BBB Business Review

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This business is not BBB accredited.

Magazines USA

Phone: (888) 244-1228 View Additional Phone Numbers PO Box 572, Teaneck, NJ 07666 http://www.magazinesusa.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business sells discounted magazine subscriptions via web, mail, phone, or fax.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Magazines USA include:

  • Failure to respond to 13 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved

Factors that raised the rating for Magazines USA include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

24 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 20
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 24

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Magazines USA
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 26, 2007 Business started: 09/22/2006 Business started locally: 09/22/2006 Business incorporated 09/22/2008 in DE
Business Management
Mrs. Penny Seplowitz, Principal
Contact Information
Principal: Mrs. Penny Seplowitz, Principal
Business Category

Magazines - Dealers

Method(s) of Payment
Credit card, money order, check
Refund and Exchange Policy
All orders are pre-paid to the publishers. Therefore, once an order is placed it cannot be cancelled.
If you wish to cancel or change a subscription that has already been
placed, they will offer a credit in the amount that the order was placed to be used on their website for a future purchase.



They do recognize that special situations may arise. In such an event, please contact them by going to info@magazinesusa.com or calling their toll free number at 1-888-244-1228.



All requests of this nature will be handled on an individual, case-by-case basis
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.