BBB Business Review

This Business is not BBB accredited

Magazines USA

Phone: (888) 244-1228 View Additional Phone Numbers PO Box 572, Teaneck, NJ 07666 http://www.magazinesusa.com

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Description

This business sells discounted magazine subscriptions via web, mail, phone, or fax.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Magazines USA include:

  • Failure to respond to 21 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved

Factors that raised the rating for Magazines USA include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

48 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 38
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 48

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Magazines USA
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: January 26, 2007 Business started: 09/22/2006 Business started locally: 09/22/2006 Business incorporated: 09/22/2008 in DE
Business Management
Mrs. Penny Seplowitz, Principal
Contact Information
Principal: Mrs. Penny Seplowitz, Principal
Business Category

Magazines - Dealers

Method(s) of Payment
Credit card, money order, check
Refund and Exchange Policy
All orders are pre-paid to the publishers. Therefore, once an order is placed it cannot be cancelled.
If you wish to cancel or change a subscription that has already been
placed, they will offer a credit in the amount that the order was placed to be used on their website for a future purchase.



They do recognize that special situations may arise. In such an event, please contact them by going to info@magazinesusa.com or calling their toll free number at 1-888-244-1228.



All requests of this nature will be handled on an individual, case-by-case basis
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BBB Complaint Process

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