BBB Business Review

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BBB Accredited Business since

Rockbridge Services, LLC

Phone: (877) 631-0609 Fax: (609) 631-0611 View Additional Phone Numbers 7 Peter Rafferty Dr, Trenton, NJ 08690 http://RockbridgeServices.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Rockbridge Services, LLC d/b/a Rockbridge Designs, offers website design, online marketing, and hosting services for small businesses, professionals. The company specializes in website design, hosting and eCommerce website software for small business as well as small business consulting services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rockbridge Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rockbridge Services, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Rockbridge Services, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: February 14, 2012 Business started: 03/18/2009 in NJ Business incorporated 03/18/2009 in NJ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John DeBlase, Owner
Contact Information
Principal: Mr. John DeBlase, Owner
Business Category

Web Design Business Services - General Internet - Web Hosting Online Social Media/Networking Consultants - Social Media Business Promotions - General Business Forms & Systems Business Consultants Computer Business Services Search Engine Optimization Services Marketing Consultants Marketing - Home Based Business Marketing Programs & Services Internet Marketing Services Custom Computer Programming Services (NAICS: 541511)

Products & Services

Rockbridge Services, LLC sells the following brand(s): Amazon S3, Cloudflare, Google, Microsoft Exchange, WordPress

Rockbridge Services, LLC offers the following product(s): Consulting Services, Domain Name Registration, Domain Name Registration, Google SEO, Server Hosting Services, SSL Certificates, Website Design and Hosting, Website Hosting, WordPress Website Designs

Method(s) of Payment
Credit Card
Certified Check
Purchase Orders
Retainers
Refund and Exchange Policy
50% Refund of Set Up Fees is provided for any reason within the first 30 days of final payment. Domain name registration and set up fee deposit is non refundable. All service agreements are for one year whether paid for monthly or annually.
Service Area
U.S.
Alternate Business Names
Rockbridge Consutling Rockbridge Designs Rockbridge Hosting
Additional Information

Rockbridge Services provides website desgining and website hosting services to small business, professionals and trades people within the U.S. and Central New Jersey. Design work is done via virtual desktop sharing with the client for all projects.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.