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            • Aquaverve

              395 Main St West Creek, NJ 08092-9314

            Business ProfileAquaverve

            Water Coolers

            Contact Information

            395 Main St

            West Creek, NJ 08092-9314

            Visit Website
            (877) 209-7634

            Business hours

            9:00 AM - 5:00 AM
            Business Hours
            9:00 AM - 5:00 AM
            9:00 AM - 5:00 AM
            9:00 AM - 5:00 AM
            9:00 AM - 5:00 AM
            9:00 AM - 5:00 AM

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Aquaverve is an online boutique offering water coolers and dispensers for the commercial and residential.  Aquaverve offers custom and unique solutions to meet the specific needs of their commercial customers including hotels, convention meeting spaces, fitness centers, and manufacturing.  Aquaverve is also an authorized distributor for all Elkay and Halsey Taylor water fountain equipment, sinks, and parts as well as Follett Ice Machines.  Call or email them for custom quotes.

            Products & Services

            Water Coolers, Water Dispensers, Water Fountains, Drinking Fountains, Sinks, Elkay Parts, Halsey Taylor Parts, Ice Machines, Ice Machine Sanitizer, Glaro Waste Receptacles, Glaro Hospitality Products

            Business Details

            Location of This Business
            395 Main St, West Creek, NJ 08092-9314
            BBB File Opened:
            7/8/2004
            Years in Business:
            22
            Business Started:
            5/1/2002
            Business Started Locally:
            5/1/2002
            Type of Entity:
            Partnership
            Alternate Business Name
            • Elite Holdings Group
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 AM
            T:
            9:00 AM - 5:00 AM
            W:
            9:00 AM - 5:00 AM
            Th:
            9:00 AM - 5:00 AM
            F:
            9:00 AM - 5:00 AM
            Additional Contact Information

            Fax Numbers

            • (908) 248-1801
              Other Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/21/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            We purchased the Farenheit model water dispenser in January of 2021. The Order # is A76724. We paid $544.00 for the unit. The unit malfunctioned in February. We contacted Aquaverve. They gave us advice after advice on how to fix the problem. The same issue continues with the water dispenser. The problem with the unit is that it overheats and the unit becomes extremely hot. If not caught in time, the unit could have caused a fire. After the numerous advice Aquaverve gave to us, the problem is still not resolved. At one point, they convinced us to buy another piece of equipment and we did for $30. But the problem still continues. After six months, the problem still exists. Aquaverve refused to refund our $544 plus the $30. We contacted our credit card company but they said six months is outside of the timeframe they can do anything, so we have no choice but to seek BBB's help. They tried to send us a new unit except the new unit did not resolve the issue and still a lemon.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

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