BBB Business Review
This Business is not BBB accredited
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This business sells Die Cast Toy Trucks
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Extreme Toys LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. James Powers, President Mrs. Joyce Powers
Toys - Retail
Products & Services
Extreme Toys LLC sells the following brand(s): Bruder, Die Cast Promotions, First Gear, Jada, Matchbox, Mattel, New Ray, SpecCast
Extreme Toys LLC offers the following product(s): Die cast toy trucks
Method(s) of PaymentPaypal, Visa, Mastercard, AMEX, Discover, Money order, cash
Refund and Exchange PolicyReturn Policy: They offer a 10 day "Satisfaction Guarantee". If you would like to return your purchase for any reason , you must email them within 10 days of the date you receive the item. The item(s) can be returned for full credit (less shipping costs). Any coupons that were applied to the order will be deducted from the refunded amount. Returns will not be accepted after this time. The item(s) to be returned or exchanged have to be in MINT condition in the original box, unmarked and damage free. A 15% restocking charge may apply to special order items or items returned after the above time frame. To obtain return authorization please EMAIL them at email@example.com. These items are to be returned at the Buyers expense to the following address:
Extreme Toys LLC, 31 Stonefield Road, Glen Rock, NJ 07452. They highly suggest insuring return items as any damage that occurs during return transit is the buyer's responsibility. Please be sure to include the last 5 digits of your order number. Once it has arrived they will email you confirmation of arrival and at that time issue the appropriate credit. Credits will be applied to the credit card used to place the order. Shipping charges are non-refundable on deliveries not accepted by the customer. Any order that appears to have been damaged in shipping should be reported to the Extreme Toys LLC, VIA EMAIL, within 48 hours of receipt to be claimed. Please keep all packaging materials as UPS may need to do a follow-up visit before they can issue a claim for refund. If the item appears to be a manufacturing defect, please keep the item in its original box. They will issue a return slip in these cases for the items to be returned to them at no cost to the customer.