BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Centinela Traditional Arts

Phone: (505) 351-2180 946 State Road 76, Chimayo, NM 87522

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Full service tapestry gallery store specializing in handwoven products made of wool, incorporating natural custom dyes, and hand spun yarns. Lisa & Irvin Trujillo are award winning weavers, whose work is displayed in the gallery, along with other talented weavers. Finished items include fine art tapestry, custom rugs, weavings for furniture, vest & coats. Check out catalog for items sold in gallery.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Centinela Traditional Arts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Centinela Traditional Arts include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Centinela Traditional Arts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 15, 2011 Business started: 01/01/1982 in NM Business started locally: 01/01/1982 Business incorporated 12/27/1994 in NM
Type of Entity


Business Management
Ms. Lisa Trujillo, Co-Owner Mr. Irvin Trujillo, President
Contact Information
Principal: Ms. Lisa Trujillo, Co-Owner
Business Category

Art Galleries, Dealers & Consultants Carpet & Rug Weavers

Alternate Business Names
Rio Grande Textiles

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.