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This Business is not BBB accredited

Jackson Hewitt - Tax Services of America, Inc (Company owned locations, not Franchises)

Find a Location

Phone: (800) 234-1040 View Additional Phone Numbers 3 Sylvan Way Ste 301, Parsippany, NJ 07054 http://www.jacksonhewitt.com

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Description

Before submitting a complaint, Jackson Hewitt Tax Service requests that consumers call 1--800-234-1040 to try and resolve the issue with them directly. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Jackson Hewitt - Tax Services of America, Inc (Company owned locations, not Franchises) include:

  • Failure to respond to 3 complaints filed against business

Factors that raised the rating for Jackson Hewitt - Tax Services of America, Inc (Company owned locations, not Franchises) include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

89 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 6
Delivery Issues 2
Guarantee/Warranty Issues 5
Problems with Product/Service 70
Total Closed Complaints 89

Additional Complaint Information

The company has implemented a customer relationship management tool by which any client calling into the toll free customer service number has a case logged and a case number assigned. Each case is escalated to the appropriate local tax office for resolution.

Additional Information

top
BBB file opened: July 02, 2004 Business started: 12/24/1986 in VA Business incorporated: 12/24/1985 in VA
Type of Entity

Corporation

Business Management
Customer Svc 800-234-1040
Contact Information
Principal: Customer Svc 800-234-1040
Business Category

Tax Return Preparation Taxes - Consultants & Representatives

Alternate Business Names
Tax Services of America, Inc.

