BBB Business Review

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BBB Accredited Business since

Able Care Group LLC

Phone: (973) 777-5566 Fax: (973) 777-5514 View Additional Phone Numbers 246 Main Ave, Passaic, NJ 07055 View Additional Email Addresses http://www.able-care.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers Home Access Equipment for the NJ Disabled Community.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Able Care Group LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Able Care Group LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Able Care Group LLC
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: October 20, 2010 Business started: 12/04/1990 in NJ Business started locally: 12/04/1990
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Division of Consumer Affairs
124 Halsey Street, 7th Floor, PO Box 45027, Newark NJ 07102
https://newjersey.mylicense.com/verification/
Phone Number: 973-504-6200
The number is 13VH07837800.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ben Mornan, Managing Partner Mr. Lee Mornan, Managing Partner
Contact Information
Principal: Mr. Ben Mornan, Managing Partner
Principal: Mr. Lee Mornan, Managing Partner
Business Category

Stair Lifts Scooters - Medical Wheel Chair Lifts & Ramps Lifts Lifts/Elevators - In Home

Products & Services

Able Care Group LLC sells the following brand(s): Acorn, Amigo, Bruno, Handicare, Pride Mobility, Prism, Ranger

Able Care Group LLC offers the following product(s): Modular Ramps, Scooters, Stair Lifts, Vertical Platform Lifts

Method(s) of Payment
Cash, Check, Credit Card, Company Credit
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.