BBB file opened:
April 23, 2008
Type of Entity
Limited Liability Company (LLC)
Mr. Kevin Mahoney, Owner
Principal: Mr. Kevin Mahoney, Owner
Tapes - Adhesive-Dispensers
Products & Services
FindTape.com, LLC sells the following brand(s):
3M, Berry Plastics, Bostik, Duck Brand, Frog Tape, Intertape Products Group, Jaybird & Mais, Ludlow, MACtac UGlu, Nashua, Nitto Denko / Permacel, Patco, Pocono Coated Products, Polyken, PrimeTac, Reflexite, Scapa, Shurtape, Sigma Plastics Group, Velcro USA, Wooster Products Group
FindTape.com, LLC offers the following product(s):
Adhesive Tape, Tape Dispensers
Method(s) of Payment
Business currently accepts Visa, MasterCard, Discover, and American Express as payment options. You can also choose to pre-pay for an order with a check or money order. They also give you the choice to ship an order
immediately if you choose UPS C.O.D. (UPS adds on an extra charge for this service). Besides the checkout process they also support both PayPal and Google Wallet.
Refund and Exchange Policy
For non special-order products ordered on this site, the company will provide to the purchaser a refund or exchange so long as the merchandise returned is unused, unopened if retail-packed, returned to FindTape.com within 30 days of the date of delivery, and prior to the return an RMA# has been received from FindTape.com (please use the contact form to let company know the details of the return so that an RMA can be issued). Do NOT send back tape without first obtaining an RMA # and the appropriate address to send it back to. The merchandise should be returned freight prepaid (customer's own expense) and the original shipping charge will not be returned unless incorrect merchandise was sent, if the merchandise was sent to the wrong location, or if the merchandise was damaged in transit. If the shipment was damaged in transit, customers must file a report with UPS or USPS in order for FindTape.com to initiate a claim. Any product not returned due to quality issues will have a 15% restocking fee applied since either rolls were cut to width from log rolls and now pre-cut rolls have to be put back into stock instead of having a full log roll available to cut to any width ordered or for pre-cut rolls replenishment stock may have been ordered. In order for a refund to be given on merchandise that you believe is defective or does not live up to the specifications noted on the web site, the used tape (or a majority of the tape) must be returned so that FindTape.com can send it to the manufacturer for testing. The cost of shipping will not be returned if the manufacturer deems the product as within specifications. If an ordered tape is outside of the 30 day return period, but within its stated shelf life, and you believe it is not up to specification, then the manufacturer's warranty will apply. It is the customers responsibility to ensure that the product and color work in their application based upon the information on the web site (this is especially true for large multiple case orders that need to be cut to width; for those orders product can only be returned if the item does not match the specifications noted on the web site).
FindTape.com is an online retailer of adhesive tape products which include gaffers tape, duct and foil tape, electrical tape, double-sided carpet tape, reflective and glow-in-the-dark tape, painters and other masking tapes, packaging tape and more.