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          Sandia Toyota has 1 locations, listed below.

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            Business ProfileSandia Toyota

            New Car Dealers

            Contact Information

            10401 Copper Ave NE

            Albuquerque, NM 87123-1155

            Visit Website
            (505) 294-8800

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            New and Used Automobile and Truck Sales-Parts-and-Services

            Business Details

            Location of This Business
            10401 Copper Ave NE, Albuquerque, NM 87123-1155
            BBB File Opened:
            6/30/1994
            Years in Business:
            41
            Business Started:
            1/1/1983
            Business Started Locally:
            1/1/1983
            Business Incorporated:
            5/17/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1021 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div

            These agencies may include:

            New Mexico Taxation & Revenue-Motor Vehicle Div

            PO Box 1028

            Santa Fe NM 87504-1028

            http://www.state.nm.us/tax/mvd/mvd_home.htm

            Type of Entity:
            Corporation
            Business Management
            • Ms. Tammy Burns, Manager of Customer Relations
            • Mr. Ernie Riach, General Manager
            Contact Information

            Principal

            • Ms. Tammy Burns, Manager of Customer Relations

            Customer Contact

            • Ms. Tammy Burns, Manager of Customer Relations
            Additional Contact Information

            Fax Numbers

            • (505) 275-6491
              Primary Fax
            • (505) 332-6598
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/06/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I scheduled service online where it said the cost of a tire rotation for the 75,000 mile maintenance would be $25,95. When I arrived I received an email saying I approved a $25.95 fee for tire rotation. When they finished I was given a bill for $79.90. The service manager said there had been a price increase and I did not have the time or energy to argue with him so paid the bill. At the least this very deceptive trade practices and a very unfair method of doing business.
            Read 5 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Peter A

            03/13/2024

            The service department pressured my wife into a service which they made her believe was necessary because it "was very out of alignment" and "probably because you hit a pothole". When I called to question the procedure I was told this never happened. The records were falsified and the tire pressure was never checked (there was a low tire pressure on the rear passenger tire) and the alignment was never done. I checked and the necessary fittings were still at factory settings, never having been adjusted. When we called to resolve the issue, the service manager was very unhelpful and kept pawning us off on the service tech who had no power to resolve the issue. I will never use Sandia Toyota again and will strongly recommend against them to anyone who asks. Mechanics should not be pressuring people into services that are never performed. This is fraudulent behavior at best.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving New Mexico and Southwest Colorado

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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