Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Durango Muffler Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDurango Muffler Service

    Brake Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company's business is Automobile Brakes Services.

    Business Details

    Location of This Business
    1502 Main Ave, Durango, CO 81301-5143
    BBB File Opened:
    6/11/1980
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Started Locally:
    1/1/1974
    Type of Entity:
    Corporation
    Business Management
    • Mr. Tony Cleveland, Owner
    Contact Information

    Customer Contact

    • Mr. Tony Cleveland, Owner
    Additional Contact Information

    Fax Numbers

    • (970) 259-0785
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 4/3/2022 searched the net for a reputable foreign mechanic with courtesy getting back home and picking me up. Durango Automotive seem to have good customer service rating and repairs, a note they repair BMWS. I called, they gave me an appmt 4/4/2022 for service replacing a housing gasket oil and veno line. Employee dropped me home with my vehicle, picked me up, i drove him back.. Never drove til 4/7, car started knocking and vibrating and still leaking oil, 1.9 miles from home at car wash with my helper, called D office manager again to bring car back, got into argument with D telling me this has nothing to do with the oil leak, I then asked if a certified foreign mechanic did the work and he said they didn't have a certified foreign mechanic right in front of my helper.mechanic worked on car again, office called me, car is ready, employee drop car off had someone to pick him up, I though was unusual.. Never drove car til 4/11, started car still knocking and leaking oil, met my helper again at same car wash 1.9 miles from home, car kept cutting off on the way, my helper drove car to see if it would cut off again, before he could get out of the parking lot, belts came off all radiator fuild shot all over the engine! Called this time to talk to the owner, same thing got into an argument, he would not have my car towed, said it could be some else, but I'm stranded and need to get the car back to them! He even threatened me with his lawyer! My helper had an appmt so I was left at the wash wash for 4 hours, trying to get help! They have my car now, I'm afraid they are making more trouble for my car! I am a senior on soc sec. Repairs were paid through ***** ******* ********* ** *******.. The owner told me, you didn't pay for the car anyway! I called ****, They told me to take him to court, in the mean time they have my car for the third time with no certified foreign mechanic! Please help me before I start legal action! Thank you, sincerely, ****** ******

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.