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3 Sylvan Way Ste 301

    Parsippany, NJ 07054 (973) 630-1040 (513) 257-2220 (800) 234-1040

  • THIS LOCATION IS NOT BBB ACCREDITED

    8204 Hamilton Ave

    Cincinnati, OH 45231

  • THIS LOCATION IS NOT BBB ACCREDITED

    2337 E Monument St

    Baltimore, MD 21205

  • THIS LOCATION IS NOT BBB ACCREDITED

    3815 Eastern Ave

    Baltimore, MD 21224

  • THIS LOCATION IS NOT BBB ACCREDITED

    9750 Reisterstown Rd Ste A

    Owings Mills, MD 21117

  • THIS LOCATION IS NOT BBB ACCREDITED

    2701 Port Covington Dr

    Baltimore, MD 21230

  • THIS LOCATION IS NOT BBB ACCREDITED

    10201 Reisterstown Rd # B

    Owings Mills, MD 21117

  • THIS LOCATION IS NOT BBB ACCREDITED

    1238 Putty Hill Ave Ste 5

    Towson, MD 21286

  • THIS LOCATION IS NOT BBB ACCREDITED

    126 Shawan Rd

    Cockeysville, MD 21030

  • THIS LOCATION IS NOT BBB ACCREDITED

    132B Back River Neck Road

    Essex, MD 21221

  • THIS LOCATION IS NOT BBB ACCREDITED

    1607 W North Ave

    Baltimore, MD 21217

  • THIS LOCATION IS NOT BBB ACCREDITED

    1715 Amuskai Rd

    Parkville, MD 21234

  • THIS LOCATION IS NOT BBB ACCREDITED

    2399 N Point Blvd

    Dundalk, MD 21222

  • THIS LOCATION IS NOT BBB ACCREDITED

    2479 Frederick Ave

    Baltimore, MD 21223

  • THIS LOCATION IS NOT BBB ACCREDITED

    2710 W Cold Spring Ln

    Baltimore, MD 21215

  • THIS LOCATION IS NOT BBB ACCREDITED

    3405 Belair Rd

    Baltimore, MD 21213

  • THIS LOCATION IS NOT BBB ACCREDITED

    3520 Brenbrook Dr

    Randallstown, MD 21133

  • THIS LOCATION IS NOT BBB ACCREDITED

    3725 Metro Plaza Suite 3672

    Baltimore, MD 21215

  • THIS LOCATION IS NOT BBB ACCREDITED

    5400 Belair Rd

    Baltimore, MD 21206

  • THIS LOCATION IS NOT BBB ACCREDITED

    5421 York Rd

    Baltimore, MD 21212

  • THIS LOCATION IS NOT BBB ACCREDITED

    5600 the Alameda

    Baltimore, MD 21239

  • THIS LOCATION IS NOT BBB ACCREDITED

    5900 Reisterstown Rd

    Baltimore, MD 21215

  • THIS LOCATION IS NOT BBB ACCREDITED

    606 Cherry Hill Rd

    Brooklyn, MD 21225

  • THIS LOCATION IS NOT BBB ACCREDITED

    6205 Baltimore National Pike

    Catonsville, MD 21228

  • THIS LOCATION IS NOT BBB ACCREDITED

    6495 Baltimore National Pike

    Baltimore, MD 21228

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 26077

    Baltimore, MD 21224

  • THIS LOCATION IS NOT BBB ACCREDITED

    704 Merritt Blvd

    Dundalk, MD 21222

  • THIS LOCATION IS NOT BBB ACCREDITED

    8655 Philadelphia Rd

    Rosedale, MD 21237

  • THIS LOCATION IS NOT BBB ACCREDITED

    100 Thruway Plaza

    Buffalo, NY 14225

  • THIS LOCATION IS NOT BBB ACCREDITED

    10401 Bennett Road

    Fredonia, NY 14063

  • THIS LOCATION IS NOT BBB ACCREDITED

    111 N Main St

    Elmira, NY 14901

  • THIS LOCATION IS NOT BBB ACCREDITED

    114 North Street

    Dryden, NY 13053

  • THIS LOCATION IS NOT BBB ACCREDITED

    1196 Walden Avenue

    Buffalo, NY 14211

  • THIS LOCATION IS NOT BBB ACCREDITED

    1332 Upper Front Street

    Binghamton, NY 13901

  • THIS LOCATION IS NOT BBB ACCREDITED

    135 Fairgrounds Memorial Parkway

    Ithaca, NY 14850

  • THIS LOCATION IS NOT BBB ACCREDITED

    1400 County Route 64

    Horseheads, NY 14845

  • THIS LOCATION IS NOT BBB ACCREDITED

    1540 Military Road

    Niagara Falls, NY 14304

  • THIS LOCATION IS NOT BBB ACCREDITED

    1621 Pine Avenue

    Niagara Falls, NY 14301

  • THIS LOCATION IS NOT BBB ACCREDITED

    1961 Seneca Street

    Buffalo, NY 14210

  • THIS LOCATION IS NOT BBB ACCREDITED

    1968 South Park Avenue

    Buffalo, NY 14220

  • THIS LOCATION IS NOT BBB ACCREDITED

    2 Gannett Drive

    Johnson City, NY 13790

  • THIS LOCATION IS NOT BBB ACCREDITED

    2143 Delaware Avenue, Unit 7

    Buffalo, NY 14216

  • THIS LOCATION IS NOT BBB ACCREDITED

    215 Main Street

    Binghamton, NY 13905

  • THIS LOCATION IS NOT BBB ACCREDITED

    2211 Niagara St

    Buffalo, NY 14207

  • THIS LOCATION IS NOT BBB ACCREDITED

    2405 Vestal Parkway East

    Vestal, NY 13850

  • THIS LOCATION IS NOT BBB ACCREDITED

    293 Grant Street

    Buffalo, NY 14213

  • THIS LOCATION IS NOT BBB ACCREDITED

    295 Conklin Ave

    Binghamton, NY 13903

  • THIS LOCATION IS NOT BBB ACCREDITED

    30 W State St

    Binghamton, NY 13901

  • THIS LOCATION IS NOT BBB ACCREDITED

    3071 Sheridan Dr

    Buffalo, NY 14226

  • THIS LOCATION IS NOT BBB ACCREDITED

    3078 Lake Road

    Horseheads, NY 14845

  • THIS LOCATION IS NOT BBB ACCREDITED

    317 S Cascade

    Springville, NY 14141

  • THIS LOCATION IS NOT BBB ACCREDITED

    3217 Silverback Lane

    Painted Post, NY 14870

  • THIS LOCATION IS NOT BBB ACCREDITED

    3290 Sheridan Drive

    Amherst, NY 14226

  • THIS LOCATION IS NOT BBB ACCREDITED

    3300 Chambers Rd

    Horseheads, NY 14845

  • THIS LOCATION IS NOT BBB ACCREDITED

    3329 Bailey Avenue

    Buffalo, NY 14215

  • THIS LOCATION IS NOT BBB ACCREDITED

    3701 S. McKinley Pkwy

    Buffalo, NY 14219

  • THIS LOCATION IS NOT BBB ACCREDITED

    44 W Market St

    Corning, NY 14830

  • THIS LOCATION IS NOT BBB ACCREDITED

    446 Main Street

    Buffalo, NY 14202

  • THIS LOCATION IS NOT BBB ACCREDITED

    4975 Transit Road

    Lancaster, NY 14086

  • THIS LOCATION IS NOT BBB ACCREDITED

    5033 Transit Road

    Buffalo, NY 14221

  • THIS LOCATION IS NOT BBB ACCREDITED

    5054 State Hwy

    Oneonta, NY 13820

  • THIS LOCATION IS NOT BBB ACCREDITED

    515 East 4th Street

    Watkins Glen, NY 14891

  • THIS LOCATION IS NOT BBB ACCREDITED

    53 Main Street

    Sidney, NY 13838

  • THIS LOCATION IS NOT BBB ACCREDITED

    5360 Southwestern Blvd

    Hamburg, NY 14075

  • THIS LOCATION IS NOT BBB ACCREDITED

    5396 State Hwy 12

    Norwich, NY 13815

  • THIS LOCATION IS NOT BBB ACCREDITED

    5399 W Genesee St

    Syracuse, NY 13219

  • THIS LOCATION IS NOT BBB ACCREDITED

    5454 State Hwy 12

    Norwich, NY 13815

  • THIS LOCATION IS NOT BBB ACCREDITED

    583 Niagara Street #585

    Buffalo, NY 14201

  • THIS LOCATION IS NOT BBB ACCREDITED

    601 Harry L Drive

    Johnson City, NY 13790

  • THIS LOCATION IS NOT BBB ACCREDITED

    6929 Erie Road

    Derby, NY 14047

  • THIS LOCATION IS NOT BBB ACCREDITED

    6929 Williams Rd

    Niagara Falls, NY 14304

  • THIS LOCATION IS NOT BBB ACCREDITED

    7 Washington Ave

    Endwell, NY 13760

  • THIS LOCATION IS NOT BBB ACCREDITED

    736 Ridge Road

    Lackawanna, NY 14218

  • THIS LOCATION IS NOT BBB ACCREDITED

    75 North Ave

    Owego, NY 13827

  • THIS LOCATION IS NOT BBB ACCREDITED

    99 North Broad

    Johnson City, NY 13790

  • THIS LOCATION IS NOT BBB ACCREDITED

    999 Broadway

    Buffalo, NY 14212

  • THIS LOCATION IS NOT BBB ACCREDITED

    1100 New Haven Rd

    Naugatuck, CT 06770

  • THIS LOCATION IS NOT BBB ACCREDITED

    1144 New Britain Avenue

    West Hartford, CT 06110

  • THIS LOCATION IS NOT BBB ACCREDITED

    1400 Farmington Ave

    Bristol, CT 06010

  • THIS LOCATION IS NOT BBB ACCREDITED

    150 Barnum Avenue Cutoff

    Stratford, CT 06614

  • THIS LOCATION IS NOT BBB ACCREDITED

    155 Waterford Parkway North

    Waterford, CT 06385

  • THIS LOCATION IS NOT BBB ACCREDITED

    161 Berlin Rd

    Cromwell, CT 06416

  • THIS LOCATION IS NOT BBB ACCREDITED

    190Buckland Hills Drive

    Manchester, CT 06040

  • THIS LOCATION IS NOT BBB ACCREDITED

    255 West Main Street

    Avon, CT 06001

  • THIS LOCATION IS NOT BBB ACCREDITED

    3164 Berlin Turnpike

    Newington, CT 06111

  • THIS LOCATION IS NOT BBB ACCREDITED

    420 Buckland Hills Dr

    Manchester, CT 06042

  • THIS LOCATION IS NOT BBB ACCREDITED

    425 Union St

    Waterbury, CT 06706

  • THIS LOCATION IS NOT BBB ACCREDITED

    465 Bridgeport Ave

    Shelton, CT 06484

  • THIS LOCATION IS NOT BBB ACCREDITED

    650 Main Street

    Norwalk, CT 06851

  • THIS LOCATION IS NOT BBB ACCREDITED

    656 New Haven Avenue

    Derby, CT 06418

  • THIS LOCATION IS NOT BBB ACCREDITED

    680 Connecticut Avenue

    Norwalk, CT 06854

  • THIS LOCATION IS NOT BBB ACCREDITED

    69 Prospect Hill Rd

    East Windsor, CT 06088

  • THIS LOCATION IS NOT BBB ACCREDITED

    708 Farmington Avenue

    Bristol, CT 06010

  • THIS LOCATION IS NOT BBB ACCREDITED

    80 Town Line Road

    Rocky Hill, CT 06067

  • THIS LOCATION IS NOT BBB ACCREDITED

    80 Town Line Road

    Rocky Hill, CT 06067

  • THIS LOCATION IS NOT BBB ACCREDITED

    844 North Colony Road

    Wallingford, CT 06492

  • THIS LOCATION IS NOT BBB ACCREDITED

    910 Wolcott Street

    Waterbury, CT 06705

  • THIS LOCATION IS NOT BBB ACCREDITED

    970 Torringford St

    Torrington, CT 06790

  • THIS LOCATION IS NOT BBB ACCREDITED

    970 Torringford Street

    Torrington, CT 06790

  • THIS LOCATION IS NOT BBB ACCREDITED

    100 Commercial Rd

    Leominster, MA 01453

  • THIS LOCATION IS NOT BBB ACCREDITED

    100 Valley Parkway

    Whitinsville, MA 01588

  • THIS LOCATION IS NOT BBB ACCREDITED

    11 Jungle Rd

    Leominster, MA 01453

  • THIS LOCATION IS NOT BBB ACCREDITED

    1105 Boston Rd

    Springfield, MA 01119

  • THIS LOCATION IS NOT BBB ACCREDITED

    141 Springfield Rd

    Westfield, MA 01085

  • THIS LOCATION IS NOT BBB ACCREDITED

    1585 Boston Rd

    Springfield, MA 01129

  • THIS LOCATION IS NOT BBB ACCREDITED

    20 Soojian Drive

    Leicester, MA 01524

  • THIS LOCATION IS NOT BBB ACCREDITED

    200 Otis St

    Northborough, MA 01532

  • THIS LOCATION IS NOT BBB ACCREDITED

    25 Tobias Boland Way

    Worcester, MA 01607

  • THIS LOCATION IS NOT BBB ACCREDITED

    352 Palmer Rd

    Ware, MA 01082

  • THIS LOCATION IS NOT BBB ACCREDITED

    385 Southbridge St

    Auburn, MA 01501

  • THIS LOCATION IS NOT BBB ACCREDITED

    591 Memorial Drive

    Chicopee, MA 01020

  • THIS LOCATION IS NOT BBB ACCREDITED

    65 James Street, Suite 6

    Worcester, MA 01603

  • THIS LOCATION IS NOT BBB ACCREDITED

    125 High Street

    Wadsworth, OH 44281

  • THIS LOCATION IS NOT BBB ACCREDITED

    1353 Copley Rd

    Akron, OH 44320

  • THIS LOCATION IS NOT BBB ACCREDITED

    154 Main St

    Wadsworth, OH 44281

  • THIS LOCATION IS NOT BBB ACCREDITED

    191 Wooster Rd N

    Barberton, OH 44203

  • THIS LOCATION IS NOT BBB ACCREDITED

    2000 Brittain Road

    Akron, OH 44310

  • THIS LOCATION IS NOT BBB ACCREDITED

    222 Smokerise Drive

    Wadsworth, OH 44281

  • THIS LOCATION IS NOT BBB ACCREDITED

    250 Tallmadge Rd

    Kent, OH 44240

  • THIS LOCATION IS NOT BBB ACCREDITED

    2600 State Route 59

    Ravenna, OH 44266

  • THIS LOCATION IS NOT BBB ACCREDITED

    2887 S Arlington Rd

    Akron, OH 44312

  • THIS LOCATION IS NOT BBB ACCREDITED

    3520 Hudson Drive

    Stow, OH 44224

  • THIS LOCATION IS NOT BBB ACCREDITED

    374 E Waterloo Rd

    Akron, OH 44319

  • THIS LOCATION IS NOT BBB ACCREDITED

    3750 W Market St Unit I

    Fairlawn, OH 44333

  • THIS LOCATION IS NOT BBB ACCREDITED

    4141 Pearl Rd

    Medina, OH 44256

  • THIS LOCATION IS NOT BBB ACCREDITED

    610 1/.2 W. Main Street

    Ravenna, OH 44266

  • THIS LOCATION IS NOT BBB ACCREDITED

    696 Canton Road

    Akron, OH 44312

  • THIS LOCATION IS NOT BBB ACCREDITED

    8160 Macedonia Commons Blvd

    Macedonia, OH 44056

  • THIS LOCATION IS NOT BBB ACCREDITED

    841 N Court St

    Medina, OH 44256

  • THIS LOCATION IS NOT BBB ACCREDITED

    877 E Exchange St

    Akron, OH 44306

  • THIS LOCATION IS NOT BBB ACCREDITED

    905 Singletary Dr

    Streetsboro, OH 44241

  • THIS LOCATION IS NOT BBB ACCREDITED

    801 30th St NE

    Canton, OH 44714

  • THIS LOCATION IS NOT BBB ACCREDITED

    118 W Main St

    Sugarcreek, OH 44681

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 766

    Sugarcreek, OH 44681

  • THIS LOCATION IS NOT BBB ACCREDITED

    100 Sycamore Estates Drive

    Aurora, IN 47001

  • THIS LOCATION IS NOT BBB ACCREDITED

    10240 Colerain Ave.

    Cincinnati, OH 45251

  • THIS LOCATION IS NOT BBB ACCREDITED

    1143 Smiley Ave

    Cincinnati, OH 45240

  • THIS LOCATION IS NOT BBB ACCREDITED

    1199 Eads Parkway

    Lawrenceburg, IN 47025

  • THIS LOCATION IS NOT BBB ACCREDITED

    1530 Walmart Drive

    Lebanon, OH 45036

  • THIS LOCATION IS NOT BBB ACCREDITED

    1667 E KEMPER RD # B

    CINCINNATI, OH 45246

  • THIS LOCATION IS NOT BBB ACCREDITED

    1671 Park Road, Unit 12 & 13

    Covington, KY 41011

  • THIS LOCATION IS NOT BBB ACCREDITED

    1815 State Route 125

    Amelia, OH 45102

  • THIS LOCATION IS NOT BBB ACCREDITED

    201 Chamber Drive

    Milford, OH 45150

  • THIS LOCATION IS NOT BBB ACCREDITED

    2322 Ferguson Road

    Cincinnati, OH 45238

  • THIS LOCATION IS NOT BBB ACCREDITED

    2711 South Main Street, Ste 1

    Middletown, OH 45044

  • THIS LOCATION IS NOT BBB ACCREDITED

    2801 Cunningham Drive

    Cincinnati, OH 45241

  • THIS LOCATION IS NOT BBB ACCREDITED

    300 E Kemper Rd

    Springdale, OH 45246

  • THIS LOCATION IS NOT BBB ACCREDITED

    3407 Dixie Highway

    Erlanger, KY 41018

  • THIS LOCATION IS NOT BBB ACCREDITED

    3450 VALLEY PLAZA PARKWAY

    Ft. Wright, KY 41017

  • THIS LOCATION IS NOT BBB ACCREDITED

    3525 Reading Rd.

    Cincinnati, OH 45229

  • THIS LOCATION IS NOT BBB ACCREDITED

    4032 Glenway Ave

    Cincinnati, OH 45205

  • THIS LOCATION IS NOT BBB ACCREDITED

    4180 Hamilton Avenue

    Cincinnati, OH 45223

  • THIS LOCATION IS NOT BBB ACCREDITED

    4370 Eastgate Square Drive

    Cincinnati, OH 45245

  • THIS LOCATION IS NOT BBB ACCREDITED

    4487 Marie Drive

    Middletown, OH 45044

  • THIS LOCATION IS NOT BBB ACCREDITED

    4537 Montgomery Road

    Norwood, OH 45212

  • THIS LOCATION IS NOT BBB ACCREDITED

    4595 Eastgate Blvd

    Cincinnati, OH 45245

  • THIS LOCATION IS NOT BBB ACCREDITED

    5212 Beechmont Avenue

    Cincinnati, OH 45230

  • THIS LOCATION IS NOT BBB ACCREDITED

    5303 Bowen Drive

    Mason, OH 45040

  • THIS LOCATION IS NOT BBB ACCREDITED

    5720 College Corner Pike

    Oxford, OH 45056

  • THIS LOCATION IS NOT BBB ACCREDITED

    5731 Glenway Avenue

    Cincinnati, OH 45238

  • THIS LOCATION IS NOT BBB ACCREDITED

    5882 Cheviot Rd

    Cincinnati, OH 45247

  • THIS LOCATION IS NOT BBB ACCREDITED

    5906 Madison Road

    Cincinnati, OH 45227

  • THIS LOCATION IS NOT BBB ACCREDITED

    600 W Wyoming Avenue

    Cincinnati, OH 45215

  • THIS LOCATION IS NOT BBB ACCREDITED

    641 NORTHLAND BLVD STE BNORTHPOINTE SHOPPING CENTER

    CINCINNATI, OH 45240

  • THIS LOCATION IS NOT BBB ACCREDITED

    731 Madison Avenue

    Covington, KY 41011

  • THIS LOCATION IS NOT BBB ACCREDITED

    7625 Doering Drive

    Florence, KY 41042

  • THIS LOCATION IS NOT BBB ACCREDITED

    792 Eastgate Blvd.Suite 825

    Cincinnati, OH 45245

  • THIS LOCATION IS NOT BBB ACCREDITED

    792 Eastgate South Dr,Ste #825

    Cincinnati, OH 45245

  • THIS LOCATION IS NOT BBB ACCREDITED

    794 Main Street

    Milford, OH 45150

  • THIS LOCATION IS NOT BBB ACCREDITED

    8079 Connector Drive

    Florence, KY 41042

  • THIS LOCATION IS NOT BBB ACCREDITED

    8204 Hamilton Avenue

    Cincinnati, OH 45231

  • THIS LOCATION IS NOT BBB ACCREDITED

    8288 Cincinnati Dayton Rd

    West Chester, OH 45069

  • THIS LOCATION IS NOT BBB ACCREDITED

    8451 Colerain Avenue

    Cincinnati NW, OH 45239

  • THIS LOCATION IS NOT BBB ACCREDITED

    922 E McMillan Street

    Cincinnati, OH 45206

  • THIS LOCATION IS NOT BBB ACCREDITED

    9403 Colerain Avenue

    Cincinnati, OH 45251

  • THIS LOCATION IS NOT BBB ACCREDITED

    9505 Colerain Ave

    Cincinnati, OH 45251

  • THIS LOCATION IS NOT BBB ACCREDITED

    1143 SMILEY AVE

    CINCINNATI, OH 45240

  • THIS LOCATION IS NOT BBB ACCREDITED

    10000 Brookpark Rd

    Cleveland, OH 44130

  • THIS LOCATION IS NOT BBB ACCREDITED

    10609 Lorain Avenue

    Cleveland, OH 44111

  • THIS LOCATION IS NOT BBB ACCREDITED

    12000 Snow Road, Unit M

    Cleveland , OH 44130

  • THIS LOCATION IS NOT BBB ACCREDITED

    14035 Puritas Avenue

    Cleveland, OH 44135

  • THIS LOCATION IS NOT BBB ACCREDITED

    14335 Euclid Ave

    Cleveland, OH 44112

  • THIS LOCATION IS NOT BBB ACCREDITED

    14946 St. Clair Ave

    Cleveland , OH 44110

  • THIS LOCATION IS NOT BBB ACCREDITED

    16606 Chagrin Blvd

    Cleveland, OH 44120

  • THIS LOCATION IS NOT BBB ACCREDITED

    17271 South Park Center

    Strongsville, OH 44136

  • THIS LOCATION IS NOT BBB ACCREDITED

    3400 Steelyard Commons Drive

    Cleveland, OH 44109

  • THIS LOCATION IS NOT BBB ACCREDITED

    3551 North Ridge East

    Ashtabula, OH 44004

  • THIS LOCATION IS NOT BBB ACCREDITED

    35901 Chester Rd

    Avon, OH 44011

  • THIS LOCATION IS NOT BBB ACCREDITED

    4175 Pearl Road

    Cleveland, OH 44109

  • THIS LOCATION IS NOT BBB ACCREDITED

    4235 Fulton Rd

    Cleveland, OH 44144

  • THIS LOCATION IS NOT BBB ACCREDITED

    4650 Warrensville Center Road

    North Randall, OH 44128

  • THIS LOCATION IS NOT BBB ACCREDITED

    5000 Great Northern Mall

    North Olmsted, OH 44070

  • THIS LOCATION IS NOT BBB ACCREDITED

    5601 Broadway Ave.

    Cleveland, OH 44127

  • THIS LOCATION IS NOT BBB ACCREDITED

    5701 Detroit Ave

    Cleveland, OH 44102

  • THIS LOCATION IS NOT BBB ACCREDITED

    6067 N. Ridge Road

    Madison, OH 44057

  • THIS LOCATION IS NOT BBB ACCREDITED

    6221 SOM Center Road

    Solon, OH 44139

  • THIS LOCATION IS NOT BBB ACCREDITED

    673 Broadway Ave

    Bedford, OH 44146

  • THIS LOCATION IS NOT BBB ACCREDITED

    6950 W. 130th Street

    Middleburg Heights, OH 44130

  • THIS LOCATION IS NOT BBB ACCREDITED

    7310 Harvard Avenue, Unit C

    Cleveland, OH 44105

  • THIS LOCATION IS NOT BBB ACCREDITED

    7875 Johnnycake Road

    Mentor, OH 44060

  • THIS LOCATION IS NOT BBB ACCREDITED

    7933 Euclid Avenue

    Cleveland, OH 44103

  • THIS LOCATION IS NOT BBB ACCREDITED

    8303 West Ridgewood Drive

    Cleveland, OH 44129

  • THIS LOCATION IS NOT BBB ACCREDITED

    8585 Pearl Road

    Strongsville, OH 44136

  • THIS LOCATION IS NOT BBB ACCREDITED

