BBB Business Review

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This business is not BBB accredited.

A-1 Collection Agency, LLC

Additional Locations

Fax: (970) 683-5255 View Additional Phone Numbers 715 Horizon Dr Ste 401, Grand Junction, CO 81506 http://www.wha1.org View Additional Web Addresses


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Description

This company's business is Collection Agencies


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for A-1 Collection Agency, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-1 Collection Agency, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 11, 2008 Business started: 03/13/2003 in CO Business started locally: 03/13/2003 Business incorporated 03/13/2003 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Financial Institutions Division
2550 Cerrillos Rd 3rd Floor, Santa Fe NM 87505
http://www.rld.state.nm.us/financialinstitutions/
Phone Number: (505) 476-4885
Fax Number: (505) 476-4670
rldfid@state.nm.us
The number is 01392.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Todd Bonatti, Collection Manager Ms. Carolyn Bruce, Chief Executive Officer Mr. Steve Hubbard, Chief Financial Officer
Contact Information
Customer Contact: Mr. Todd Bonatti, Collection Manager
Business Category

Collection Agencies

Method(s) of Payment
Cash, Visa, Master Card or Money Order
Refund and Exchange Policy
Over payments - refunds are mailed out with in the first business day of the following month in which the overpaymnet occurred
Alternate Business Names
AR Services, LLC Healthcare Collections LTD, Limited Liability Company Western Healthcare Alliance
Industry Tips
Fair Debt Collection
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.