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BBB Accredited Business since

Coyote's Game

Phone: (575) 387-5078 View Additional Phone Numbers PO Box 110, Mora, NM 87732 http://www.coyotesgame.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Coyote's Game is an internet only business offering one of a kind, handmade Native American jewelry and crafts. Our specialty is Native American beadwork.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Coyote's Game meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Coyote's Game include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Coyote's Game
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 17, 2000 Business started: 08/01/1999 in NM
Type of Entity

Sole Proprietorship

Business Management
Ms. Lynne Escue, Owner
Contact Information
Principal: Ms. Lynne Escue, Owner
Business Category

Art Galleries, Dealers & Consultants

Products & Services

Coyote's Game sells the following brand(s): Not applicable

Coyote's Game offers the following product(s): Miscellaneous Native American crafts, Native American beaded jewelry, Native American pottery, Native American silver jewelry, Pam Dietrich deerskin clothing

Method(s) of Payment
VISA, MasterCard, American Express, Discover, Paypal, personal check, money orders
Refund and Exchange Policy
Refunds
We give full refunds on regular merchandise only. We cannot give refunds on custom orders or consigned merchandise. If, for any reason, you are not completely satisfied with your purchase of regular merchandise, return it to us in arrival condition within 10 days of receipt. We will exchange it for another item or issue a prompt refund in full (not including return shipping and insurance). If you send a gift from Coyote's Game, the recipient has ten days to request an exchange or to return the gift. When a gift is ordered or sent for a special date or holiday, the 10 day grace period begins on the holiday or special date and the item or items may be returned in arrival condition 10 days from the special date or holiday. Payment by check or money order will be refunded in kind. Payment by credit card will be refunded by a credit from the issuing credit card company only, and will appear on your credit card statement within a couple of billing cycles of the date the refund was authorized.

Exchanges
If you would like to exchange an item or items that you ordered, email or call our toll free number (800) 952-5214 between 8 a.m. and 6 p.m. Mountain Time, Monday - Saturday. Give us your name and order number and tell us that you want to return part of your order and exchange it for another item. Send the unwanted item(s) back to us in arrival condition within 10 days of receipt. Please insure package for your own protection. We will reserve the item(s) you want in exchange for two weeks, pending arrival of the return. Customer pays shipping for exchanged item(s).

Pricing Errors and Site Malfunctions
We reserve the right to void any order due to a site malfunction. Pricing errors are limited to a refund of customer payment.

Custom Orders
We are happy to custom order items, but we cannot give a refund on these items because of the difficulty of reselling them. On all custom orders we require half of the price of the merchandise down and the balance before shipping. This policy includes custom silver, beadwork and beaded belts, and any other item that is ordered in a size, style, quantity, color or pattern not shown on our web site.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.