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BBB Accredited Business since

Safari Ltd

Phone: (970) 245-5898 Fax: (970) 245-6477 PO Box 4980, Grand Jct, CO 81502 http://www.safari-ltd.com

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This company's business is an Independent Toyota Service Center; offering service, repairs for all TOYOTA, LEXUS, & SCION vehicles. They have a large Toyota, Lexus, and Scion parts department serving retail and commercial customers. Safari Ltd. also has a fully stocked showroom of off-road recovery gear and outdoor adventure accessories.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Safari Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Safari Ltd include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Safari Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 04, 2006 Business started: 08/01/2005 in CO Business started locally: 08/01/2005 Business incorporated 07/01/2005 in CO
Type of Entity


Business Management
Mr. Hugh Phillips, Managing Partner Mr. Kelly Phillips, Partner
Contact Information
Principal: Mr. Hugh Phillips, Managing Partner
Business Category

Auto Repair & Service

Products & Services

Safari Ltd sells the following brand(s): Aisin automotive parts, ARB accessories, Bando belts, Beck-Arnley automotive parts, Hi-Lift, Ironman accessories, Koyo bearings, Maxtrax recovery devices, Rhino Rack roof racks, Superwinch, TJM accessories, Toyota, Lexus, and Scion Genuine Parts

Safari Ltd offers the following product(s): Adventure Travel/Car Camping Gear, Automotive accessories, Automotive replacement parts, Off-Road parts and accessories, Outdoor Products

Method(s) of Payment
All credit cards, cash, check.
Refund and Exchange Policy
All labor is covered by a 12 month or 12,000 mile non-transferable warranty which ever comes first. All parts carry a manufacturers warranty on defects and workmanship per each manufacturer; usually about a year and unlimited miles.
Part exchanges and returns fee: no charge for stocking items, 20% for special orders.
Industry Tips
Auto Repair

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.