    9303 Mentor Avenue

    Mentor, OH 44060

  • THIS LOCATION IS NOT BBB ACCREDITED

    5328 Bardstown Rd

    Louisville, KY 40291

  • THIS LOCATION IS NOT BBB ACCREDITED

    189 Adam Shepherd Parkway, Ste 22

    Shepherdsville , KY 40165

  • THIS LOCATION IS NOT BBB ACCREDITED

    3333 Bardstown Road

    Louisville, KY 40218

  • THIS LOCATION IS NOT BBB ACCREDITED

    6470 North Preston Highway

    Louisville , KY 40229

  • THIS LOCATION IS NOT BBB ACCREDITED

    3300 Grant Line Rd Ste 170

    New Albany , IN 47150

  • THIS LOCATION IS NOT BBB ACCREDITED

    3333 Bardstown Road

    Louisville, KY 40218

  • THIS LOCATION IS NOT BBB ACCREDITED

    10914 Dixie Hwy

    Valley Station, KY 40272

  • THIS LOCATION IS NOT BBB ACCREDITED

    1111 North Dixie Hwy #10

    Elizabethtown, KY 42701

  • THIS LOCATION IS NOT BBB ACCREDITED

    11302 Preston Hwy #3

    Louisville, KY 40219

  • THIS LOCATION IS NOT BBB ACCREDITED

    12200 Shelbyville Rd

    Middletown, KY 40243

  • THIS LOCATION IS NOT BBB ACCREDITED

    1250 Bardstown Rd

    Louisville, KY 40204

  • THIS LOCATION IS NOT BBB ACCREDITED

    1250 Bardstown Rd.

    Louisville, KY 40204

  • THIS LOCATION IS NOT BBB ACCREDITED

    1269 Highway 44

    Shepherdsville, KY 40165

  • THIS LOCATION IS NOT BBB ACCREDITED

    1410 Eastern Blvd

    Clarksville, IN 47129

  • THIS LOCATION IS NOT BBB ACCREDITED

    150 Walton Ave.

    Bowling Green, KY 42101

  • THIS LOCATION IS NOT BBB ACCREDITED

    213 South 1st Street

    LaGrange, KY 40031

  • THIS LOCATION IS NOT BBB ACCREDITED

    2206 Hikes Lane

    Louisville, KY 40218

  • THIS LOCATION IS NOT BBB ACCREDITED

    2505 South Preston St

    Louisville, KY 40217

  • THIS LOCATION IS NOT BBB ACCREDITED

    2920 Brownsboro Rd

    Louisville, KY 40206

  • THIS LOCATION IS NOT BBB ACCREDITED

    3034 A Breckinridge Lane

    Louisville, KY 40220

  • THIS LOCATION IS NOT BBB ACCREDITED

    3300 Grantline Rd

    New Albany, IN 47150

  • THIS LOCATION IS NOT BBB ACCREDITED

    3505 Taylor Blvd.

    Louisville, KY 40215

  • THIS LOCATION IS NOT BBB ACCREDITED

    3512 Taylor Blvd

    Louisville, KY 40215

  • THIS LOCATION IS NOT BBB ACCREDITED

    363 West Lincoln Trail

    Radcliff, KY 40160

  • THIS LOCATION IS NOT BBB ACCREDITED

    3830 Ruckregeigel Pkwy. #114

    Louisville, KY 40299

  • THIS LOCATION IS NOT BBB ACCREDITED

    3830 Ruckreigel Pkwy.

    Louisville, KY 40299

  • THIS LOCATION IS NOT BBB ACCREDITED

    4523 Bardstown Road

    Louisville, KY 40218

  • THIS LOCATION IS NOT BBB ACCREDITED

    476 W. Lincoln Trail Blvd

    Radcliff , KY 40160

  • THIS LOCATION IS NOT BBB ACCREDITED

    500 North Capitol Ave NW

    Corydon, IN 47112

  • THIS LOCATION IS NOT BBB ACCREDITED

    5301 Preston Highway

    Louisville, KY 40213

  • THIS LOCATION IS NOT BBB ACCREDITED

    602 East Spring St

    New Albany, IN 47150

  • THIS LOCATION IS NOT BBB ACCREDITED

    644 Bardstown Road

    Louisville, KY 40291

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    7208 Dixie Highway

    Louisville, KY 40258

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    7422 Old Third Street Rd

    Louisville, KY 40214

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    7702 Preston Hwy

    Louisville, KY 40219

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    806 Joe Clifton Dr

    Paducah, KY 42001

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    P O Box 33

    Corydon, IN 47112

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    12253 Sago Avenue West

    Jacksonville, FL 32218

  • THIS LOCATION IS NOT BBB ACCREDITED

    8110 Cypress Plaza Dr., Suite 304

    Jacksonville, FL 32256

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    340 Norman Dr

    Valdosta, GA 31601

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    143 Towne Drive

    Bluffton , SC 29910

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    1014 Margaret Street

    Jacksonville, FL 32204

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    1020-13 Edgewood Ave.

    Jacksonville, FL 32254

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    1037-3 Edgewood Ave

    Jacksonville, FL 32254

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    11043 Crystal Springs Road

    Jacksonville, FL 32221

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    11380 Beach Blvd.

    Jacksonville, FL 32246

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    11900 Atlantic Blvd.

    Jacksonville, FL 32225

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    1250 Beach Blvd.

    Jacksonville, FL 32250

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    14286-12 Beach Blvd.

    Jacksonville, FL 32250

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    1505 CR 220

    Orange Park, FL 32003

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    1580 Branan Field Rd.

    Middleburg, FL 32068

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    1724 N. Main Street

    Jacksonville, FL 32206

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    1910 Wells Rd.

    Orange Park, FL 32073

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    1950 Blanding Blvd.

    Jacksonville, FL 32205

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    2294-20 Mayport Road

    Jacksonville, FL 32233

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    2310 Edgewood Ave.

    Jacksonville, FL 32209

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    2355 US Hwy. #1 S.

    St. Augustine, FL 32086

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    2574-3 County Rd. 220

    Middleburg, FL 32068

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    266-4 Blanding Blvd.

    Orange Park, FL 32073

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    2710-10 Blanding Blvd.

    Middleburg, FL 32068

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    3432-34 Beach Blvd.

    Jacksonville, FL 32207

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    3851-6 Emerson Street

    Jacksonville, FL 32207

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    4347-7 University Blvd. S.

    Jacksonville, FL 32216

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    5531 Roosevelt Blvd.

    Jacksonville, FL 32244

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    5645 Beach Blvd.

    Jacksonville, FL 32207

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    661 Blanding Blvd.

    Orange Park, FL 32073

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    6677-11B 103rd Street

    Jacksonville, FL 32210

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    6677-11B 103rd. St.

    Jacksonville, FL 32210

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    6767 103rd Street

    Jacksonville, FL 32210

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    6830 Normandy Blvd.

    Jacksonville, FL 32205

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    700-4 Blanding Blvd.

    Orange Park, FL 32073

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    701-3 Mayport Crossing Blvd.

    Jacksonville, FL 32233

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    7200 Normandy Blvd Ste 6

    Jacksonville, FL 32205

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    7200-6 Normandy Blvd

    Jacksonville, FL 32205

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    7200-6 Normandy Blvd

    Jacksonville, FL 32205

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    772 Edgewood Avenue N.

    Jacksonville, FL 32254

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    7900-29 103rd street

    jacksonville, FL 32210

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    7900-29 103rd. St.

    Jacksonville, FL 32210

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    8808 Beach Blvd.

    Jacksonville, FL 32216

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    8840-2 Atlantic Blvd.

    Jacksonville, FL 32211

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    9400 Atlantic Blvd.

    Jacksonville, FL 32225

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    9501 Arlington Expressway

    Jacksonville, FL 32225

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    9501 Arlington Expwy Ste. 325

    Jacksonville, FL 32211

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    101 Market Place Blvd

    Cartersville, GA 30121

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    1025 Hwy. 34 E

    Newnan, GA 30265

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    10300 Industrial Blvd NE

    Covington, GA 30014

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    111 W Taylor St

    Griffin, GA 30223

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    1146 Ralph David Abernathy Blvd SW

    Atlanta, GA 30310

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    1160 Moreland Ave SE Ste 550

    Atlanta, GA 30316

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    12182 Highway 92

    Woodstock, GA 30188

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    125 Pavilion Pkwy

    Fayetteville, GA 30214

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    13 Forsyth St SW Ste G

    Atlanta, GA 30303

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    135 Willow Ln.

    McDonough, GA 30253

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    1400 Hudson Bridge Rd.

    Stockbridge, GA 30281

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    1400 Lawrenceville Hwy.

    Lawrenceville, GA 30044

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    1550 Scenic Hwy. N

    Snellville, GA 30078

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    1569 N. Expressway

    Griffin, GA 30223

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    1585 Rome Hwy

    Cedartown, GA 30125

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    1595 N Expressway

    Griffin, GA 30223

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    1630 Scenic Highway

    Roswell, GA 30077

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    1735 Highway 27 S

    Carrollton, GA 30117

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    1785 Cobb Pkwy, S

    Marietta, GA 30060

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    1801 Howell Mill Rd.

    Atlanta, GA 30318

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    1801 Nathan Dean Byp

    Rockmart, GA 30153

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    1825 Rockbridge Rd

    Stone Mountain, GA 30087

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    1871 Chamblee Tucker Rd.

    Chamblee, GA 30341

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    2040 Beaver Uin Rd., Ste. 6

    Norcross, GA 30071

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    210 Cobb Pkwy, S.

    Marietta, GA 30060

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    2132 Campbellton Rd

    Atlanta, GA 30311

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    2427 Gresham Rd., SE

    Atlanta, GA 30316

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    2440 Wesley Chapel Rd Ste F

    Decatur, GA 30035

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    2566 Shallowford Rd NE Ste 107

    Atlanta, GA 30345

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    2635 Pleasant Hill Rd

    Duluth, GA 30096

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    2655 Donald Lee Hollowell Pkwy, N

    Atlanta, GA 30319

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    3030 Headland Dr

    Atlanta, GA 30331

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    3050 MLK Drive, #E - 3

    Atlanta, GA 30311

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    3123 Main St

    Atlanta, GA 30344

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    3131 Lawrenceville Suwanee Rd.

    Suwanee, GA 30024

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    3184 Glenwood Rd

    Decatur, GA 30032

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    3231 S. Cobb Dr., Ste. D

    Smyrna, GA 30080

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    3581 Mlk Jr Dr SW

    Atlanta, GA 30331

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    3615 Charles Hardy Pkwy

    Dallas, GA 30157

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    396 West Pike St. Ste. B

    Lawrenceville, GA 30046

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    4004 Lawrenceville Highway

    Lilburn, GA 30047

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    4326 Chamblee Tucker Rd

    Tucker, GA 30084

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    4349 Lawrenceville Hwy Ste D

    Tucker, GA 30084

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    4550 Jonesboro Rd., Ste.

    Union City, GA 30291

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    4550 Jonesboro Road, Ste. D

    Union City, GA 30291

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    4735 Jonesboro Rd.

    Union City, GA 30291

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    4737 B Memorial Drive

    Decatur, GA 30032

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    4955 Sugarloaf Pkwy, Ste. 101

    Lawrenceville, GA 30044

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    5015 Old National Hwy Ste E

    Atlanta, GA 30349

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    507 Bankhead Hwyy

    Carrollton, GA 30117

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    5330 Old National Hwy Ste C

    College Park, GA 30349

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    5401 Fairington Rd.

    Lithonia, GA 30038

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    5600 N. Henry Blvd.

    Stockbridge, GA 30281

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    5895 Memorial Dr, Ste. G

    Stone Mountain, GA 30083

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    600 Highway 61

    Villa Rica, GA 30180

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    6065 Jonesboro Rd

    Morrow, GA 30260

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    6135 Peachtree Pkwy, Ste. 303

    Norcross, GA 30092

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    630 Collins Hill Rd.

    Lawrenceville, GA 30046

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    6325 Jonesboro Rd

    Morrow, GA 30260

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    6380 Tara Blvd.

    Jonesboro, GA 30236

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    6435 Bells Ferry Rd

    Woodstock, GA 30189

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    7001 Concourse Pkwy

    Douglasville, GA 30134

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    7050 Hwy. 85

    Riverdale, GA 30274

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    7113 Hwy 85

    Riverdale, GA 30274

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    8105 Tara Blvd.

    Jonesboro, GA 30236

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    8554 Tara Blvd

    Jonesboro, GA 30236

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    1821 Westinghouse Blvd

    Charlotte, NC 28273

  • 1337 Central Ave

    Charlotte, NC 28205

  • PO Box 189100

    Charlotte, NC 28218

  • THIS LOCATION IS NOT BBB ACCREDITED

    6320 N Tryon St Ste C

    Charlotte, NC 28213

  • THIS LOCATION IS NOT BBB ACCREDITED

    6507 N Tryon St Ste F

    Charlotte, NC 28213

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    2734 Freedom Dr Ste B

    Charlotte, NC 28208

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    2101 Younts Rd

    Indian Trail, NC 28079

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    2545 E. Walnut Avenue

    Dalton, GA 30721

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    451 Highway 53 East

    Calhoun, GA 30701

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    815 Shugart Road

    Dalton, GA 30720

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    3040 Battlefield Parkway

    Fort Oglethorpe, GA 30742

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    1021 High Point Rd.

    Randleman, NC 27317

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    104 W. Meadowview Rd.

    Greensboro, NC 27406

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    1123 E. Lexington Ave.

    High Point, NC 27262

  • THIS LOCATION IS NOT BBB ACCREDITED

    121 W. Elmsley Dr.

    Greensboro, NC 27406

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    1226 E. Dixie Dr.

    Asheboro, NC 27203

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    1529 S. Scales St.

    Reidsville, NC 27320

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    1537 Freeway Dr., Suite 102

    Reidsville, NC 27320

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    1585 Liberty Dr., Suite #1

    Thomasville, NC 27360

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    1624 NC Highway #14

    Reidsville, NC 27320

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    1743 Westchester Dr

    High Point, NC 27262

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    1931 S. Coliseum Blvd.

    Greensboro, NC 27403

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    2107 Pyramid Village Blvd.

    Greensboro, NC 27405

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    2628 S. Main St.

    High Point, NC 27263

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    2646 Ramada Rd., #2648

    Burlington, NC 27215

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    2710 N. Main St.

    High Point, NC 27265

  • THIS LOCATION IS NOT BBB ACCREDITED

    2771 S. Church St., Shop B-9

    Burlington, NC 27215

  • THIS LOCATION IS NOT BBB ACCREDITED

    2826 S. Main St.

    High Point, NC 27263

  • THIS LOCATION IS NOT BBB ACCREDITED

    2908 Randleman Rd.

    Greensboro, NC 27406

  • THIS LOCATION IS NOT BBB ACCREDITED

    304 E. Arbor Lane

    Eden, NC 27288

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    3136 E. Kivet Dr., Suite 109

    High Point, NC 27260

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    3141 Garden Rd.

