BBB Business Review

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BBB Accredited Business since

Kwik Lube Service Center

Phone: (505) 661-0606 Fax: (505) 662-2853 View Additional Phone Numbers 2155 Trinity Dr, Los Alamos, NM 87544

BBB Business Reviews may not be reproduced for sales or promotional purposes.


For All Your Automotive Needs! Air Conditioning, Brakes, Mufflers, Oil Changes, Tune Ups, Electrical, Scans, Auto Body Repair, Painting,

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kwik Lube Service Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kwik Lube Service Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kwik Lube Service Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 08, 1992 Business started: 05/18/1988 in NM Business started locally: 05/18/1988
Type of Entity

Sole Proprietorship

Business Management
Mr. Fidel Naranjo, Owner Ms. Lisa Howze, Office Manager
Contact Information
Principal: Mr. Fidel Naranjo, Owner
Business Category

Auto Repair & Service Auto Services - Oil & Lube Auto Lube & Oil - Mobile Auto Body Repair & Painting

Method(s) of Payment
Visa, Mastercard, Discover, American Express, Wright Express, Checks, Cash
Refund and Exchange Policy
All of our Mechanical has a 6 month warranty on labor. (Except when customer brings in their own parts)
Alternate Business Names
Kwik Lube
Industry Tips
Auto Repair

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.