BBB Business Review

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This business is not BBB accredited.

InterFACE 1

Find a Location

View Additional Phone Numbers 15 Kennedy Blvd, E Brunswick, NJ 08816 http://www.interfacetalent.com ! InterFACE 1 is Believed to Be Out of Business !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

316 complaints closed with BBB in last 3 years | 143 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 52
Billing/Collection Issues 18
Delivery Issues 5
Guarantee/Warranty Issues 20
Problems with Product/Service 221
Total Closed Complaints 316

Additional Complaint Information

Complaints allege that parents are approached by "talent scouts" from the business at shopping malls, sporting events, movie theaters, theme parks, etc. The "scouts" tell parents their children can be models/actors and then schedule a "free" screening at the company's office in Edgewater. During the screening/evaluation, complainants claim they are pressured to schedule a date for a photo shoot, sign a contract, and make immediate payment (ranging from $500 to $1500). Complaints report that the contract has a clause that says the contract cannot be cancelled once the photo shoot is scheduled, but this fact is not made clear during the meeting. Some complainants attempt contact the business within hours or days to cancel the contract and request a refund, but are denied by the company. Others who complete the photo shoot are asked for additional fees (ranging from $400 to $1800) for posting photos online, producing composite cards, and/or providing photo negatives. The business responds to BBB complaints by saying they delivered the services for which the customer paid. In some cases, the company offers free online membership to the customer. In other cases, the business eventually provides a refund.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on InterFACE 1
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 22, 2004 Business started: 03/06/2004 Business started locally: 03/06/2004 Business incorporated 12/01/2003 in NJ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Roman Vintfeld, CEO Mr. Mitchell B. Rubin, Chief Operating Officer
Contact Information
Principal: Mr. Roman Vintfeld, CEO
Business Category

Marketing Consultants Talent Listing Service Talent Representation

Refund and Exchange Policy
Any request for cancellation must be received prior to the Services being rendered, must be in writing and must be postmarked, via certified mail return receipt requested only, within three (3) days of your execution of the signed agreement.  If your request for cancellation complies with these requirements, a refund will be provided within thirty (30) days in the form of a company check.   The cancellation and refund policy is outlined with all customers, is reviewed verbally, in writing and is initialed by the customer that they acknowledge and agree that they understand the cancellation policy.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.