    Burlington, NC 27215

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    3209 Yanceyville St.

    Greensboro, NC 27405

  • THIS LOCATION IS NOT BBB ACCREDITED

    3728-A Battleground Ave.

    Greensboro, NC 27410

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    3738 Battleground Ave.

    Greensboro, NC 27410

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    4424 W. Wendover Ave.

    Greensboro, NC 27407

  • THIS LOCATION IS NOT BBB ACCREDITED

    5700-G W. Market St.

    Greensboro, NC 27409

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    5815 Samet Dr., Suite 105

    High Point, NC 27265

  • THIS LOCATION IS NOT BBB ACCREDITED

    609 Burton St.

    Madison, NC 27025

  • THIS LOCATION IS NOT BBB ACCREDITED

    640-I S. Van Buren Rd.

    Eden, NC 27288

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    6711 NC Highway 135

    Mayodan, NC 27027

  • THIS LOCATION IS NOT BBB ACCREDITED

    709 Lexington Ave.

    Thomasville, NC 27360

  • THIS LOCATION IS NOT BBB ACCREDITED

    900-H W. Cooksey Dr.

    Thomasville, NC 27360

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    936 E. Bessemer Ave.

    Greensboro, NC 27405

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    4046 Fort Campbell Blvd.

    Hopkinsville, KY 42240

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    1126 N Military Hwy

    Norfolk, VA 23502

  • THIS LOCATION IS NOT BBB ACCREDITED

    1328 N. Great Neck Rd

    Virginia Beach, VA 23454

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    152 E Little Creed Rd

    Norfolk, VA 23505

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    15435C Warwick Boulevard

    Newport News, VA 23608

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    21069 Bayside Rd., P O Box 207

    Cheriton, VA 23316

  • THIS LOCATION IS NOT BBB ACCREDITED

    3601 Holland Rd. Ste 829

    Virginia Beach, VA 23452

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    401 Oriana Rd.

    Newport News, VA 23608

  • THIS LOCATION IS NOT BBB ACCREDITED

    4214 Portsmouth Blvd

    Chesapeake, VA 23321

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    455 F Merrimac Trl.

    Williamsburg, VA 23185

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    612 First Colonial Rd.

    Virginia Beach, VA 23451

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    14215 US Highway 64 W

    Siler City, NC 27344

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    5141 Nc Highway 42 W

    Garner, NC 27529

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    7016 Gb Alford Hwy

    Holly Springs, NC 27540

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    805 Town Centre Blvd

    Clayton, NC 27520

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    841 E Gannon Ave

    Zebulon, NC 27597

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    10635 W Atlantic Blvd

    Coral Springs, FL 33071

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    1199 South Federal Highway

    Pompano Beach, FL 33062

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    12055 Pines Blvd.

    Pembroke Pines, FL 33026

  • THIS LOCATION IS NOT BBB ACCREDITED

    12555 W. Sunrise Blvd.

    Sunrise, FL 33323

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    1425 NE 163 St.

    North Miami Beach, FL 33162

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    1550 W. 84 St., #78

    Hialeah, FL 33014

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    15885 SW 88th Street

    Kendall, FL 33196

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    1625 NW 107 Ave.

    Miami, FL 33172

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    1625 W. 49 St.

    Hialeah, FL 33012

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    1800 S. University Drive

    Miramar, FL 33025

  • THIS LOCATION IS NOT BBB ACCREDITED

    19505 Biscyane Blvd.

    Miami, FL 33180

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    2251 N. Federal Hwy.

    Pompano Beach, FL 33062

  • THIS LOCATION IS NOT BBB ACCREDITED

    2300 W. Atlantic Blvd.

    Pompano Beach, FL 33069

  • THIS LOCATION IS NOT BBB ACCREDITED

    2551 E. Hallandale Beach Blvd.

    Hallandale, FL 33009

  • THIS LOCATION IS NOT BBB ACCREDITED

    2629 W. Oakland Blvd

    Oakland Park, FL 33311

  • THIS LOCATION IS NOT BBB ACCREDITED

    300 W. Copans Rd.

    Pompano Beach, FL 33064

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    3001 N. State Road 7

    Lauderdale Lakes, FL 33313

  • THIS LOCATION IS NOT BBB ACCREDITED

    3306 N. University Dr.

    Sunrise, FL 33351

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    3801 Turtle Creek Dr.

    Coral Springs, FL 33067

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    4410 W. 16 Ave., #2

    Hialeah, FL 33012

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    4512 Hollywood Blvd.

    Hollywood, FL 33021

  • THIS LOCATION IS NOT BBB ACCREDITED

    4550 NW 183rd St

    Miami Gardens, FL 33055

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    4650 N. University Drive

    Coral Springs, FL 33067

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    4700 South Flamingo Road

    Cooper City, FL 33330

  • THIS LOCATION IS NOT BBB ACCREDITED

    5555 W. Atlantic Blvd.

    Margate, FL 33063

  • THIS LOCATION IS NOT BBB ACCREDITED

    5571 Hillsboro Blvd., #A

    Coconut Creek, FL 33073

  • THIS LOCATION IS NOT BBB ACCREDITED

    5851 NW 177th Street

    Hialeah, FL 33015

  • THIS LOCATION IS NOT BBB ACCREDITED

    5900 Glades Road

    Boca Raton, FL 33431

  • THIS LOCATION IS NOT BBB ACCREDITED

    6001 Coral Ridge Dr., #A

    Coral Springs, FL 33076

  • THIS LOCATION IS NOT BBB ACCREDITED

    685 NE 125th Street

    North Miami, FL 33161

  • THIS LOCATION IS NOT BBB ACCREDITED

    7300 W. McNab Rd.

    North Lauderdale, FL 33068

  • THIS LOCATION IS NOT BBB ACCREDITED

    8000 W. Broward Blvd., #100

    Plantation, FL 33388

  • THIS LOCATION IS NOT BBB ACCREDITED

    8400 Coral Way

    Miami, FL 33155

  • THIS LOCATION IS NOT BBB ACCREDITED

    9300 NW 77th Ave

    Hialeah, FL 33016

  • THIS LOCATION IS NOT BBB ACCREDITED

    951 W. Sunrise Blvd.

    Fort Lauderdale, FL 33311

  • THIS LOCATION IS NOT BBB ACCREDITED

    9565 W. Atlantic Blvd.

    Coral Springs, FL 33071

  • THIS LOCATION IS NOT BBB ACCREDITED

    100 N Main St

    Lexington, NC 27292

  • THIS LOCATION IS NOT BBB ACCREDITED

    1116 Crossroads Dr

    Statesville, NC 28625

  • THIS LOCATION IS NOT BBB ACCREDITED

    1125 Cotton Grove Rd

    Lexington, NC 27292

  • THIS LOCATION IS NOT BBB ACCREDITED

    1155 Silas Creek Pkwy

    Winston Salem, NC 27127

  • THIS LOCATION IS NOT BBB ACCREDITED

    130 N Merritt Ave

    Salisbury, NC 28144

  • THIS LOCATION IS NOT BBB ACCREDITED

    160 Lowes Blvd

    Lexington, NC 27292

  • THIS LOCATION IS NOT BBB ACCREDITED

    205 Winston Rd

    Jonesville, NC 28642

  • THIS LOCATION IS NOT BBB ACCREDITED

    2133 Rockford St Ste 1100

    Mount Airy, NC 27030

  • THIS LOCATION IS NOT BBB ACCREDITED

    237 E Center St

    Lexington, NC 27292

  • THIS LOCATION IS NOT BBB ACCREDITED

    261 Cooper Creek Dr

    Mocksville, NC 27028

  • THIS LOCATION IS NOT BBB ACCREDITED

    3011 Waughtown St

    Winston Salem, NC 27107

  • THIS LOCATION IS NOT BBB ACCREDITED

    3045 Waughtown St

    Winston Salem, NC 27107

  • THIS LOCATION IS NOT BBB ACCREDITED

    309 N Salisbury Ave

    Spencer, NC 28159

  • THIS LOCATION IS NOT BBB ACCREDITED

    320 E Hanes Mill Rd

    Winston Salem, NC 27105

  • THIS LOCATION IS NOT BBB ACCREDITED

    323 S Arlington St

    Salisbury, NC 28144

  • THIS LOCATION IS NOT BBB ACCREDITED

    3475 Parkway Village Cir

    Winston Salem, NC 27127

  • THIS LOCATION IS NOT BBB ACCREDITED

    4550 Kester Mill Rd

    Winston Salem, NC 27103

  • THIS LOCATION IS NOT BBB ACCREDITED

    475 Jake Alexander Blvd W Ste 103

    Salisbury, NC 28147

  • THIS LOCATION IS NOT BBB ACCREDITED

    620 N Dunleith Ave

    Winston Salem, NC 27101

  • THIS LOCATION IS NOT BBB ACCREDITED

    7736A N Point Blvd

    Winston Salem, NC 27106

  • THIS LOCATION IS NOT BBB ACCREDITED

    815 S Main St

    Lexington, NC 27292

  • THIS LOCATION IS NOT BBB ACCREDITED

    960 Davie Ave

    Statesville, NC 28677

  • THIS LOCATION IS NOT BBB ACCREDITED

    1 A Lakewood Plaza

    Carpentersville, IL 60110

  • THIS LOCATION IS NOT BBB ACCREDITED

    1 Clock Tower Plz Ste A

    Elgin, IL 60120

  • THIS LOCATION IS NOT BBB ACCREDITED

    10318 S Halsted St

    Chicago, IL 60628

  • THIS LOCATION IS NOT BBB ACCREDITED

    1051 N Roselle Rd

    Hoffman Estates, IL 60169

  • THIS LOCATION IS NOT BBB ACCREDITED

    1080 W Riverside Blvd

    Rockford, IL 61103

  • THIS LOCATION IS NOT BBB ACCREDITED

    11049 S Halsted St

    Chicago, IL 60628

  • THIS LOCATION IS NOT BBB ACCREDITED

    1163 E Ogden AveSte 718

    Naperville, IL 60563

  • THIS LOCATION IS NOT BBB ACCREDITED

    11930 S Western

    Blue Island, IL 60406

  • THIS LOCATION IS NOT BBB ACCREDITED

    1369 E 53rd St

    Chicago, IL 60615

  • THIS LOCATION IS NOT BBB ACCREDITED

    137 W North Ave

    Northlake, IL 60164

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    1380 Winston Plz

    Melrose Park, IL 60160

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    14201 S 87th PL

    Orland Park, IL 60462

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    143 W 95th

    Chicago, IL 60628

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    15951 S Harlem

    Tinley Park, IL 60477

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    1711 North Rand Road

    Palatine, IL 60074

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    1723 W. Roosevelt Rd

    Broadview, IL 60155

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    1733 W Algonquin Rd

    Mount Prospect, IL 60056

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    1770 W Algonquin Rd

    Arlington Hts, IL 60005

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    18 Sauk Trail

    Sauk Village, IL 60411

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    1812 W Addison St

    Chicago, IL 60613

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    201 W. St. Charles Rd.

    Villa Park, IL 60181

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    2127 W Howard Ave

    Chicago, IL 60645

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    213 E 47th St

    Chicago, IL 60653

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    2136 S Pulaski

    Chicago, IL 60623

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    2249 South Pulaski

    Chicago, IL 60623

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    23 S. Pulaski Rd.

    Chicago, IL 60624

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    23 W Rollins Rd

    Round Lake Beach, IL 60073

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    2506 E 79th St

    Chicago, IL 60649

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    2627 North Kedzie Avenue

    Chicago, IL 60647

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    3022 E. 92nd St.

    Chicago, IL 60617

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    3101 W. Irving Park Road

    Chicago, IL 60618

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    311 Howard St

    Evanston, IL 60202

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    3333 W Touhy Ave

    Lincolnwood, IL 60712

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    3518 W Devon Ave

    Lincolnwood, IL 60712

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    3950 W North Ave

    Chicago, IL 60647

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    4213 Saint Charles Rd

    Bellwood, IL 60104

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    42b E North Ave

    Northlake, IL 60164

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    4421 N Sheridan

    Chicago, IL 60640

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    452 W. Ruby

    Joliet, IL 60435

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    4726 Lincoln Hwy

    Matteson, IL 60443

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    4755 N Sheridan Rd

    Chicago, IL 60640

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    4915 W. Elm St

    McHenry, IL 60050

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    4945 N Milwaukee

    Chicago, IL 60630

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    501 -B Lake

    Maywood, IL 60153

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    550 N Mannheim Rd

    Hillside, IL 60162

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    5845 W. Madison Street

    Chicago, IL 60644

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    6004 S. Cass Avenue

    Westmont, IL 60559

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    6114 W North Ave

    Chicago, IL 60639

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    621 W GOLF ROAD

    Des Plaines, IL 60016

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    6510 Cermak Rd

    Berwyn, IL 60402

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    6924 Cermak Rd

    Berwyn, IL 60402

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    7044 S. Western Avenue

    Chicago, IL 60636

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    7132 N Harlem Ave

    Chicago, IL 60631

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    7210 Madison St

    Forest Park, IL 60130

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    7215 N Western Ave

    Chicago, IL 60645

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    7311 S Ashland AveSte B

    Chicago, IL 60636

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    7503 W Cermak Rd

    Riverside, IL 60546

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    7918 S. Ashland

    Chicago, IL 60620

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    8325 W North Ave

    Melrose Park, IL 60160

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    840 Summit St. Ste. 1

    Elgin, IL 60120

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    852 S. Madison

    Maywood, IL 60153

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    8600 W 159th St

    Orland Park, IL 60462

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    9105 N. Milwaukee

    Niles, IL 60714

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    914 S. 5th Avenue

    Maywood, IL 60153

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    914-B S. 5th Ave.

