BBB Business Review

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BBB Accredited Business since

Albuquerque Thoroclean

Phone: (505) 883-0437 Fax: (505) 883-1037 3206 Alta Monte Ave NE, Los Ranchos, NM 87107 http://www.abqthoroclean.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Residential & Commercial Carpet Cleaning Service


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Albuquerque Thoroclean meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Albuquerque Thoroclean include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Albuquerque Thoroclean
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 03, 2000 Business started: 01/01/1997 in NM Business started locally: 01/01/1997
Type of Entity

Sole Proprietorship

Business Management
Mr. Thomas Conway, Owner
Contact Information
Principal: Mr. Thomas Conway, Owner
Business Category

Carpet & Rug Cleaners Duct Cleaning Air Duct Cleaning Furniture Cleaning Mattresses - Cleaning Motor Home - Carpet & Upholstery Cleaning Recreational Vehicles - Carpet & Upholstery Cleaning Steam Cleaning - Automotive Dryer Vent Cleaning Pressure Washing Cleaning Services - Commercial Office Aircraft Cleaning Natural Stone Restoration & Cleaning Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Blinds - Cleaning Auto Detailing Auto Upholstery Cleaning

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 5:00 PM
Su: Closed
H: Closed
Method(s) of Payment
ThoroClean accepts Cash, Check and most major Credit Cards.
Refund and Exchange Policy
Please call our office with any questions. 505-883-0437
Alternate Business Names
Thoroclean
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.