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Find a Location

Impac Property Management has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Impac Property Management

      440 Beckerville Rd Manchester, NJ 08759-9503

      BBB Accredited Business
    • Impac Property Management

      600 Meadowlands Pkwy Secaucus, NJ 07094-1633

      BBB Accredited Business

    Business ProfileforImpac Property Management

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/24/2012

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company provides management services to condominiums, Co-ops, Homeowners Associations and commercial properties.

    Business Details

    This is a multi-location business.

    Find a Location

    Impac Property Management has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Impac Property Management

        440 Beckerville Rd Manchester, NJ 08759-9503

        BBB Accredited Business
      • Impac Property Management

        600 Meadowlands Pkwy Secaucus, NJ 07094-1633

        BBB Accredited Business
      Location of This Business
      440 Beckerville Rd, Manchester, NJ 08759-9503
      BBB File Opened:
      7/31/2002
      Years in Business:
      40
      Business Started:
      1/17/1984
      Business Incorporated:
      1/17/1984
      Accredited Since:
      1/24/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • Independent Management of Properties and Communities Inc
      • Impac Management
      Business Management
      • Mr. Albert Smith J. Jr., President
      • Ms. Accella Smith, Vice President
      Contact Information

      Principal

      • Mr. Albert Smith J. Jr., President

      Customer Contact

      • Mr. Albert Smith J. Jr., President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/08/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      My townhouse and two others on the same line were affected by raccoons coming in through the siding to the attic in January 2020. This caused damage to my townhouse attic and ceiling along with two other townhouses next to mine. We formally filed to get the attic and ceiling sanitized and fixed in May 2020 and an inspector was brought out. The other two townhomes were fixed, but my townhouse was never completed. Every time I contacted the management property company, I was told it was too hot to complete the work and it would be done in the cooler months and then I was told it was too cold and it would be done in the warmer months. I have continuously reached out to the company to find a resolution and was told it would be done in due time. However, the new property manager ************************* has now told me it is my responsibility and has ceased all communications even though the previous manager had promised to fix my property. The previous manager ****** even sent an inspector again last year who reiterated that the attic and ceiling needed to be cleaned and repaired.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Serving New Jersey

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