BBB Business Review

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This business is not BBB accredited.

Mike & Martins Asphalt Paving & Sealcoating

Additional Locations

Phone: (505) 393-1119 View Additional Phone Numbers 13031 Central Ave NE, Suite E, Albuquerque, NM 87123 http://nmasphalt.com View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Mike & Martins Asphalt Paving & Sealcoating include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mike & Martins Asphalt Paving & Sealcoating
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 07, 2014 Business started: 10/31/2013
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Construction Industries Division
PO Box 25101, Santa Fe NM 87504-5101
http://www.rld.state.nm.us/construction
Phone Number: (505) 476-4700
Fax Number: (505) 476-4615
rldcid@state.nm.us
The number is 380641.

Type of Entity

Sole Proprietorship

Business Management
Mr. Mike Bartley Gorman, Owner Mr. John McDonald, Owner Mr. Martin McDonald, Owner Mr. Martin Price, Owner
Contact Information
Principal: Mr. Mike Bartley Gorman, Owner
Principal: Mr. John McDonald, Owner
Principal: Mr. Martin McDonald, Owner
Principal: Mr. Martin Price, Owner
Business Category

Asphalt

Additional Information

BBB Serving New Mexico and Southwest Colorado has verified that a previous address for this company is a mail forwarding service and other addresses previously advertised by the businesses have not proven to be accurate. BBB requested accurate address information from the company. In November 2015, the business provided an address on Central Ave SE in Albuquerque, New Mexico. BBB Serving New Mexico and Southwest Colorado visited the location to find it was a Suburban Extended Stay Suites hotel with a cardboard sign advertising the business in the front window. 

BBB Serving New Mexico and Southwest Colorado found four different Business Reviews for what appears to be the same company operating in different areas of the country. BBB Serving New Mexico and Southwest Colorado asked the business of their connection to these other businesses. In November 2015, the business replied and informed BBB that they are only affiliated with the Bismarck, North Dakota location. A separate Business Review for the Bismarck, ND location can be found here.

Industry Tips

Before you pay money to a traveling paving company, and especially before you allow any unknown individual into your home, BBB suggests that you do the following: 

* Obtain the name and address of the company that person allegedly represents. If the person does not represent a known business and the circumstances suggest an itinerant contractor or sales representative, ask for references and contact each one. 
* Get all details of the offer in writing and carefully review it. Make sure you understand everything in the contract. Any verbal promises should be included in the contract. 
* Make sure the salesperson has provided you with the proper "notice of cancellation" form as required under the FTC's "Three Day Cooling-Off Rule" for contracts signed in the home. 
* Verify that the contractor is properly licensed, bonded and insured. 
* Determine how long the company has been in business and call your BBB to determine the firm's customer experience record. 
* If you have checked references and the company's reputation, and you decide to hire the company, make the check payable to the company and not to the salesperson or other individual's name. Do not pay in cash.

Remember, any legitimate company that wants your business will be more than willing to allow you the time to "check them out." Don't fall prey to high-pressure tactics such as "this is the only chance you have" or "by tomorrow the extra materials will be gone." If you have an expensive repair, be especially cautious of these offers. Obtain bids from several companies. Don't always go for the lowest bid - in many cases, you will get exactly what you pay for.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.