    Maywood, IL 60153

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    9276 W Irving Park Rd

    Schiller Park, IL 60176

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    943 N Mclean Blvd

    Elgin, IL 60123

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    1137 Canterbury Rd S

    Shakopee, MN 55379

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    1178 Burnsville Ctr

    Burnsville, MN 55306

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    1228 Robert St S Ste A

    Saint Paul, MN 55118

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    1275 University Ave W

    Saint Paul, MN 55104

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    1297 Shingle Creek Xing

    Brooklyn Center, MN 55430

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    13020 Riverdale Dr NW

    Coon Rapids, MN 55448

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    14250 Buck Hill Rd

    Burnsville, MN 55306

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    1450 University Ave W

    Saint Paul, MN 55104

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    1572 N Frontage Rd

    Hastings, MN 55033

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    1616 White Bear Ave N

    Saint Paul, MN 55106

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    1644 Robert St S

    West Saint Paul, MN 55118

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    2019 E Lake St

    Minneapolis, MN 55407

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    2401 Central Ave NE

    Minneapolis, MN 55418

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    3001 White Bear Ave N

    Saint Paul, MN 55109

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    3800 Silver Lake Rd NE

    Minneapolis, MN 55421

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    409 87th Ln NE

    Blaine, MN 55434

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    4111 Central Ave NE Ste 109

    Columbia Heights, MN 55421

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    426 Rice St

    Saint Paul, MN 55103

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    712 1/2 E Lake St

    Minneapolis, MN 55407

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    715 E 78th St

    Minneapolis, MN 55420

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    722 W 66th St

    Richfield, MN 55423

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    7633 Zane Ave N

    Brooklyn Park, MN 55443

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    7835 150th St W

    Apple Valley, MN 55124

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    7852 Portland Ave S

    Bloomington, MN 55420

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    8000 Lakeland Ave N

    Brooklyn Park, MN 55445

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    808 Rice St

    Saint Paul, MN 55117

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    8101 Old Carriage Ct

    Shakopee, MN 55379

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    8450 University Ave NE

    Fridley, MN 55432

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    850 County Road E E

    Vadnais Heights, MN 55127

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    9165 Cahill Ave

    Inver Grove Heights, MN 55076

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    927 W Broadway Ave

    Minneapolis, MN 55411

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    955 Payne Ave

    Saint Paul, MN 55130

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    Maplewood Mall3001 White Bear Ave N

    Maplewood, MN 55109

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    3809 N Sterling Ave Ste 100

    Peoria, IL 61615

  • THIS LOCATION IS NOT BBB ACCREDITED

    2440 E Washington St Unit 13

    East Peoria, IL 61611

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    539 S Parkway Dr

    Pekin, IL 61554

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    730 Tenney St

    Kewanee, IL 61443

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    659 Knox Square Dr

    Galesburg, IL 61401

  • THIS LOCATION IS NOT BBB ACCREDITED

    1980 Freedom Pkwy

    Washington, IL 61571

  • THIS LOCATION IS NOT BBB ACCREDITED

    3320 Veterans Dr

    Pekin, IL 61554

  • THIS LOCATION IS NOT BBB ACCREDITED

    401 River Road

    East Peoria, IL 61611

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    2071 N Main St

    Canton, IL 61520

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    155 E Courtland St

    Morton, IL 61550

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    8915 North Allen Road

    Peoria, IL 61615

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    2201 N. Young Blvd.

    Chiefland, FL 32626

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    1099 Indian Drive

    Eastman, GA 31023

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    1308 S. Harris Street

    Sandersville, GA 31082

  • THIS LOCATION IS NOT BBB ACCREDITED

    1372 Gray Highway

    Macon, GA 31211

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    1401 Gray Hwy

    Macon, GA 31211

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    1464 Washington Rd

    Thomson, GA 30824

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    1500 North Liberty St.

    Waynesboro, GA 30830

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    1510 Eisenhower Pkwy

    Macon, GA 31206

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    1632 Veterans Boulevard Suite F

    Dublin, GA 31021

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    2205 Harrison Road SE

    Thomson, GA 30824

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    2423 US Highway 80 W

    Dublin, GA 31021

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    2720 Watson Blvd

    Warner Robins, GA 31093

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    5010 Steiner Way

    Grovetown, GA 30813

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    502 Booth Road

    Warner Robins, GA 31088

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    6020 Harrison Rd

    Macon, GA 31206

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    1123 S Beverly St

    Casper, WY 82609

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    115 1/2 E Main St

    Farmington, NM 87401

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    1400 W Main St

    Farmington, NM 87401

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    1800 W Highway 70

    Ruidoso Downs, NM 88346

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    2401 Canal St

    Carlsbad, NM 88220

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    4600 E Main St

    Farmington, NM 87402

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    4601 E Main St

    Farmington, NM 87402

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    604 N 26th St

    Artesia, NM 88210

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    700 6th St N

    Socorro, NM 87801

  • THIS LOCATION IS NOT BBB ACCREDITED

    826 Us Highway 491

    Gallup, NM 87301

  • THIS LOCATION IS NOT BBB ACCREDITED

    604 North 26th Street

    Artesia, NM 88210

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    700 North 6 St

    Socorro, NM 87801

  • THIS LOCATION IS NOT BBB ACCREDITED

    1800 W Highway 70

    Ruidoso Downs, NM 88346

  • THIS LOCATION IS NOT BBB ACCREDITED

    1215 Anthony Dr Ste E

    Anthony, NM 88021

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    1000 E 41st St

    Austin, TX 78751

  • THIS LOCATION IS NOT BBB ACCREDITED

    1030 Norwood Park Blvd

    Austin, TX 78753

  • THIS LOCATION IS NOT BBB ACCREDITED

    10604 Perrin Beitel Rd

    San Antonio, TX 78217

  • THIS LOCATION IS NOT BBB ACCREDITED

    1111 C St

    Floresville, TX 78114

  • THIS LOCATION IS NOT BBB ACCREDITED

    1118 Goliad Rd

    San Antonio, TX 78223

  • THIS LOCATION IS NOT BBB ACCREDITED

    11210 Potranco Rd

    San Antonio, TX 78253

  • THIS LOCATION IS NOT BBB ACCREDITED

    118 E Rice St

    Falfurrias, TX 78355

  • THIS LOCATION IS NOT BBB ACCREDITED

    1200 SE Military Dr

    San Antonio, TX 78214

  • THIS LOCATION IS NOT BBB ACCREDITED

    1242 S General Mcmullen Dr

    San Antonio, TX 78237

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    12625 N I H 35

    Austin, TX 78753

  • THIS LOCATION IS NOT BBB ACCREDITED

    12900 N I 35 SVC Rd SB

    Austin, TX 78753

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    13000 I H 35 N Building 2 Ste 503

    Austin, TX 78753

  • THIS LOCATION IS NOT BBB ACCREDITED

    1309 Callaghan Rd

    San Antonio, TX 78228

  • THIS LOCATION IS NOT BBB ACCREDITED

    13376 Research Blvd Ste 503

    Austin, TX 78750

  • THIS LOCATION IS NOT BBB ACCREDITED

    1430 Austin Hwy

    San Antonio, TX 78209

  • THIS LOCATION IS NOT BBB ACCREDITED

    144 W Old Us Highway 90

    San Antonio, TX 78237

  • THIS LOCATION IS NOT BBB ACCREDITED

    1515 N Loop 1604 E

    San Antonio, TX 78232

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    1603 Vance Jackson Rd

    Castle Hills, TX 78213

  • THIS LOCATION IS NOT BBB ACCREDITED

    1631 Babcock Rd

    San Antonio, TX 78229

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    16503 Nacogdoches Rd

    San Antonio, TX 78247

  • THIS LOCATION IS NOT BBB ACCREDITED

    17460 Ih 35 N Ste 150

    Schertz, TX 78154

  • THIS LOCATION IS NOT BBB ACCREDITED

    1808 SW Loop 410

    San Antonio, TX 78227

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    1827 SW Military Dr

    San Antonio, TX 78221

  • THIS LOCATION IS NOT BBB ACCREDITED

    1858 South WW White Rd

    San Antonio, TX 78220

  • THIS LOCATION IS NOT BBB ACCREDITED

    195 S Hasler Blvd Ste C

    Bastrop, TX 78602

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    1950 S WW White Rd Ste 1

    San Antonio, TX 78222

  • THIS LOCATION IS NOT BBB ACCREDITED

    201 Central Park

    San Antonio, TX 78216

  • THIS LOCATION IS NOT BBB ACCREDITED

    2100 SE Loop 410

    San Antonio, TX 78220

  • THIS LOCATION IS NOT BBB ACCREDITED

    2130 Culebra Rd

    San Antonio, TX 78228

  • THIS LOCATION IS NOT BBB ACCREDITED

    2151 W Oaklawn Rd

    Pleasanton, TX 78064

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    2212 Broadway St

    San Antonio, TX 78215

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    2310 SW Military Dr

    San Antonio, TX 78224

  • THIS LOCATION IS NOT BBB ACCREDITED

    2514 E Southcross Blvd

    San Antonio, TX 78223

  • THIS LOCATION IS NOT BBB ACCREDITED

    2525 W Anderson Ln

    Austin, TX 78757

  • THIS LOCATION IS NOT BBB ACCREDITED

    2828 Goliad Rd

    San Antonio, TX 78223

  • THIS LOCATION IS NOT BBB ACCREDITED

    2830 Thousand Oaks Dr

    San Antonio, TX 78232

  • THIS LOCATION IS NOT BBB ACCREDITED

    3014 S Zarzamora St

    San Antonio, TX 78225

  • THIS LOCATION IS NOT BBB ACCREDITED

    3226 Nogalitos

    San Antonio, TX 78225

  • THIS LOCATION IS NOT BBB ACCREDITED

    3231 West Ave

    Castle Hills, TX 78213

  • THIS LOCATION IS NOT BBB ACCREDITED

    3302 SE Military Dr

    San Antonio, TX 78223

  • THIS LOCATION IS NOT BBB ACCREDITED

    3955 Fredericksburg Rd

    San Antonio, TX 78201

  • THIS LOCATION IS NOT BBB ACCREDITED

    400 Valley Hi Dr

    San Antonio, TX 78227

  • THIS LOCATION IS NOT BBB ACCREDITED

    488 Hwy 71 W

    Bastrop, TX 78602

  • THIS LOCATION IS NOT BBB ACCREDITED

    5025 NW Loop 410

    San Antonio, TX 78229

  • THIS LOCATION IS NOT BBB ACCREDITED

    5141 Fredericksburg Rd

    San Antonio, TX 78229

  • THIS LOCATION IS NOT BBB ACCREDITED

    534 10th St

    Floresville, TX 78114

  • THIS LOCATION IS NOT BBB ACCREDITED

    5423 Charles Windham

    San Antonio, TX 78218

  • THIS LOCATION IS NOT BBB ACCREDITED

    5555 Dezavala Rd

    San Antonio, TX 78249

  • THIS LOCATION IS NOT BBB ACCREDITED

    6009 S Flores St

    San Antonio, TX 78214

  • THIS LOCATION IS NOT BBB ACCREDITED

    601 N New Braunfels Ave Ste 101

    San Antonio, TX 78202

  • THIS LOCATION IS NOT BBB ACCREDITED

    6301 NW Loop 410

    San Antonio, TX 78238

  • THIS LOCATION IS NOT BBB ACCREDITED

    6342 NW Loop 410

    San Antonio, TX 78238

  • THIS LOCATION IS NOT BBB ACCREDITED

    6615 FM 78 Ste 103

    San Antonio, TX 78244

  • THIS LOCATION IS NOT BBB ACCREDITED

    6703 Leslie Rd

    San Antonio, TX 78254

  • THIS LOCATION IS NOT BBB ACCREDITED

    6754 Ingram Rd

    San Antonio, TX 78238

  • THIS LOCATION IS NOT BBB ACCREDITED

    688 SW Military Dr

    San Antonio, TX 78221

  • THIS LOCATION IS NOT BBB ACCREDITED

    7007 Bandera Rd Ste 2

    San Antonio, TX 78238

  • THIS LOCATION IS NOT BBB ACCREDITED

    7112 Ed Bluestein Blvd Ste 173

    Austin, TX 78723

  • THIS LOCATION IS NOT BBB ACCREDITED

    735 SW Military Dr

    San Antonio, TX 78221

  • THIS LOCATION IS NOT BBB ACCREDITED

    8030 Bandera Rd

    San Antonio, TX 78250

  • THIS LOCATION IS NOT BBB ACCREDITED

    8201 N FM 620

    Austin, TX 78726

  • THIS LOCATION IS NOT BBB ACCREDITED

    8219 Marbach Rd

    San Antonio, TX 78227

  • THIS LOCATION IS NOT BBB ACCREDITED

    8315 FM 78

    Converse, TX 78109

  • THIS LOCATION IS NOT BBB ACCREDITED

    8500 Jones Maltsberger Rd

    San Antonio, TX 78216

  • THIS LOCATION IS NOT BBB ACCREDITED

    853 Bandera Rd

    San Antonio, TX 78228

  • THIS LOCATION IS NOT BBB ACCREDITED

    8923 W Military Dr

    San Antonio, TX 78245

  • THIS LOCATION IS NOT BBB ACCREDITED

    9055 Marbach Rd Ste 111

    San Antonio, TX 78245

  • THIS LOCATION IS NOT BBB ACCREDITED

    9515 N Lamar Blvd Ste 182

    Austin, TX 78753

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    US Hwy 281 S/ Rte 2 Box 200

    Falfurrias, TX 78355

  • THIS LOCATION IS NOT BBB ACCREDITED

    600 Highway 77

    Robstown, TX 78380

  • THIS LOCATION IS NOT BBB ACCREDITED

    1408 Sam Houston Ave (undeliverable)

    Huntsville, TX 77340

  • THIS LOCATION IS NOT BBB ACCREDITED

    141 I-45 South

    Huntsville, TX 77340

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    1610 Interstate 45 South (undeliverable)

    Huntsville, TX 77340

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    1620 W. Church St

    Livingston, TX 77351

  • THIS LOCATION IS NOT BBB ACCREDITED

    621 S Market St

    Brenham, TX 77833

  • THIS LOCATION IS NOT BBB ACCREDITED

    203 Highway 290 W

    Brenham, TX 77833

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    1074 S Ironton St Unit G

    Aurora, CO 80012

  • THIS LOCATION IS NOT BBB ACCREDITED

    10900 E Briarwood Ave

    Centennial, CO 80111

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    11101 S Parker Rd.

