BBB Business Review

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BBB Accredited Business since

Bobcat Auto and Detail

Additional Locations

Phone: (575) 628-0010 606 S Canal St, Carlsbad, NM 88220

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Mechanical, Customizing, Detailing, Alignment, Suspension Lifts, Balancing, Vortex Linings, Brakes, Tinting and Body Work.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bobcat Auto and Detail meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Bobcat Auto and Detail include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bobcat Auto and Detail
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 30, 2014 Business started: 03/12/2012 in NM Business started locally: 03/12/2012 Business under new ownership as of: 03/12/2012 Business incorporated 03/27/2012 in NM
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Guillermo Acosta, Manager Ms. Melissa Acosta, Owner Mr. Jezzie Estrada, Assistant Manager
Contact Information
Principal: Mr. Guillermo Acosta, Manager
Principal: Ms. Melissa Acosta, Owner
Business Category

Auto Detailing Auto Repair & Service Auto Repair - Suspension Brake Service Wheel Alignment, Frame & Axle Service - Auto Auto Service - Window Tinting Auto Body Repair & Painting Auto Customizing

Alternate Business Names
AYE Chihuahua, LLC
Industry Tips
Auto Repair

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.