BBB Business Review
BBB Accredited Business since
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This company offers online sales.
A BBB Accredited Business since
BBB has determined that Dr. Fuhrman Online Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Dr. Fuhrman Online Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Type of Entity
Refund and Exchange Policy
Returns Policy Overview
You may return new, unopened supplements*, audio, and video products for store credit. Items must be returned and received within 15 days of purchase date to be eligible for credit. The amount of store credit will be based on purchase price minus all related shipping fees. Business will only pay the return shipping costs if the return is a result of their error.Store credit will be issued upon receipt and inspection of returned items. Business will notify you via e-mail of your refund once they've received and processed the returned item(s). Credit must be used in full for a single purchase/order within 1 year of issuance and does not apply toward shipping.*Excluding DHA+EPA Purity and Dr. Fuhrman's Favorite Flora or any other supplements requiring refrigeration.Items that are Not Returnable/RefundableDrFuhrman.com does not accept returns of the following items:
Food/kitchen productsBooksNewslettersPosters/MagnetsOpened audio/video productsDHA+EPA Purity, Favorite Flora, and ANY opened supplementDownloadable digital productsGift baskets and gift certificatesHealth/Fitness productsSkin CareMember Center Subscriptions are not refundable, but can be cancelled at any time