    Parker, CO 80138

  • THIS LOCATION IS NOT BBB ACCREDITED

    1250 S Buckley Rd Unit K

    Aurora, CO 80017

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    13112 E Mississippi Ave

    Aurora, CO 80012

  • THIS LOCATION IS NOT BBB ACCREDITED

    14000 E Exposition Ave

    Aurora, CO 80012

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    14200 E Alameda Ave

    Aurora, CO 80012

  • THIS LOCATION IS NOT BBB ACCREDITED

    15270 E 6th Ave Unit 9

    Aurora, CO 80011

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    16833 E Iliff Ave

    Aurora, CO 80013

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    16981 E Quincy Ave Unit D4

    Aurora, CO 80015

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    2053 S Federal Blvd

    Denver, CO 80219

  • THIS LOCATION IS NOT BBB ACCREDITED

    2295 S Chambers Rd Ste H

    Aurora, CO 80014

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    3100 S Sheridan Blvd Unit 1E

    Denver, CO 80227

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    3301 N Tower Rd

    Aurora (DIA), CO 80011

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    3625 W Bowles Ave Unit 15

    Littleton, CO 80123

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    3943 E 120th Ave Ste B

    Thornton, CO 80233

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    5650 S Chambers Rd

    Aurora, CO 80015

  • THIS LOCATION IS NOT BBB ACCREDITED

    60 W Bromley Ln

    Brighton, CO 80601

  • THIS LOCATION IS NOT BBB ACCREDITED

    601 Englewood Pkwy

    Englewood, CO 80110

  • THIS LOCATION IS NOT BBB ACCREDITED

    6101 S Aurora Pkwy

    Aurora, CO 80016

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    6401 E Colfax Ave

    Denver, CO 80220

  • THIS LOCATION IS NOT BBB ACCREDITED

    6675 Business Center Dr

    Highlands Ranch, CO 80126

  • THIS LOCATION IS NOT BBB ACCREDITED

    7700 W Quincy Ave

    Littleton, CO 80123

  • THIS LOCATION IS NOT BBB ACCREDITED

    8 N Main St

    Brighton, CO 80601

  • THIS LOCATION IS NOT BBB ACCREDITED

    865 Englewood Pkwy.

    Englewood, CO 80110

  • THIS LOCATION IS NOT BBB ACCREDITED

    9400 E Hampden Ave

    Denver, CO 80231

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    9660 E Alameda Ave Ste 107

    Denver, CO 80247

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    9801 E Colfax

    Aurora, CO 80010

  • THIS LOCATION IS NOT BBB ACCREDITED

    2104-A West Washington Street

    Stephenville, TX 76401

  • THIS LOCATION IS NOT BBB ACCREDITED

    10001 Woodlands Parkway

    Spring, TX 77382

  • THIS LOCATION IS NOT BBB ACCREDITED

    102 South Pete Diaz Jr

    Rio Grande City, TX 78582

  • THIS LOCATION IS NOT BBB ACCREDITED

    1025 N Texas Blvd Ste 13

    Weslaco, TX 78596

  • THIS LOCATION IS NOT BBB ACCREDITED

    1025 Sawdust Road

    Spring, TX 77380

  • THIS LOCATION IS NOT BBB ACCREDITED

    104 South Main Street

    La Feria, TX 78559

  • THIS LOCATION IS NOT BBB ACCREDITED

    105 Kennings Rd. #4

    Crosby, TX 77532

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    10734 FM 1960 Rd West

    Houston, TX 77070

  • THIS LOCATION IS NOT BBB ACCREDITED

    1100 West Expressway 83

    Sullivan City, TX 78595

  • THIS LOCATION IS NOT BBB ACCREDITED

    1107 Holman Street

    Houston, TX 77004

  • THIS LOCATION IS NOT BBB ACCREDITED

    1107 South Shaver Street

    Pasadena, TX 77506

  • THIS LOCATION IS NOT BBB ACCREDITED

    1126 W US Highway 77

    San Benito, TX 78586

  • THIS LOCATION IS NOT BBB ACCREDITED

    1152 E Madison St

    Brownsville, TX 78520

  • THIS LOCATION IS NOT BBB ACCREDITED

    11711 Eastex Freeway

    Houston, TX 77039

  • THIS LOCATION IS NOT BBB ACCREDITED

    1200 E Jackson Ave

    McAllen, TX 78503

  • THIS LOCATION IS NOT BBB ACCREDITED

    12300 N Freeway Ste 170

    Houston, TX 77060

  • THIS LOCATION IS NOT BBB ACCREDITED

    12353 FM 1960 West

    Houston, TX 77065

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    12474 Highway 6

    Santa Fe, TX 77510

  • THIS LOCATION IS NOT BBB ACCREDITED

    125 West Expressway 83

    La Joya, TX 78560

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    1300 N Conway Ave

    Mission, TX 78572

  • THIS LOCATION IS NOT BBB ACCREDITED

    1310 N Texas Ave

    Weslaco, TX 78596

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    13750 East Freeway

    Houston, TX 77015

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    1401 State Hwy 100

    Port Isabel, TX 78578

  • THIS LOCATION IS NOT BBB ACCREDITED

    14091 FM 490

    Raymondville, TX 78580

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    1421 West Frontage Road

    Alamo, TX 78516

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    14215 FM 2100 Rd

    Crosby, TX 77532

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    1433 North 77 Sunshine Strip

    Harlingen, TX 78550

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    150 W El Dorado Blvd

    Friendswood, TX 77546

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    15158 Hwy 3

    Webster, TX 77598

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    152D FM 1960 Rd #1

    Houston, TX 77073

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    155 Louetta Crossing

    Spring, TX 77373

  • THIS LOCATION IS NOT BBB ACCREDITED

    15608 FM 529 Rd

    Houston, TX 77095

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    15955 FM 529

    Houston, TX 77095

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    1644 Central Blvd #B

    Brownsville, TX 78520

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    1701 West FM 646

    League City, TX 77573

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    1705 Expressway 83

    Penitas, TX 78576

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    1724 W University Dr

    Edinburg, TX 78539

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    1801 W Lincoln Ave

    Harlingen, TX 78552

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    1806 N Raul Longoria St Ste 1

    San Juan, TX 78589

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    20 East Crosstimbers Ste B

    Houston, TX 77022

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    2000 Bayport Blvd Unit 230-B

    Seabrook, TX 77586

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    20875 FM 1485 Space B

    New Caney, TX 77357

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    2105B North 10th Street

    McAllen, TX 78501

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    215 East Mile 3 Road

    Palmhurst, TX 78573

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    218 North Bender Avenue

    Humble, TX 77338

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    2207 N Raul Longoria Rd Ste E & F

    San Juan, TX 78589

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    229 East Hidalgo Avenue

    Raymondville, TX 78580

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    23221 Aldine Westfield Rd Ste 300

    Spring, TX 77373

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    233 West Ocean Blvd

    Los Fresnos, TX 78566

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    24 E Grant St

    Roma, TX 78584

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    2400A Garth Road

    Baytown , TX 77520

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    2410 E Expressway 83

    Mission, TX 78572

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    24551 Loop 494, Ste 107

    Kingwood, TX 77339

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    2512 W Pecan Blvd

    McAllen, TX 78501

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    255 FM 518

    Kemah, TX 77565

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    26270 Northwest Freeway

    Cypress, TX 77429

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    2701 Southmost Road

    Brownsville, TX 78521

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    2705-R 61st St

    Galveston, TX 77551

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    2721 Boca Chica Blvd

    Brownsville, TX 78521

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    2800 Nolana Avenue

    McAllen, TX 78504

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    2901 North 23rd St

    McAllen, TX 78501

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    302 North Main Street Ste B

    Highlands, TX 77562

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    3040 College Park Drive

    Conroe, TX 77384

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    319 N Cage Blvd Ste 3

    Pharr, TX 78577

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    3220 Southmost Road

    Brownsville, TX 78526

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    326 Southmore

    Pasadena, TX 77506

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    3307 West 5 Mile Line

    Alton, TX 78574

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    347 N Texas Avenue

    Mercedes, TX 78570

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    3500 W Alton Gloor Blvd

    Brownsville, TX 78520

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    3510 Palmer Hwy

    Texas City, TX 77590

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    360 North 77 Sunshine Strip

    Harlingen, TX 78550

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    3809 Atascocita Road

    Humble, TX 77396

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    389A Greens Road

    Houston, TX 77060

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    397 Sawdust Rd

    Spring, TX 77380

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    400 South Bypass 5

    Alvin, TX 77511

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    401 N Texas Blvd

    Weslaco, TX 78596

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    402 S Texas St

    Mercedes, TX 78570

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    407 N Smith Ave

    Hebbronville, TX 78361

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    4101 S McColl Road

    Edinburg, TX 78539

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    4412 North Freeway

    Houston, TX 77022

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    4465 Paredes Line Road

    Brownsville, TX 78526

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    4534 E Hwy 83

    Rio Grande City, TX 78582

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    4900 Garth Rd.

    Baytown, TX 77520

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    5168 Aldine Mail Route Rd

    Houston, TX 77039

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    518 East Cano St Ste A & B

    Edinburg, TX 78539

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    520 West Tyler Avenue

    Harlingen, TX 78550

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    5200 Fairmont Pkwy

    Pasadena, TX 77505

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    5225 Garth Road

    Baytown, TX 77520

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    525A N 23rd St

    McAllen, TX 78501

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    530 North Alamo Rd, Ste B

    Alamo, TX 78516

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    5655 East Sam Houston Pkwy N

    Houston, TX 77015

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    5721 North FM 1015

    Weslaco, TX 78596

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    6410 I45

    La Marque, TX 77568

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    6829 Spencer Hwy

    Pasadena, TX 77505

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    701 N Conway Ave Ste B

    Mission, TX 78572

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    701 N International Blvd

    Hidalgo, TX 78557

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    721 South Bicentennial Blvd

    McAllen, TX 78501

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    7408 S Cage Blvd

    Pharr, TX 78577

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    7480 Padre Island Hwy

    Brownsville, TX 78521

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    7660 Bellfort

    Houston, TX 77061

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    801 N 13th Street Ste 9

    Harlingen, TX 78550

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    801 N Broadway Ste A & B

    Elsa, TX 78543

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    802 S Cage Blvd

    Pharr, TX 78577

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    811 S Closner Blvd

    Edinburg, TX 78539

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    812 W Ocean Blvd

    Los Fresnos, TX 78566

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    813 North 77 Sunshine Strip

    Harlingen, TX 78550

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    816 Uvalde

    Houston, TX 77015

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    9025 Spencer Hwy

    La Porte, TX 77571

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    921 South Closner Blvd Ste C & E

    Edinburg, TX 78539

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    9225 Jensen Drive

    Houston, TX 77093

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    9235 N Sam Houston Pkwy E

    Humble, TX 77396

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    928B Tidwell Road

    Houston, TX 77022

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    9300 Emmet F Lowry Expy Ste 16

    Texas City, TX 77591

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    9451 FM 1960 Bypass Rd W

    Humble, TX 77338

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    9598 Rowlett Road

    Houston, TX 77075

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    1316 Odeon Street

    New Orleans, LA 70114

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    2025 St Claude Avenue

    New Orleans, LA 70116

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    5730 Red Maple Drive

    New Orleans, LA 70129

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    819 W. Esplanade Ave#C

    Kenner, LA 70065

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    1200 Business 190Suite 19

    Covington, LA 70433

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    4884 Highway 1

    Raceland, LA 70394

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    3535 Severn Avenue

    Metairie , LA 70001

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    2100 St Bernard Ave

    New Orleans , LA 70119

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    7847 E 71st

    Bixby, OK 74008

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    10668 East 31st Street

    Tulsa, OK 74146

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    1038 East Taft

    Sapulpa, OK 74066

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    7030 S Lewis Ave Ste D

    Tulsa, OK 74136

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    7030-D S Lewis Ave

    Tulsa, OK 74136

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    2117 Chandler Rd.

