Business ProfileforQuest Diagnostics
Current Alerts For This Business
American Medical Collection Agency (AMCA), a collection agency, had a data security incident that impacted AMCA’s systems.
Optum360®, a contractor of Quest, used AMCA as one of its collection agencies.
AMCA also handled collections for a number of other clinical laboratories and healthcare providers, and the data security incident has impacted all of AMCA’s customers.
With respect to Quest, only those Quest patients whose accounts were sent to AMCA for debt collection may have had information on AMCA’s affected system.
Quest Diagnostics has posted information about the AMCA Data Security Incident at https://www.questdiagnostics.com/home/AMCA-data-breach.html#Q1-1
Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
OAKLAND – Feb 14, 2024 - California Attorney General Rob Bonta today announced a settlement with Quest Diagnostics, Inc., resolving allegations that the diagnostic laboratory company unlawfully disposed of hazardous waste, medical waste, and protected health information at its facilities statewide. As part of the settlement, Quest Diagnostics will be required to pay nearly $5 million for penalties, costs, and supplemental environmental projects and make significant changes to its operations and practices at its California facilities. Attorney General Bonta is joined by the district attorneys of Alameda, Los Angeles, Monterey, Orange, Sacramento, San Bernardino, San Joaquin, San Mateo, Ventura, and Yolo Counties in today’s settlement.
At-a-glance
Related Categories
Overview
The company offers clinical testing services through its national network of laboratories.
Business Details
This is a multi-location business.
- Headquarters
- 500 Plaza Dr, Secaucus, NJ 07094-3619
- BBB File Opened:
- 3/13/2008
- Years in Business:
- 33
- Business Started:
- 12/12/1990
- Business Incorporated:
- 12/12/1990
- Type of Entity:
- Corporation
- Alternate Business Name
- Cleveland HeartLab
- Solstace Lab Partners
- Shiel Medical Laboratory
- Contact Information
Customer Contact
- James Davis, CEO
- Stephanie Crescenzo, Company Contact
- Additional Contact Information
Phone Numbers
- (800) 631-1388Other Phone
- (201) 393-5000Other Phone
- (800) 631-1388
Customer Complaints
1,660 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
688 Customer Reviews
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Most Recent Customer Review
Chandra M
04/12/2024
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