BBB Logo

Better Business Bureau ®
Start With Trust®
New Jersey

BBB Business Review

This Business is not BBB accredited

InterFACE 1

Find a Location

View Additional Phone Numbers 15 Kennedy Blvd, E Brunswick, NJ 08816 http://www.interfacetalent.com ! InterFACE 1 is Believed to Be Out of Business !

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

234 complaints closed with BBB in last 3 years | 134 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 38
Billing/Collection Issues 11
Delivery Issues 1
Guarantee/Warranty Issues 16
Problems with Product/Service 167
Total Closed Complaints 234

Additional Complaint Information

Complaints allege that parents are approached by "talent scouts" from the business at shopping malls, sporting events, movie theaters, theme parks, etc. The "scouts" tell parents their children can be models/actors and then schedule a "free" screening at the company's office in Edgewater. During the screening/evaluation, complainants claim they are pressured to schedule a date for a photo shoot, sign a contract, and make immediate payment (ranging from $500 to $1500). Complaints report that the contract has a clause that says the contract cannot be cancelled once the photo shoot is scheduled, but this fact is not made clear during the meeting. Some complainants attempt contact the business within hours or days to cancel the contract and request a refund, but are denied by the company. Others who complete the photo shoot are asked for additional fees (ranging from $400 to $1800) for posting photos online, producing composite cards, and/or providing photo negatives. The business responds to BBB complaints by saying they delivered the services for which the customer paid. In some cases, the company offers free online membership to the customer. In other cases, the business eventually provides a refund.

Additional Information

top
BBB file opened: September 22, 2004 Business started: 03/06/2004 Business started locally: 03/06/2004 Business incorporated: 12/01/2003 in NJ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Roman Vintfeld, CEO Mr. Mitchell B. Rubin, Chief Operating Officer
Contact Information
Principal: Mr. Roman Vintfeld, CEO
Business Category

Marketing Consultants Talent Listing Service Talent Representation

Refund and Exchange Policy
Any request for cancellation must be received prior to the Services being rendered, must be in writing and must be postmarked, via certified mail return receipt requested only, within three (3) days of your execution of the signed agreement.  If your request for cancellation complies with these requirements, a refund will be provided within thirty (30) days in the form of a company check.   The cancellation and refund policy is outlined with all customers, is reviewed verbally, in writing and is initialed by the customer that they acknowledge and agree that they understand the cancellation policy.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations

X

On August 18, 2014, BBB called the business and received the following recorded message:

"We regret to report that we are currently undergoing operational issues and have had no choice but to shut down operations while we explore options.
Please email any inquiries to help@interfacetalent.com and we will contact you when we have new information."

As of this date, BBB 34 complaints pending against the business and is waiting for the business’s response.

According to information in BBB files, it appears that this business is no longer in business.