    Muskogee, OK 74403

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    1140 S. Lynn Riggs

    Claremore, OK 74017

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    McAlester, OK 74501

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    423 S George Nigh Expwy

    McAlester, OK 74501

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    1500 S. Lynn Riggs Blvd

    Claremore, OK 74017

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    18E 2nd St

    Sand Springs, OK 74063

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    12101 E 96th St N

    Owasso, OK 74055

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    3100 E Main St

    Cushing, OK 74023

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    3943 Grand Avenue

    Chino, CA 91710

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    2195 Shaw Ave Ste D

    Clovis, CA 93611

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    54 E Shaw Ave

    Fresno, CA 93710

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    2195 Shaw Ave Ste D

    Clovis, CA 93611

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    901 Chester Ave

    Bakersfield, CA 93301

  • THIS LOCATION IS NOT BBB ACCREDITED

    3011 W Ashlan Ave

    Fresno, CA 93722

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    3811 Ming Ave

    Bakersfield, CA 93309

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    612 Yosemite Ave, Ste 106

    Madera, CA 93638

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    54 E Shaw Ave

    Fresno, CA 93710

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    386 W. Ashlan Ave

    Clovis, CA 93612

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    6457 N Blackstone AveShaw Ave

    Fresno, CA 93710

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    1520 N Eastern Ave

    Las Vegas, NV 89101

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    1631 W Craig Rd Ste 13

    N Las Vegas, NV 89032

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    170 N Boulder Hwy

    Henderson, NV 89015

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    1807 W Craig Rd

    North Las Vegas, NV 89032

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    1920 E Serene Ave Ste 500-1

    Las Vegas, NV 89123

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    201 N Nellis Blvd

    Las Vegas, NV 89110

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    2140 Las Vegas Blvd N

    North Las Vegas, NV 89030

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    2310 E Serene Ave

    Las Vegas, NV 89123

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    300 E Lake Mead Pkwy

    Henderson, NV 89015

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    3041 N Rainbow Blvd

    Las Vegas, NV 89108

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    3075 E Tropicana Ave

    Las Vegas, NV 89121

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    3160 E Desert Inn Rd Ste 1

    Las Vegas, NV 89121

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    320 N Nellis Blvd Ste 4

    Las Vegas, NV 89110

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    3227 Civic Center Dr

    North Las Vegas, NV 89030

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    3250 Las Vegas Blvd N

    Las Vegas, NV 89115

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    3285 Simmons St

    North Las Vegas, NV 89032

  • THIS LOCATION IS NOT BBB ACCREDITED

    3625 S Rainbow Blvd

    Las Vegas, NV 89103

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    3626 Las Vegas Blvd N

    Las Vegas, NV 89115

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    3950 W Lake Mead Blvd

    North Las Vegas, NV 89032

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    4020 S Maryland Pkwy Ste B2

    Las Vegas, NV 89119

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    4350 N Nellis Blvd

    Las Vegas, NV 89115

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    4365 E Lake Mead Blvd

    Las Vegas, NV 89115

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    4505 W Charleston Blvd

    Las Vegas, NV 89102

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    4770 W Ann Rd Ste 2

    North Las Vegas, NV 89031

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    5060 Boulder Hwy Ste 110

    Las Vegas, NV 89122

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    5130 S Fort Apache Rd Ste 218

    Las Vegas, NV 89148

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    5198 Boulder Hwy

    Las Vegas, NV 89122

  • THIS LOCATION IS NOT BBB ACCREDITED

    5200 S Fort Apache Rd

    Las Vegas, NV 89148

  • THIS LOCATION IS NOT BBB ACCREDITED

    540 Marks St

    Henderson, NV 89014

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    5450 W Charleston Blvd

    Las Vegas, NV 89146

  • THIS LOCATION IS NOT BBB ACCREDITED

    6005 S Eastern Ave

    Las Vegas, NV 89119

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    6122 W Lake Mead Blvd

    Las Vegas, NV 89108

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    6150 W Tropicana Ave

    Las Vegas, NV 89103

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    644 E Horizon Dr

    Henderson, NV 89015

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    6464 N Decatur Blvd

    Las Vegas, NV 89131

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    7200 Arroyo Cross Pkwy

    Las Vegas, NV 89113

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    7445 S Eastern Ave

    Las Vegas, NV 89123

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    8060 W Tropical Pkwy

    Las Vegas, NV 89149

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    833 S Rainbow Blvd

    Las Vegas, NV 89145

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    8440 Farm Rd Ste 120

    Las Vegas, NV 89131

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    860 E Twain Ave Ste 123

    Las Vegas, NV 89169

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    865 N Lamb Blvd Ste 13 & 14

    Las Vegas, NV 89110

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    901 S Rancho Dr Ste 13 & 14

    Las Vegas, NV 89106

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    923 E Ogden Ave

    Las Vegas, NV 89101

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    9000 Northgate Mall

    San Rafael, CA 94903

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    1055 Stead Blvd STE 7

    Reno, NV 89506

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    1215 Baring Blvd

    Sparks, NV 89434

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    155 Damonte Ranch Pkwy

    Reno, NV 89521

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    1550 Newlands Dr E

    Fernley, NV 89408

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    1570 Sullivan Ln

    Sparks, NV 89431

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    1978 E William St

    Carson City, NV 89701

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    2333 Reno Hwy

    Fallon, NV 89406

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    2399 Wingfield Hills Rd

    Sparks, NV 89436

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    2425 E 2nd St

    Reno, NV 89502

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    3200 Market St

    Carson City, NV 89706

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    3331 US Highway 50 E Ste 5

    Carson City, NV 89701

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    35 Whitaker Ln

    Fallon, NV 89406

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    3770 US Highway 395 S

    Carson City, NV 89705

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    407 Keystone Ave

    Reno, NV 89503

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    4855 Kietzke Ln

    Reno, NV 89509

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    5065 Pyramid Lake Rd

    Sparks, NV 89436

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    5260 W 7th St

    Reno, NV 89523

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    5400 Meadowood Mall Cir

    Reno, NV 89502

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    5442 Sun Valley Dr STE B

    Sparks, NV 89431

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    653 E Moana Ln

    Reno, NV 89502

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    673 N McCarran Blvd

    Sparks, NV 89431

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    705 E Main St

    Fernley, NV 89408

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    75 W Plumb LN

    Reno, NV 89509

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    909 S Wells Ave

    Reno, NV 89502

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    1160 S Main St

    Manteca, CA 95337

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    1205 S Main St

    Manteca, CA 95337

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    1565 Geer Rd

    Turlock, CA 95380

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    1670 Mitchell Rd

    Ceres, CA 95307

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    1700 McHenry Ave Ste 2C

    Modesto, CA 95350

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    2111 Fulkerth Rd

    Turlock, CA 95380

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    2225 Plaza Pkwy Ste C5

    Modesto, CA 95350

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    3010 W Grant Line Rd

    Tracy, CA 95304

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    7941 Beach Blvd Ste C

    Buena Park, CA 90620

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    975 South Beach Blvd.

    Anaheim, CA 92804

  • THIS LOCATION IS NOT BBB ACCREDITED

    13957 Harbor Blvd.

    Garden Grove, CA 92843

  • THIS LOCATION IS NOT BBB ACCREDITED

    8308 On the Mall

    Buena Park, CA 90620

  • THIS LOCATION IS NOT BBB ACCREDITED

    26502 Towne Centre Dr

    Foothill Ranch, CA 92610

  • THIS LOCATION IS NOT BBB ACCREDITED

    13331 Beach Blvd

    Westminster, CA 92683

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    1340 South Beach Blvd.

    La Habra, CA 90631

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    141 East Compton Blvd.

    Compton, CA 90220

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    20767 Avalon Blvd.

    Carson, CA 90746

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    151 E 5th St 2nd Fl

    Long Beach, CA 90802

  • THIS LOCATION IS NOT BBB ACCREDITED

    2006 Long Beach Blvd., Suite A

    Long Beach, CA 90806

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    15016 Pioneer Blvd

    Norwalk, CA 90650

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    441 E Carson St Ste I

    Carson, CA 90745

  • THIS LOCATION IS NOT BBB ACCREDITED

    6636-6638 Cherry Avenue

    Long Beach, CA 90805

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    124 South Lake Avenue

    Pasadena, CA 91101

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    3631 Crenshaw Blvd., Suite 111

    Los Angeles, CA 90016

  • THIS LOCATION IS NOT BBB ACCREDITED

    1548 West Redondo Beach Blvd.

    Gardena, CA 90247

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    7113 1/2 West Sunset Blvd.

    Los Angeles, CA 90046

  • THIS LOCATION IS NOT BBB ACCREDITED

    739 W Rosecrans Ave

    Compton, CA 90222

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    4340 Redondo Beach Blvd.

    Torrance, CA 90504

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    11128 Long Beach Blvd.

    Lynwood, CA 90262

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    12701 Towne Center Dr

    Cerritos, CA 90703

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    14501 Lakewood Blvd.

    Paramount, CA 90723

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    80 Rio Rancho Rd

    Pomona, CA 91766

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    1275 N Azusa Ave

    Covina, CA 91722

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    8500 Washington Blvd.

    Pico Rivera, CA 90660

  • THIS LOCATION IS NOT BBB ACCREDITED

    4101 Crenshaw Blvd.

    Los Angeles, CA 90008

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    7250 Carson Blvd.

    Long Beach, CA 90808

  • THIS LOCATION IS NOT BBB ACCREDITED

    19503 Normandie Avenue

    Torrance, CA 90501

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    11729 Imperial Highway

    Norwalk, CA 90650

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    766 East Colorado Blvd. Suite 102

    Pasadena, CA 91101

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    100 W White Park Dr

    Nogales, AZ 85621

  • THIS LOCATION IS NOT BBB ACCREDITED

    1048 E Fry Blvd Ste I

    Sierra Vista, AZ 85635

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    1060 Yavapai Drive, Suite 10

    Rio Rico, AZ 85648

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    1071 N. Grand Ave, Ste 124

    Nogales, AZ 85621

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    1229 W Saint Marys Rd

    Tucson, AZ 85745

  • THIS LOCATION IS NOT BBB ACCREDITED

    1283 W Frontage Rd

    Rio Rico, AZ 85648

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    1329 N Grand Ave Ste A

    Nogales, AZ 85621

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    1650 W Valencia Rd

    Tucson, AZ 85746

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    Everett, WA 98204

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    Oak Harbor, WA 98277

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    Tacoma, WA 98404

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    Lakewood, WA 98498

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    Seattle, WA 98133

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    Federal Way, WA 98003

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    Eagle River, AK 99577

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    Federal Way, WA 98003

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    Arlington, WA 98223

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    Seattle, WA 98134

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    Lakewood, WA 98498

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    Tulalip, WA 98271

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    Seattle, WA 98126

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    Buena Park, CA 90620

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    Anaheim, CA 92804

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    Foothill Ranch, CA 92610

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    Westminster, CA 92683

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    1340 South Beach Blvd.

    La Habra, CA 90631

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Complaint Detail(s)

8/27/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: On 2/20/14 I went in to a Jackson Hewitt Office for the first time. While preparing my taxes, the young lady told me I could not claim my 25 year old daughter because new laws prohibits a dependent after 24 years of age. She called a colleague to confirm. I was told my daughter would have to file taxes herself and claim her own school expenses even though I explained that my daughter was not employed. While my mom prepare her taxes with a CPA she explained my situation and was told that I could in fact claim my daughter since she was a full time student and completely dependent on me. He offered to amend my return but I thanked him and told him I paid $400(the most I have ever paid) to have my taxes prepared and I would take my problems up with Jackson Hewitt. I contacted Jackson Hewitt and explained my situation and asked for the corporate office. I was referred to a neighboring office with impeccable customer service. I was told they would be able to assist me. On 4/7/14 I met with the gentlemen and explained my problem. He was shocked at my story and even more when he saw my paperwork. It seems he found several problems with my return, including where a 1040 was reported as self employment income. He amended my return and apologized for the service I received at the other location. I have been contacted by the IRS three times since this ordeal began. I am being investigated by the IRS. I have sent in an explanation and copies of the 1040 trying to clear up the problem. I received another IRS notice on 8/19/14 telling me they need another 45 days to investigate further. Product_Or_Service: Tax Preparation

Desired Settlement: DesiredSettlementID: Refund I believe Jackson Hewitt owes me a complete refund due to their negligent supervision of an office (the young lady was alone) and inadequate training of their employees. Due to the incompetence of this employee, not only am I still waiting on my return but I am also being investigated by the IRS.

Business Response:

Please see the attached response to this complaint.

Consumer Response: [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

Better Business Bureau:

While I am not happy that Jackson Hewitt does not take some responsibility for this situation, I will accept their response to complaint ID *********  Allowing this independently owned business to use their name is misleading.  I would never have used their services if I knew this ahead of time.  I will open a new complaint for *** *** ********* ****


Regards,

**** ******** ********

BBB's Final Determination: Consumer accepted resolution offered by the business.

8/26/2014 Problems with Product/Service
8/14/2014 Problems with Product/Service
7/7/2014 Problems with Product/Service
6/2/2014 Delivery Issues
5/4/2014 Billing/Collection Issues
5/4/2014 Problems with Product/Service
4/17/2014 Problems with Product/Service
4/15/2014 Problems with Product/Service
4/3/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: I had my taxes prepared at the Keeaumoku location for the third year in a row, they already have a template from the previous year, only the figures have changed and I am very organized. It took 10 minutes. They charged me $365 which is ridiculous, no discount for being a previous, client,and a senior and $135 more than the previous year. They also lost my original 1099. I spoke to ****** *******, who is very condescending, and the Area Manager. Her numbers are: ************ ************ On March 4, 2014 she offered free tax prep for next year, which I do not want, I want a refund. And guess what it is now March 19, 2014 and I have received nothing. These are not CPA's and my return was very easy!!!!!!!!!!!

Desired Settlement: I would love a total refund, but will settle for $135.

Business Response: We have received this complaint and will review with our Area Manager in the Honolulu market.
We do note, all fees are calculated by our system, based on the complexity of the return.

JACKSON HEWITT TAX SERVICE 

Consumer Response: [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me.

Regards,

**** *******


P.S. They have offered a refund of $135.00, which will take 7-10 days to process.  I will contact you again once I have received it.  Thank you for your help in this matter.

















BBB's Final Determination: Consumer accepted resolution offered by the business.

4/2/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: On 3/26/2012 I had Jackson Hewitt prepare my taxes an was charged $297.00 . My taxes were prepared so incorrectly that i got red flagged by the I.R.S. for multiple reasons. I after complaining to tax preparer was sent to another tax preparer with Jackson Hewitt at the south cobb dr. location and assured my taxes would be redone for no extra charge. My taxes were redone and at this point the preparer or accountant of course told me that because I.R.S. was undecided on issue of claim on providing for my girlfriends daughter that it would be best to only keep $1740.00 out of the $2654.00 refund because of first accountants errors i would owe $914.00 back to I.R.S. so i sent the $914 back to I.R.S. as instructed an was assured that much was at least owed to me an was separate issue from another $3080 that had not been sent yet cause still undecided . I was informed once again by the I.R.S. that taxes were done incorrectly and i have owed I.R.S. $757.65 that i still cannot afford to pay them . It is frustrating an scary owing the I.R.S. and i realize its unlikely that Jackson Hewitt will pay what i owe to I.R.S. for all their mistakes but i am asking please that at least my money i paid them of $297.00 be refunded back to me . thank you, ****** ******* Product_Or_Service: taxes prepared

Desired Settlement: DesiredSettlementID: Refund a check of $297.00 written back to myself please

Business Response: We will research this matter with our local manager in the Atlanta market.
The manager will be in direct contact with this individual regarding this BBB complaint.

