This business is not BBB accredited.Additional Locations
Phone: (505) 433-4584 View Additional Phone Numbers 10000 Coors Blvd NW, DG2, Albuquerque, NM 87114
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Digitell Cellular can best be described as being in the business of wireless retail. Key strengths of the company have been exceptional customer service and innovative marketing. As a premium retailer of Verizon Wireless, Digitell provides the latest in wireless devices and accessories.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Digitell Cellular Communications include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Josie White, Training Specialist
Cell Phone & Tablet Equipment, Supplies & Repair
Products & Services
Digitell Cellular Communications offers the following product(s): Wireless accessories, Wireless devices
Refund and Exchange PolicyWe would love to hear about your Digitell experience! Please call Digitell Customer Care toll free at (877)301-4100 or email CustomerService@Digitell.com.
No returns or exchanges without original sales receipt. All device purchases, including outright purchases, have 14 days to be returned or exchanged.** All returned or exchanged handsets/devices are subject to a minimum restocking fee of $35.00 ($70 for netbooks and tablets). Accessory sales are refundable within 14 days of purchase unless item is noted otherwise. 90 day in store warranty (exchanges only) on all accessories** (manufacturer defects only). Some accessory returns/exchanges may require original packing. 30 day in store warranty on bluetooth and headset devices (manufacturer defects only). No cash refunds on amounts greater than $50.00. Instead, a refund check will be issued and will take 10-15 business days to process.
Digitell will not accept physically damaged merchandise to be returned.
Digitell reserves the right to limit or refuse any return/exchange.
**With the exception of close-out sale and/or final sale items