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Click for BBB Rating on Consumer Credit Counseling Service of Greater Dallas

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This Company's business is Credit Counseling and Debt Management Services

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Consumer Credit Counseling Service of Greater Dallas. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Consumer Credit Counseling Service of Greater Dallas.

Additional Information

BBB file opened: August 26, 1994 Business started: 10/01/1993 Business started locally: 10/01/1993
Type of Entity


Business Management
Ms. Tina Zamora, Branch Manager
Contact Information
Customer Contact: Ms. Tina Zamora, Branch Manager
Business Category

Credit & Debt Counseling

Alternate Business Names
CCCS CCCS of Greater Dallas Consumer Credit Counseling Service
Additional Information

In September 2013, the company notified BBB Serving New Mexico and Southwest Colorado that they have closed this location. The company continues to operate in Texas, Oklahoma and Colorado from their headquarters in Dallas, Texas. Consumers with inquiries or complaints may contact the Better Business Bureau Serving Metropolitan Dallas, Inc. for further assistance.

Industry Tips
Credit & Debt Counseling

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.