BBB Accredited Business since
Phone: (575) 387-5078 View Additional Phone Numbers PO Box 110, Mora, NM 87732
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Coyote's Game is an internet only business offering one of a kind, handmade Native American jewelry and crafts. Our specialty is Native American beadwork.
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A BBB Accredited Business since
BBB has determined that Coyote's Game meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Coyote's Game include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementMs. Lynne Escue, Owner
Art Galleries, Dealers & Consultants
Products & Services
Coyote's Game sells the following brand(s): Not applicable
Coyote's Game offers the following product(s): Miscellaneous Native American crafts, Native American beaded jewelry, Native American pottery, Native American silver jewelry, Pam Dietrich deerskin clothing
Method(s) of PaymentVISA, MasterCard, American Express, Discover, Paypal, personal check, money orders
Refund and Exchange PolicyRefunds
We give full refunds on regular merchandise only. We cannot give refunds on custom orders or consigned merchandise. If, for any reason, you are not completely satisfied with your purchase of regular merchandise, return it to us in arrival condition within 10 days of receipt. We will exchange it for another item or issue a prompt refund in full (not including return shipping and insurance). If you send a gift from Coyote's Game, the recipient has ten days to request an exchange or to return the gift. When a gift is ordered or sent for a special date or holiday, the 10 day grace period begins on the holiday or special date and the item or items may be returned in arrival condition 10 days from the special date or holiday. Payment by check or money order will be refunded in kind. Payment by credit card will be refunded by a credit from the issuing credit card company only, and will appear on your credit card statement within a couple of billing cycles of the date the refund was authorized.
If you would like to exchange an item or items that you ordered, email or call our toll free number (800) 952-5214 between 8 a.m. and 6 p.m. Mountain Time, Monday - Saturday. Give us your name and order number and tell us that you want to return part of your order and exchange it for another item. Send the unwanted item(s) back to us in arrival condition within 10 days of receipt. Please insure package for your own protection. We will reserve the item(s) you want in exchange for two weeks, pending arrival of the return. Customer pays shipping for exchanged item(s).
Pricing Errors and Site Malfunctions
We reserve the right to void any order due to a site malfunction. Pricing errors are limited to a refund of customer payment.
We are happy to custom order items, but we cannot give a refund on these items because of the difficulty of reselling them. On all custom orders we require half of the price of the merchandise down and the balance before shipping. This policy includes custom silver, beadwork and beaded belts, and any other item that is ordered in a size, style, quantity, color or pattern not shown on our web site.