Business ProfileforLongbridge Financial, LLC

My wife and I are trying to pay for an appraisal that was conducted on our property, a fee we need to pay due to the fact we turned down Longbridge's reverse mortgage after giving it much thought. We asked them to bill us and they charged our Credit Card for over $900 and we didn't have that much credit available. So we contacted them again and asked them to reverse the charge (Because we called our ************ and they said give them a chance to make it right). LongBridge will not work with us and said it was the appraisal company that took out the charge. But the charge on the Credit Card listing on the website of our ************ says "LongBridge Financial". You know all along it was difficult for us to truly weigh the reverse mortgage because as we told our loan officer I have cancer and need to go to Mayo. So it just didn't seem to be the right time. But now we can't use our Credit Card to go to Mayo and LongBridge doesn't understand that we have a lot of irons in the fire right now-- and now they have run our card over the limit. We have stated more than three times - we will send them a check. That will help us take care of the billing for the appraisal. They know people get reverse mortgages in the retirement years and we are on a fixed income. Now that they have already taken $250 without warning we are afraid they will take the full $900 if we clear the CC.