BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Bank of America

Additional Locations

Phone: (575) 282-2211 Fax: (575) 282-5783 View Additional Phone Numbers 303 Roma St NW, Albuquerque, NM 87102 View Additional Web Addresses

Click for BBB Rating on Bank of America

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This Company's business is Banks

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Bank of America. BBB of the Southern Piedmont has the full report as that BBB handles all complaints for Bank of America.

Additional Information

BBB file opened: December 01, 1968 Business started: 01/21/1924 Business started locally: 01/21/1924
Type of Entity


Business Management
Ms. Esprella Anderson Mr. Penny Burrows Suzanne Case Mr. Robert Flowers Mr. Bill Frisch Ms. Barbara Frock Mr. Rick Gallegos Mr. David Garrett Ms. Vickie Greenleaf, Manager Mr. Randy Harris Mr. Joe Henderson Ms. Tiffany Karlin Mr. Ramos Killian Ms. Colleen Laclair Ms. Julia Lueras Ms. Teri Mayhew Ms. Linda Muhlberger Ms. Lori Muller Mr. Max Myers Mr. Vince Olguin Ms. Marita Ortega Mr. Anthony Ortiz Mr. Kevin Park Ms. Claudia Rhodus Ms. Mary Rivera Ms. Margaret Rouse Mr. George Ruth Ms. Gwyn Sanders Mr. James Sandoval Ms. Marilyn Tack Bernita Tillerson, Vice-President Mr. Phil Torres Mr. Mike Trujillo Mr. John Valentine Mr. Rick Wadley, President
Contact Information
Customer Contact: Mr. Rick Wadley, President
Business Category



BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.