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BBB Accredited Business since

Car Land

Phone: (505) 325-6555 Fax: (505) 324-8363 3700 E Main St, Farmington, NM 87402 http://www.carlandonline.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Auto Dealers - Used


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Car Land meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Car Land include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Car Land
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 06, 2006 Business started: 06/14/1989 in NM Business started locally: 06/14/1989 Business incorporated 06/14/1986 in NM
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Taxation & Revenue-Motor Vehicle Div
PO Box 1028, Santa Fe NM 87504-1028
http://www.state.nm.us/tax/mvd/mvd_home.htm
jeanaf@state.nm.us
The number is 1618.

New Mexico Financial Institutions Division
2550 Cerrillos Rd 3rd Floor, Santa Fe NM 87505
http://www.rld.state.nm.us/financialinstitutions/
Phone Number: (505) 476-4885
Fax Number: (505) 476-4670
rldfid@state.nm.us
The number is 01025.

New Mexico Financial Institutions Division
2550 Cerrillos Rd 3rd Floor, Santa Fe NM 87505
http://www.rld.state.nm.us/financialinstitutions/
Phone Number: (505) 476-4885
Fax Number: (505) 476-4670
rldfid@state.nm.us
The number is 01723.

Type of Entity

Corporation

Business Management
Mr. Scott Tubb, President
Contact Information
Principal: Mr. Scott Tubb, President
Business Category

Auto Dealers - Used Cars

Products & Services

Car Land sells the following brand(s): All Major Domestic and Imported cars and trucks.

Car Land offers the following product(s): Used Vehicles.

Method(s) of Payment
Major Credit Cards, Debit Cards, Money Orders and Cash.
Alternate Business Names
Isbell & Tubb Inc
Industry Tips
Auto Repair
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.