BBB Accredited Business since
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This company sells 22K gold and 18K diamond jewelry imported from india which is sold online at their website http://www.totaram.com/
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A BBB Accredited Business since
BBB has determined that Totaram Jewelers Online meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Totaram Jewelers Online include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Rajneesh Gupta, President
Jewelers - Retail Jewelry Stores (NAICS: 448310)
Products & Services
Totaram Jewelers Online offers the following product(s): 18K Diamond Bangles, 18K Diamond Bracelets, 18K Diamond Earrings, 18K Diamond Jewelry, 18K Diamond Necklaces, 18K Diamond Nose pin, 18K Diamond Pendants, 18K Diamond Rings, 22K Gold Arm Vankis, 22K Gold Bangles, 22K Gold Bracelets, 22K Gold Chains, 22K Gold Earrings, 22K Gold Hoops, 22K Gold Jewelry, 22K Gold kumkum boxes, 22K Gold Mangalsutras, 22K Gold Necklaces, 22K Gold Pendants, 22K Gold Rings, 22K Gold Tikka, 22K Gold Vaddanams, 22K Gold Watches
Method(s) of PaymentChecks, Money orders, Credit Cards, Debit Cards, American Express, Mastercard, Discover, Visa Cards
Refund and Exchange PolicyEXCHANGE: If for any reason you do not like the item you have bought, you may return it for an even exchange or a store credit, within 30 days from the day you receive your order. If you exchange, they will charge the difference if any, to the same credit card used originally. You will need to pay the shipping charges for the exchanged item.
RETURN: They charge a 15% re-stocking fee on all returned items for which you need the money refunded back to you. This re-stocking fee does NOT apply if you exchange the item. Sorry, they cannot issue full refunds without charging a 15% restocking fee because the credit card usage fees are not refundable and there are other costs involved which they incur. If you require a refund on your credit card, they will issue it after deducting the restocking fee and the shipping charges.
CANCEL: They will charge a 15% re-stocking fee on ALL cancelled orders (even if the order has not been shipped, even if it is cancelled 1 second after placing the order)