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Find a Location

E.P. Henry Corporation has 1 locations, listed below.

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    Business ProfileforE.P. Henry Corporation

    Producers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company manufactures unit concrete products; Hardscaping(TM) products, which are used for residential and commercial paving and wall applications and masonry products such as Cast Veneer Stone and brick.

    Products & Services

    Paving Stones, Garden Walls, Retaining Walls, Permeable Pavers, Cast Veneer Stone, Concrete Masonry Units (CMU's), Architectural CMU's

    Business Details

    Location of This Business
    201 Park Ave PO Box 615, Woodbury, NJ 08096-3523
    BBB File Opened:
    6/14/2005
    Years in Business:
    121
    Business Started:
    1/1/1903
    Business Started Locally:
    1/1/1903
    Business Incorporated:
    6/23/1960
    Type of Entity:
    Corporation
    Business Management
    • Mr. Eric Y Long, Vice President/COO
    Contact Information

    Customer Contact

    • Mr. Eric Y Long, Vice President/COO
    Additional Contact Information

    Fax Numbers

    • (856) 845-0023
      Primary Fax

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We had pavers put down in our yard. They started to crack. EP Henry has come out twice to replace them however refuse to replace them all unless they are cracked. I called again this summer and someone came out to assess back in the end of July beginning of August. I have sent countless emails and called and left messages since August to *********************** and have not heard back. When I call customer service they tell me she is the only one I can speak to. She has not returned any of my messages. I have asked to speak to a supervisor or someone in charge and they say they can not give me a name and that maybe someone will call me back department is being re-arranged. I don't know what to do anymore. I just want to find out the status and what they plan to do with the cracked pavers.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David R

    1 star

    08/30/2022

    If you purchase EP Henry Pavers like I did a few years ago. Youll be sorry you did. Pavers have been chipping since day one and this company wont do anything for you. Take your money elsewhere and go with another popular product. Trust me they dont stand behind their product. The blame and point fingers at the installation company you hired. Total Disgrace

    Local BBB

    BBB Serving New Jersey

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