BBB Business Review

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This business is not BBB accredited.

First Financial Credit

Phone: (866) 450-3185 PO Box 12345678, Albuquerque, NM 87101 View Additional Web Addresses ! There is an alert on First Financial Credit !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for First Financial Credit include:

  • Length of time business has been operating
  • Failure to respond to 2 complaint(s) filed against business
  • BBB concerns with the industry in which this business operates

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Additional Complaint Information

BBB is alerting consumers that this business has spoofed the website of a legitimate Accredited Business, First Financial Credit Union. The fake website looks almost identical to that of First Financial and uses the same name. The fake website is offering personal loans. One consumer reported to BBB that she was told the company needed to do a "test deposit" into her account and the consumer should immediately send a payment for that amount to show good faith. In another complaint, the consumer was told she needed to pay several hundred dollars as "insurance" for the loan. In neither case did the consumer receive the loan and in the first case, the checks initially written to the consumer bounced. Both consumers are out several hundred dollars. BBB reminds consumers that a legitimate loan offer will never require the consumer to make an upfront payment.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on First Financial Credit
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 08, 2015
Business Management
Sir/Madam, Owner/Manager
Contact Information
Principal: Sir/Madam, Owner/Manager
Business Category

Advance Fee Loan Brokers Loans

Additional Tradenames, Addresses & Phone Numbers

According to the US Postal Service, the PO Box address (PO Box 12345678) listed on this business' website does not exist.  Additionally, the zip code provided (12345678) is not a valid US Postal Service zip code.  The other PO Box address listed on this website (PO Box 25587) belongs to a legitimate Credit Union with no affiliation to this business or this business' websites.

Industry Tips
Advance Fee Brokers

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.