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Find a Location

Tillery GMC, LLC has 1 locations, listed below.

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    Business ProfileforTillery GMC, LLC

    Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2024

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2221 Autumn Brush Rd NW, Los Lunas, NM 87031-9062
    BBB File Opened:
    8/13/2009
    Years in Business:
    19
    Business Started:
    2/1/2005
    Business Incorporated:
    2/1/2005
    Accredited Since:
    3/31/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2394 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div. The expiration date of this license is 3/31/2025.

    These agencies may include:

    New Mexico Taxation & Revenue-Motor Vehicle Div

    PO Box 1028

    Santa Fe NM 87504-1028

    http://www.state.nm.us/tax/mvd/mvd_home.htm

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Tillery Buick GMC
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed

    Service

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    8:30 AM - 2:00 PM
    Su:
    Closed

    Parts

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    8:30 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Dan Hoagland, Managing Member
    • Ms. Cheryl Martinez, Office Manager
    Contact Information

    Principal

    • Mr. Dan Hoagland, Managing Member

    Customer Contact

    • Mr. Dan Hoagland, Managing Member
    Additional Contact Information

    Fax Numbers

    • (505) 565-3467
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    People I dealt with at Tillery Buick-GMC was Service Manager: Freddy M***, Tech: Jordan F*****, Service Advisors: Lisa B**** & Rodolfo J******. Brought SUV in on 5/12/22 picked SUV up on 6/16/22. My name is ***** ********/ paid cash $2530.43. I took my 2011 Buick Enclave into Tillery Dealership in Los Lunas, NM. My town I lived in most my life, to get a actuator, blend door and defroster fixed, heater and air conditioner worked fine, heater to floor vent would not open. They took whole dash and steering wheel off and threw all the parts on my leather seats. Took pictures cause they said it would be done in a few days went to check saw parts thrown everywhere, they said they need more time. After a month they called and said it was done. They took my cash, a little over 25 hundred dollars and said it has a 24 month warranty. Air conditioner did not work right anymore and now there was steering wheel problems. Scratches all over, a broken console, large crack, I was so upset I told them I wanted everything fixed they broke. Then they had me in tears and said I was dramatic and I was to leave and never come back there. They messed up my car and just kept saying my car was to old, made me feel bad I could not afford a new car treated so bad. I asked for my money back to go somewhere else to get it fixed they said no, get out and they never want to see my face again. Took to another mechanic they confirmed they messed it up on there tests.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

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