Business ProfileforRam Motors Auto Sales

"Buyer beware. On March 26th, 2021 I purchased a 2021 XLR Nitro 321 toyhauler from Ram Motors of New Mexico in Rio Rancho, NM. A credit app was completed and Uriah the finance officer completed the financing and we signed all the contracts. I was told by Uriah, the finance officer, that the interest rate was 5% and that payments were $560 a month. A week later on April 2nd, I picked the unit up and took a 1,000 mile trip with it. I found a couple of minor issues with the unit and returned it to Ram Motors for repairs which they indicated would take a few weeks. On May 5th, I became concerned that we had not received a payment book. I called Uriah and was told that there was a problem with the financing and it had to be redone. When I arrived at the dealership later that day, I was told that the original finance company now wanted $7,000+ down to maintain the 5% interest, but I could get 6.0% from a different company with $3,700 down or I could get 6.5% with 0 down and a raise of about $70.00 per month in payments. I argued that the mistake was not mine and that I had bought and taken possession in good faith and had signed all the proper contracts. I was told by Uriah that if I put $3,700 down my payment would remain about the same as the original, but with a higher 6% interest rate. I felt this was unreasonable and offered to compromise and pay $1,500 of the $3,700 and the dealer pay the balance. This was not acceptable to the dealer and they offered no compromise, just indicted that it was take it or leave it. I subsequently refused the deal and returned the unit even though I had been in possession and had used it for over a month. I had this unit for more than a month and thought everything was fine until I called because I had not received a payment book. In that time I had never been contacted about any problem. If there had been a rejection, why was I not notified for over a month and then only when I became concerned about payments. I am guessing that Ram is going to try and resell this unit as new when in fact it has been used. If you buy this unit VIN#4X4FXLH23MF167981 from Ram Motors just know that it is not new. I have slept in it, ate in it and the black water tank has been used. I intend to take my concerns to Forest River Inc, the manufacturer of this unit, the BBB, Social Media and an attorney is under consideration. We have bought many things for this unit, bedding, dishes, linens, TVs and more that we now do not need."