BBB Business Review
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Pearson plc. (“Pearson”) is a publicly traded U.K. corporation. Pearson is an international media company with businesses in education, business information and consumer publishing. Markets outside the U.S. include Canada, the UK, Australia, Italy, Spain, South Africa, Hong Kong and the Middle East. The business is a provider of English Language Teaching materials for children and adults, published under the well-known Longman imprint.
From their roots as book publisher, they've grown to provide a range of related services: testing and learning software for students of all ages; data for financial institutions; public information systems for government departments
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Pearson Education include:
- BBB does not have sufficient background information on this business
Factors that raised the rating for Pearson Education include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 39 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||27|
|Total Closed Complaints||39|
Type of Entity
Business ManagementLegal Department
Scholastic Prep Courses, Books & Materials Computers Hardware, Software & Services Web Design