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BBB Accredited Business since

Sandia Computers

Phone: (505) 332-7777 Fax: (505) 293-6267 3625 Wyoming Blvd NE, Albuquerque, NM 87111 http://www.sandiacomputer.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Computer Repairs, Upgrades, Sales of New or Factory Refurbished  Systems and Accessories


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sandia Computers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Sandia Computers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sandia Computers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 10, 1997 Business started: 02/01/1997 in NM Business started locally: 02/01/1997 Business incorporated 06/05/1997 in NM
Type of Entity

Corporation

Business Management
Mrs. Karen I. Gorelick, CFO Mr. Stuart Gorelick, President
Contact Information
Principal: Mrs. Karen I. Gorelick, CFO
Principal: Mr. Stuart Gorelick, President
Business Category

Computers - Service & Repair Computers - Dealers

Products & Services

Sandia Computers sells the following brand(s): All Brands and Models

Sandia Computers offers the following product(s): All cables and adapters, All internal parts for Computer and Laptop Systems, Desktop Computer Systems, Desktops, Digital Cameras, Individual Parts and Processors, Inkjet and Laser Printers, Laptops, Monitors and HDTV Screens, Notebook Computer Systems, Peripherals, Printers, Servers, Special order Computer Parts and Accessories

Method(s) of Payment

All major credit cards

Cash

Personal Checks

Refund and Exchange Policy
No refund or exchange after 14 days. Special orders and software are not returnable.  Computer systems must be returned within 10 days of order and are subject to 20% restock fee.  Ten business day wait on check refunds. Refund or exchange allowed items only with original packaging with UPC codes. 15% open box fee on opened items, unless exchanged for identical item, due to defect.  
Alternate Business Names
SNG, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.