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Find a Location

Bath Fitter has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bath Fitter

      406 Bloomfield Drive West Berlin, NJ 08091-2409

      BBB Accredited Business
    • Bath Fitter

      542 Industrial Dr Lewisberry, PA 17339-9534

    Business ProfileforBath Fitter

    Bathroom Design
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/22/2005

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bath Fitter has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bath Fitter

        406 Bloomfield Drive West Berlin, NJ 08091-2409

        BBB Accredited Business
      • Bath Fitter

        542 Industrial Dr Lewisberry, PA 17339-9534

      Location of This Business
      406 Bloomfield Drive, West Berlin, NJ 08091-2409
      BBB File Opened:
      1/21/2005
      Years in Business:
      27
      Business Started:
      8/1/1996
      Business Started Locally:
      11/1/2001
      Business Incorporated:
      8/1/1996
      Accredited Since:
      2/22/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 13VH03073000 for this business, issued by NJ Division of Consumer Affairs

      These agencies may include:

      NJ Division of Consumer Affairs

      124 Halsey Street, 7th Floor, PO Box 45027

      Newark NJ 07102

      (973) 504-6200

      https://newjersey.mylicense.com/verification/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Bath Saver, Inc.
      • Bathfitter, Inc.
      Business Management
      • Mr. Martin E. Gross, President
      • Ms. Jill Marks, Director of Compliance
      • Qui Frierson, Program Manager
      Contact Information

      Principal

      • Mr. Martin E. Gross, President

      Customer Contact

      • Qui Frierson, Program Manager
      Additional Contact Information

      Fax Numbers

      • (717) 932-4448
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/15/2021

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      We requested a quote and someone came over and gave us a prices, we asked to give us time and he can give us til tomorrow to keep the price he quoted so because we were scared to loose the rate we caved in. Then week and half later we found someone to do the whole bathroom for a better rate! So we jumped at the chance to save money we didn't have to begin with but they give u 3 days to cancel when it's such a huge and pricey investment. They should be ashamed of them selves especially when people are already struggling from this crisis. Consulting with a lawyer to get this so called policy revisited especially in these times!
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Duane S

      1 star

      10/06/2022

      Bath Fitters has not corrected a shower installed improperly for over 3 weeks. They haven't returned calls but took *************** around before using this company.

      Local BBB

      BBB Serving New Jersey

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