BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Automobile Rentals and Used Car Sales
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Enterprise Holdings, Inc include:
- Failure to respond to 2 complaints filed against business
Factors that raised the rating for Enterprise Holdings, Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||20|
Type of Entity
Business ManagementMr. Chino Beneca, Manager Mr. Anthony Bitker, Manager Ms. Elizabeth Carrasco, Manager Mr. Brian Chaput, Group Human Resources Manager Mr. Tony Chavez, Executive Assistant Ms. Katie Clark, Manager Mr. Ceasar Duran, Manager Ms. Tarah Faraone-Arriola, Customer Contact Mr. David Glass, MT Ms. Viola Godwin, Manager Ms. Josette Guillen, Manager Jeanne Hoover-Kitzman, Manager Mr. Tony Jenks, Manager Ms. Miriam Loehle, Manager Mr. Andy Lowell, Manager Ms. Zonia Macias, Manager Mr. Antonio Mannin, Manager Ms. Juliet Montano, Regional Director Ms. Deanna Navarrett, Manager Mr. Adam Ortiz, Manager Ms. Jill Pajak, Manager Mr. Isaiah Paz, Manager Mr. Andy Pondo, Manager Mr. Charlie Rael, Manager Ms. Monique Rubio, Manager Ms. Carrissa Ryse, Manager Mr. Tim Slatunas, Manager Mr. Mark Tobiassen, Regional Vice President Ms. Jessica M. Vick, Customer Service Supervisor Mr. Enrique Viegas, Manager
Auto Renting & Leasing