BBB Business Review

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BBB Accredited Business since

Gold Medal Plumbing Heating Cooling Electric

Phone: (800) 562-2402 View Additional Phone Numbers 11 Cotters Ln, E Brunswick, NJ 08816 http://www.goldmedalservice.com



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Description

Residential Service provider offering the service, repair or replacement of home mechanical systems such as the plumbing, heating, cooling and electrical systems; sewer line cleaning, repairing or replacement. Also bathroom remodeling, waterproofing, and air & water purification.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gold Medal Plumbing Heating Cooling Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Gold Medal Plumbing Heating Cooling Electric include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 46 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

46 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 7
Delivery Issues 1
Guarantee/Warranty Issues 4
Problems with Product/Service 30
Total Closed Complaints 46

Customer Reviews Summary Read customer reviews

28 Customer Reviews on Gold Medal Plumbing Heating Cooling Electric
Customer Experience Total Customer Reviews
Positive Experience 17
Neutral Experience 0
Negative Experience 11
Total Customer Reviews 28

Additional Information

BBB file opened: February 25, 2003 Business started: 02/22/1994 in NJ Business incorporated 02/22/1994 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Division of Consumer Affairs
124 Halsey Street, 7th Floor, PO Box 45027, Newark NJ 07102
https://newjersey.mylicense.com/verification/
Phone Number: 973-504-6200
The number is 13VH02738600.

State Board of Examiners of Master Plumbers
PO Box 45008, Newark NJ 07101
http://www.nj.gov/lps/ca/nonmedical/plumbers.htm
Phone Number: (973) 504-6420
The number is 36BI00973400.

Board of Examiners of Electrical Contractors
PO Box 45006, Newark NJ 07101
http://www.njconsumeraffairs.gov/electric/
Phone Number: 973-504-6410
The number is 34EI01191800.

Board of Examiners of Electrical Contractors
PO Box 45006, Newark NJ 07101
http://www.njconsumeraffairs.gov/electric/
Phone Number: 973-504-6410
The number is 34EB01191800.

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors
PO Box 47031, Newark NJ 07101
http://www.njconsumeraffairs.gov/hvacr
Phone Number: 973-504-6250
The number is 19HC00296100.

Type of Entity

Corporation

Business Management
Mr. Michael Agugliaro, Owner
Contact Information
Principal: Mr. Michael Agugliaro, Owner
Customer Contact: Mr. James J Tarnofsky, Marketing Coordinator
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Electrical Power Systems (Residential & Commercial) - Backup Systems Air Purifying & Cleaning Systems & Equipment Kitchen & Bath - Design & Remodeling Electricians Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Gold Medal Plumbing Heating Cooling Electric sells the following brand(s): American Standard, Kinetico, Lennox, Rheem

Method(s) of Payment
Cash
Money Orders
Cashier's Checks
Personal Checks
Credit Cards
Financing
Refund and Exchange Policy

Alternate Business Names
Gold Medal Service
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.