BBB Business Review

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BBB Accredited Business since


Phone: (973) 463-0088 Fax: (973) 463-0094 28 Merry Ln # 31, East Hanover, NJ 07936

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Full service freight forwarding company that accepts deliveries and prepares shipments for domestic inland transport or export. They offer consolidation and packing services to better prepare cargo for shipping. 

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Velox meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Velox include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Velox
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 19, 2012 Business started: 02/01/2005 in NJ Business started locally: 01/01/2005 Business incorporated 02/01/2005 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

US Department of Transportation (DOT)
1200 New Jersey Ave, SE, Washington DC 20590
Phone Number: 202-366-4000
The number is 1581388.

Type of Entity


Contact Information
Principal: Mr. Steve Rayter, President
Business Category

Logistics Air Cargo & Package Express Service Containerized Freight Service Freight Consolidating Freight Forwarding Packing & Crating Service Trucking Transportation Brokers Trucking - Motor Freight Warehousing Services Cargo & Freight Containers Packaging Service

Products & Services

Velox offers the following product(s): Air Freight, Ocean Freight, Trucking, Intermodal, Consolidating, Warehousing

Method(s) of Payment
Within the US: domestic wire transfer, company check issued by an American bank, credit card. 
Outside of the US: international wire transfer. 
Alternate Business Names
Velox International Shipping Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.