BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

E.P. Henry Corporation

Phone: (856) 845-6200 Fax: (856) 845-0023 201 Park Ave  PO Box 615, Woodbury, NJ 08096 View Additional Email Addresses http://www.ephenry.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company manufactures unit concrete products; Hardscaping(TM) products, which are used for residential and commercial paving and wall applications and masonry products such as Cast Veneer Stone and brick.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for E.P. Henry Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on E.P. Henry Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 14, 2005 Business started: 01/01/1903 in NJ Business started locally: 01/01/1903 Business incorporated 06/23/1960 in NJ
Type of Entity

Corporation

Business Management
Mr. Eric Y Long, EVP, COO
Contact Information
Customer Contact: Mr. Eric Y Long, EVP, COO
Business Category

Manufacturers & Producers

Products & Services

E.P. Henry Corporation sells the following brand(s): Coventry(r) Line of Paving Stones and Walls, Devonstone(r) Cast Stone Pavers, Duraface(tm) Paving Stones, ECO(tm) Line of Permeable Interlocking Concrete Pavers, Imperial by EP Henry

E.P. Henry Corporation offers the following product(s): Architectural CMU's, Cast Veneer Stone, Concrete Masonry Units (CMU's), Garden Walls, Paving Stones, Permeable Pavers, Retaining Walls

Method(s) of Payment
This business sells through distributors and contractors.  They do not sell direct to the public.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.