Thanks,
JACKSON HEWITT

Consumer Response: Complaint: *******

I am rejecting this response because: The accountant who called kept repeating they want to help me out but insisted i had to close my case with the better business bureau first. when i replied no she got clearly upset and after asking several times for my money to be refunded back and getting no answer i realized she was choosing to ignore my request. the rest of the conversation she kept insisting on me allowing elizabeth sledge to redo my taxes again which  i dont feel comfortable with trusting them again .



Regards,

****** **** *******





























Business Response: Our records indicate that we sent a response regarding this complaint, directly to the individual on or about 2/21/13.

This will represent our desire to resolve this complaint with this individual.
We are unable to provide specific details - to the BBB, since we have not received a consent form.
However, Jackson Hewitt has offered to provide assistance; but we need to review all details of this matter - including any correspondence.
As of this time, no documents or additional information have been provided to us.

In order to resolve this matter, we would like to have this individual work with the local office.
Or, they may forward any additional documents to my attention at Jackson Hewitt Tax Service, 3 Sylvan Way, Parsippany, NJ 07054.

This will be our final response on this matter, until additional information is received.

JACKSON HEWITT TAX SERVICE 

BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.

3/21/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: On 2/18/2014, my husband and I had our taxes done at Jackson Hewitt inside ***** in Horseheads NY. I had a 1pm appointment. When we arrived about half hour early our tax professional, ***** *****, took us right in. This was at 12:30pm. After about 2 hours of ***** stumbling through the computer screens and having to redo and re-input our information at least 3 times we were finally done. With a refund of around $500. This struck me as odd considering this was my first year receiving social security disability benefits and I had gotten paid in big chunks. I had been worried for months that I was going to owe the IRS a huge amount. When I questioned ***** about it she said it was fine because she just didn't put in my SSD as income. (I brought her the form I received in the mail and showed it to her multiple times to remind her I had it). I get SSD for a reason, I'm sick, and after 2 hours of messing with this and no one in the office to ask, I said fine and signed the papers so I could finally go home. I trusted that as a tax professional she was doing what was legal and right and there was no problem. I went home and I still didn't feel that it was right. I had ** ***** do a free double check of *****'s work. Not only did she not put in my SSD paper, she didn't put in my nor my husbands student loan interest papers. (which again I reminded her of multiple times). Not only should I not have gotten a refund, I do owe the IRS this year. So, I'm out the $146 Jackson Hewitt charged me for their prep, I'm also out the $129 I had to pay ** ***** to fix my return and $22 I had to pay the post office to send 2 amended state returns and an amended federal. I have reached out to Jackson Hewitt. Spoke to ***** the District manager. She had me running all over town to bring paperwork to her at whatever location she was at that day, again, I'm sick! Spoke to ***** the area manager and all they can do for me is refund $114 for there fees and by check which will take 4 weeks min.

Desired Settlement: The only thing that will make this right is to refund the $146 I paid Jackson Hewitt, the $129 I had to pay ** ***** to fix their mistakes and not have it take a minimum of 4 weeks. Because I trusted their "tax professional" I need my money back to pay the IRS and I'm sure they don't want to wait 4 weeks. The Area manager ***** was extremely condescending, unhelpful and just plain unprofessional. I never once heard I'm sorry, I take responsibility. I apologize. Nothing. She had no accountability for her people, brand, or business. I am disgusted by the lack of customer service in this situation.

Business Response: .

Consumer Response: Complaint: *******

I am rejecting this response because: I am waiting for further response



Regards,





























Business Response: We assume that this rejection is in reference to our initial response to this complaint.
We have been in contact with this client - ***** ******.
Since Ms. ****** has consented for us to share information with the BBB, we have attached our response to the client.

We are unable to reimburse fees for services provided by another tax preparation company, as we offered to perform the same service for free.

This represents our final response to this matter.

JACKSON HEWITT TAX SERVICE 

BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable offer to resolve the complaint. However the consumer did not accept the offer.

3/5/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: I to ok my taxes to get done at Jackson Hewitt . The IRS deposit my money into there account on Febuary 6, I call Jackson Hewitt they said it will take 1 to 4 days it is not Febuary 14 I have no tax money back which is over five thousands dollars. I call to the office they do not know where my money is. I call another location to see if they help me , they say the same thing.

Desired Settlement: I want my federal and state tax refund in the bank and I want a refund for what they charged me since, they did not provide me with the proper service

Business Response: We are researching this issue with our local manager in the Baltimore area.

JACKSON HEWITT TAX SERVICE 

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved

3/4/2014 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: For the tax years ended December 31, 2010 and December 31, 2011, I paid Jackson Hewitt Tax Services in Dorchester, MA to provide tax preparation services. The employee, Ms. ***** ******* had placed fraudulent education credits on both of my tax returns. On June 25, 2012, I was notified by the IRS indicating that they have corrected my 2010 tax return reversing the education credits and are seeking repayment in the amount of $2,610.00. Because this error was on my 2010 tax return, I had another tax preparer take a second look on my 2011 tax return at which time I was placed on notice that another education credit that I was not entitled to was placed on my tax returns. As a result of my amendment of my 2011 Tax Return, the IRS is seeking repayment in the amount of $742.06 as of May 13, 2013. At the time of service, I did not provide Ms. ***** ******* with a 1098-T from my financial institution because the financial institutions never provided my with a 1098-T for each year. My education for both years were paid for by means of financial aid grants, therefore I did not incur any out of pocket expenses. On February 22, 2013, I called Customer Service at Jackson Hewitt (************) to initiate a complaint. On March 26, 2013, I walked into the Jackson Hewitt Year-Round location in Malden, MA to speak with the manager. I provided the manager with a letter and supporting documents in support of my claim and she then forwarded those documents to her regional office located in Bronx, NY. On June 12, 2013, I called back into Customer Service at Jackson Hewitt (************) to advise them that I had not received a response in regards to my letter of March 26, 2013. I then received a phone call from the manager at the Year-Round office in Malden, MA who then conversed with the Head Office in Bronx, NY and told me to call them and ask for ****** ********. I called ****** ******** and she instructed me to file all the documents I had in support of my claim and fax them to her at ************. On July 10, 2013, I faxed the documents over to ****** ********. On July 31, 2013, I called the Jackson Hewitt office in Bronx, NY at ************ and asked for ****** ******** and was notified that she was on vacation. I spoke with Mr. ***** ******* who indicated his title to be "Director of Operations" and asked him if they received my fax of July 10, 2013. He searched through his system and was able to find my fax. I told Mr. ******* that I had been waiting for a response in regards to my issue with the IRS and he said that he will personally look at the matter and will need 14 business days to come to a conclusion. On August 13, 2013, I called the Jackson Hewitt office in Bronx NY as I had not heard from Mr. *******. Mr. ******* indicated to me that he is waiting for additional information from the Malden, MA office and will need an additional 14 business days to conclude is investigation. On August 27, 2013, I received a letter from Mr. ***** ******* indicating my misunderstanding in the letter that I received from the IRS, and thanking me for bringing this matter to his attention, as well as referring me to file a complaint with the IRS (Form *****: Tax Preparer Complaint). Mr. ***** ******* has offered no resolution to satisfy this outstanding matter by repaying the IRS for the money they are seeking repayment for as well as all penalties and interest. Mr. ***** ******* is being oblivious to my concerns and has not accepted responsibility of his employee's actions that have severely damaged my relationship with the IRS.

Desired Settlement: I would like Jackson Hewitt to accept responsibility of their employees fraudulent tax practices and to refund all monies from the tax preparation services.

Business Response:

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me.

Regards,

******* ********




















BBB's Final Determination: Consumer accepted resolution offered by the business.

3/4/2014 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: I went to Jackson Hewitt on grant/west Delavan and I left my taxes to be completed because I had to leave for a doctor appointment. The tax rep asked me if I was coming back later on that day 1/28/14 or the next day on 1/29/14. I said later on before close of business and she said fine she would have it ready for review and for me to sign. I returned later on that evening however the other tax rep couldn't find my tax envelope folder no where in that office and she stated for me to leave my phone number and she would call me tomorrow when the rep who did my taxes comes in because she must of took my folder home. So I called the next day to check on the status of my folder and the rep said she has it come in to sign. So I came in signed for my taxes and when I got home to review my taxes thoroughly to see why my refund was so low from what was stated to me in the office and I noticed I was charged $542.90 for my taxes because two different people completed it. Now I have no problem paying the tax preparation however it's extremely higher then last yr and year before. I always paid around $245. Nothing over $400. My taxes have stayed the same since I been with them 1 yr ago.

Desired Settlement: I would like Jackson Hewitt to adjust my tax preparation fee and refund me the difference.

Business Response: We have received this complaint and will be in contact with our local Area Manager for a resolution.

JACKSON HEWITT TAX SERVICE 

Consumer Response: [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me.

Regards,

******** ********




















BBB's Final Determination: Consumer accepted resolution offered by the business.

2/23/2014 Problems with Product/Service
2/9/2014 Problems with Product/Service
2/7/2014 Problems with Product/Service
12/3/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Jackson Hewitt prepared taxes on my personal business and on several trusts within my family. Their work was slow and by the time we sent in our taxes, the trusts had already received late fees. They had promised to pay these if this happened. Fees accumulated on the trusts, and despite dozens of phone calls and unreturned emails, we got no response. Furthermore, the business return was done incorrectly and warranted a letter from the IRS requesting more information. This has not been addressed either.

Desired Settlement: I feel with the amount of headache derived from shoddy workmanship, we should be refunded for the work done on our taxes and Jackson Hewitt should finish the job ASAP, as well as pay any and all fees associated with aforementioned shoddy workmanship.

Business Response: We are working with our local manager to resolve this matter.
Thank you,
JACKSON HEWITT TAX SERVICE

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved

10/24/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: On September 28, 20013, I registered for an online tax course with Jackson-Hewitt. On October 7th, the first day of the class, I tried to begin the modules but my account showed that I wasn't enrolled in any classes. After a series of emails back and forth between me and the instructor, where she kept telling me to try back later, I was told that a ******* would be in touch with me. At 3pm that day, ******* called me. She asked me to log out and log back in, and when I said the site showed still that I was not enrolled in any courses, she told me to give her my username and password. I responded that I would change my password quickly and give that new password to her. At that point, she yelled at me, saying she is both the head of HR and the manager and that she didnt have time to deal with me, as she oversees many people. I said that I use that same passwords for many accounts and was not comfortable giving that to anybody else. She told me that since she was the head of HR, she was going to mark my account with a note about my bad attitude and keep that in mind if I ever apply for a job with Jackson-Hewitt. I responded that I would not be applying for a job with this company, which was met with more yelling about why I had even enrolled in the course. After more yelling and bullying, I asked her to stop yelling and said that I was frustrated because she was telling me how she didnt even have time for me, to which she denied as she yelled some more. I asked for a refund several times, but I was ignored as she continued to yell over me and then she actually hung up on me. She did call me back later, saying "now that we've both had some time to calm down, we can talk." I'd like to point out that I was even toned on the phone the entire time with her, the only person yelling or being rude was *******. I asked for a refund again and was told that she would look into it and get back to me. Neither she, nor any other representative of the company, has gotten back to me about the refund. Attempting to log in again after the last phone call with ******* showed that my account has been disabled. At this point, its only fair and reasonable that I should be refunded for the course that I never had access to. I did contact Jackson Hewitts corporate office with my request for a refund, but was told that they could only submit an incident report to the local office, which would be sent within 7 days and that I might then hear back from that local office. For reference, that number is Incident Report 131007-000061. I called back today and was told by their representative that ***** *******, CCO Area Manager, had left a message for me so the case was closed. Today is now October 16th and no refund has been issued by Jackson-Hewitt.

Desired Settlement: Refund of $79.00

Business Response: This issue has been addressed at our local office in the Binghamton, NY market.
As per the incident report noted in the compliant, this individual has been contacted by our Area Manager via phone message on 10/8.
A refund of the tax school fee has been requested and is being processed.
The individual has also been "un-enrolled" from the class.

We respectfully request that this complaint be closed at this time.

JACKSON HEWITT TAX SERVICE

Consumer Response: I contacted *****e back by attempting 4 more phone calls, leaving a message, and emailing her, none of which I got any response two.  It has been two weeks since I requested a refund both through corporate and by asking Melisa to refund the class, as well as leaving a message for *****e all on the 7th of October.  It has already been two weeks and since then, which is an excessive amount of time to be holding my money.  I'll close the case after I see the refund.  

























BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.

10/18/2013 Problems with Product/Service | Complaint Details Unavailable
7/23/2013 Delivery Issues | Read Complaint Details
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Additional Notes

Complaint: I had my taxes done by Jackson Hewitt in Evanstan WY by a very unprofessional tax professional. When our tax return didn't come in we checked its status and it wasn't even submitted the only thing that was submitted was the form autherizing them to collect their fee from the tax return, than the regional manager told us that they were not correct and offered to correct them, with out the time or confidence in there service I chose to take them to another tax professional and the manager assured me there would be no charge. *** *** in Kemmerer WY did my taxes and checked the copy from Jackson Hewitt and confirmed that they were very incorrect. On July 9 a representative from Jackson Hewitt called and told me we owed them $206.

Desired Settlement: For Jackson Hewitt not to bill me for services I never received.

Business Response: Although we are unable to share specific details with the BBB on a tax return; this issue has been resolved within the Jackson Hewitt Client Care system.
We believe the client is satisfied - and we will reach out to ensure that this is correct.

JACKSON HEWITT TAX SERVICE

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved

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