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BBB Accredited Business since

Superior Alarm, Inc.

Additional Locations

Phone: (970) 247-8847 Fax: (970) 259-5025 545 Turner Dr.  Unit B, Durango, CO 81303 http://www.superioralarmdurango.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers electronic security systems. We also do Fire Alarms & Closed Circut TV.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Superior Alarm, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Superior Alarm, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Superior Alarm, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 1983 Business started: 10/01/1983 in CO Business started locally: 01/01/1976 Business incorporated 09/19/2011 in CO
Type of Entity


Business Management
Mr. Mark L. Hill, Owner
Contact Information
Principal: Mr. Mark L. Hill, Owner
Business Category

Burglar Alarm Systems - Dealers, Monitoring & Service Security Control Equipment & System Monitors Security Cameras Fire & Smoke Alarm Systems

Products & Services

Superior Alarm, Inc. sells the following brand(s): Caddx, ITI, GE, Dedicated Micros, Speco Tech, Vivotek, Trendnet, Honeywell, Sentrol, ESL, Uplink, Telguard, Nutone, Aiphone, Firelite, Silent Knight, Gentex, System Sensor,

Superior Alarm, Inc. offers the following product(s): Alarm panels, keypad, door & window contacts, overhead door contacts, motion detectors, glassbreak detectors, panic/holdup buttons, medical alert buttons, freeze sensors, fire control panels, smoke detectors, heat detector, pull station, telephone intercom ( for gates ), intercom systems, cameras, recorders ( DVR & NVR) IP cameras

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
Method(s) of Payment
Cash, Check, Credit Card ( VISA or Master Card only)
Refund and Exchange Policy
On a per case bases.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.