unprofessional and unreliable. After his repeated no-shows it was obvious that Mr. **** was avoiding completing the work in which he was paid for. It is clear that he needs to be flagged as not being a "better business" to deal with.
[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason if he complaint will be closed Administratively Resolved]