BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Advantage Automotive, Inc.

Additional Locations

Phone: (505) 298-4996 Fax: (505) 298-5001 511 Paisano St NE, Albuquerque, NM 87123 http://www.advantageautorepair.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

At Advantage Automotive we perform service and repair on American & Asian Cars, Trucks & SUV's. We also specialize in the service and repair of gasoline powered RV chassis and are the Workhorse Dealer for the Albuquerque area.
When we opened Advantage Automotive we set about to create the best possible auto repair experience for our customers.
Regular auto maintenance has always been the best thing that you can do for your car. By making sure that all the components of your vehicle are in working order, you can keep your vehicle running almost indefinitely. Though there will always be a need to repair the major components of your vehicle the ultimate goal of an excellent mechanic should always be to stave off the necessity for as long as possible and to take steps to ensure the process is financially viable.
We take great pride in making sure that our customers have vehicles that they can rely on. We invite you to contact us if you have any questions about what we can do for you and your vehicle. Our staff is standing by to make sure that you receive the best possible service, at a price that is fair.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advantage Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Advantage Automotive, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advantage Automotive, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 1993 Business started: 03/01/1986 in NM Business started locally: 03/01/1986 Business incorporated 05/27/2003 in NM
Type of Entity

Corporation

Business Management
Mr. James Bracken, President
Contact Information
Principal: Mr. James Bracken, President
Business Category

Auto Repair & Service

Products & Services

Advantage Automotive, Inc. sells the following brand(s): AC Delco, BG Products, Mobil1, Motorcraft, NAPA, Workhorse

Method(s) of Payment
Visa, Mastercard, Debit, Cash
Refund and Exchange Policy
We stand behind our work. Our warranty covers parts and labor on qualifying repairs and services for 2 months or 24,000 miles. 
It's a written warranty that is honored at more than 14,000 NAPA Autocare locations nationwide - more than any other automotive repair brand.  So - no matter where your travels take you - if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.  These benefits are included FREE with your qualifying repair or service work.
Industry Tips
Auto Repair
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.