BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Firestone Complete Auto Care

Phone: (973) 423-2434 Fax: (973) 942-3269 490 Haledon Ave, Haledon, NJ 07508 View Additional Email Addresses


Click for BBB Rating on Firestone Complete Auto Care

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

All automotive repairs and maintenance service, tires, wheel alignments

no heavy engine or transmission repairs


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Complete Auto Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Firestone Complete Auto Care. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Complete Auto Care.


Additional Information

BBB file opened: February 10, 2003 Business started: 01/01/1900
Type of Entity

Corporation

Business Category

Tire Distributors & Manufacturers Battery Repairing & Rebuilding Shock Absorbers Tire Dealers Auto Repair & Service Brake Service Mufflers & Exhaust Systems Battery Supplies

Products & Services

Firestone Complete Auto Care sells the following brand(s): Bridgestone, Firestone, House Brand and access to all other major tire brands

Method(s) of Payment
Firestone Credit Card and all major credit cards
Alternate Business Names
Bridgestone/Firestone Firestone & Tire Service Centers
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.