Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sandia Area Federal Credit Union has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sandia Area Federal Credit Union

      1850 Wyoming Blvd SE Bldg 20600 Kirtland AFB, NM 87117-0001

    • Sandia Area Federal Credit Union

      1601 Rio Rancho Dr SE Rio Rancho, NM 87124-1093

    • Sandia Area Federal Credit Union

      PO Box 18044 Albuquerque, NM 87185-0044

    • Sandia Area Federal Credit Union

      8505 Candelaria Rd NE Albuquerque, NM 87112-1003

    • Sandia Area Federal Credit Union

      8000 Palomas Ave NE Albuquerque, NM 87109-5200

    Business ProfileforSandia Area Federal Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This Company's business is Credit Unions

    Business Details

    This is a multi-location business.

    Find a Location

    Sandia Area Federal Credit Union has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sandia Area Federal Credit Union

        1850 Wyoming Blvd SE Bldg 20600 Kirtland AFB, NM 87117-0001

      • Sandia Area Federal Credit Union

        1601 Rio Rancho Dr SE Rio Rancho, NM 87124-1093

      • Sandia Area Federal Credit Union

        PO Box 18044 Albuquerque, NM 87185-0044

      • Sandia Area Federal Credit Union

        8505 Candelaria Rd NE Albuquerque, NM 87112-1003

      • Sandia Area Federal Credit Union

        8000 Palomas Ave NE Albuquerque, NM 87109-5200

      Location of This Business
      1850 Wyoming Blvd SE Bldg 20600, Kirtland AFB, NM 87117-0001
      BBB File Opened:
      3/27/1981
      Years in Business:
      67
      Business Started:
      10/1/1956
      Alternate Business Name
      • Sandia Area Services, LLC
      Business Management
      • Ms. Rachel Lund, Vice President
      • Mr. Kevin Todd, CEO
      Contact Information

      Principal

      • Ms. Rachel Lund, Vice President
      • Mr. Kevin Todd, CEO

      Customer Contact

      • Ms. Rachel Lund, Vice President
      Additional Contact Information

      Fax Numbers

      • (505) 256-6042
        Primary Fax
      • (505) 228-4031
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/03/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I applied for a loan with a collateral to back it up. I asked for a specific amount and was told the credit union would get back to me. After chasing them down for a week, I finally received an answer of no. No negotiation, no counter offer. Just no. My complaint is that this credit union did a hard background check on my credit and denied my request flat out which will now negatively affect my credit score which is currently in the high 800s.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Terese T

      1 star

      12/17/2023

      They changed our Account number with no notification. Place holds on our debit card with notification. Ask why large amounts of our cash is being withdrawn. Poor, poor business practices.

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.