BBB Business Review

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This business is not BBB accredited.

Liquidation Exchange

Additional Locations

PO Box 220, Hackensack, NJ 07602 ! Liquidation Exchange is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The BBB has received  several complaints against the company. According to the complaints on file, Liquidation Exchange sends out Certified Letters with Official Prize Directive and Unclaimed Asset Notice. If one reads the offer carefully, one can see that the guaranteed cash prizes are mentioned in the context of a report.  The wording is skillfully arranged that a recipient believes he or she won a prize in the amount of $527,623.     “This is your FINAL NOTICE  to receive payout claim directive report for over $$$$$ in guaranteed cash/prizes.”  So no prize is awarded but a report is to be sent about any prizes that were ever awarded to unknown people or contest to take place in future. “It is now  being held in your name”   - “ it” refers to the report and not to the prize.  

The second paragraph refers to a liquidation asset valued at $550 that will be sent to consumer after a fee is submitted to the company. The liquidation fee is $149.00, shipping and handling is $5.96, USPS Insurance is $8.95. Please notice that the PAYOUT CLAIM DIRECTIVE REPORT is free. It has no value for the particular recipients as it does not pertain to any of their  own winnings.   The BBB has sent the complaints to the company and the company responded that Liquidation Exchange offers to consumers for purchase a limited edition hand numbered and signed Glicee valued at over $550. We also offer a free independent information report with purchase.  We are an independent research and reporting service, providing information on current national sweepstakes and contests that customers can enter, This is not a lottery company and does not offer lottery, contest, or sweepstakes.

The Certified Letter and the wording of FINAL NOTICE constitutes a misrepresentation, according to the Postal Inspector.  
Those consumers who the received the certified letter may contact Mail Fraud Department  of Postal Inspector Criminal Investigations Service Center:  
Address: 222 S. RIVERSIDE PLAZA STE 1250
Chicago, IL 60606

or file a complaint online at:

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Liquidation Exchange
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 07, 2012
Business Category

Liquidators All Other Support Services (NAICS: 561990)

Additional Information

According to the statement received from company, Liquidation Exchange regularly purchases rental mailing lists.  They state further that they inform their consumers to register with their DO NOT MAIL list to provide one more stopgap in receiving unwelcome mail. If customer does receive any more mail from this company, they should return the information with the word "DNM" on envelope and return. 


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.