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BBB Accredited Business since

Kent Industries Inc.

Phone: (973) 579-1171 Fax: (973) 579-5341 View Additional Phone Numbers 124 Hampton House Rd, Newton, NJ 07860 View Additional Email Addresses http://www.kentindustries.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kent Industries Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Kent Industries Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kent Industries Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 24, 2003 Business started: 02/28/1986 in NJ Business incorporated 07/01/1989 in NJ
Type of Entity


Business Management
Ms. Joanne Houston, President
Contact Information
Principal: Ms. Joanne Houston, President
Business Category

Industrial Products Wholesalers & Distributors Wholesalers & Distributors Electric Equipment & Supplies - Retail

Products & Services

Kent Industries Inc. sells the following brand(s): Benshaw Inc., C3 Controls, Eaton, Furnas, LG/LS Industrial Systems, Lovato Electric, Micron Transformers, Salzer USA, Siemens, Square D, Telemecanique

Kent Industries Inc. offers the following product(s): Circuit Breakers, Contactors, Overloads, Pilot Lights, Programmable Controllers, Pushbuttons, Relays, Selector Switches

Method(s) of Payment
Check, Wire Transfer, Credit cards. ie: Visa, Mastercard, Amex and Discover
Refund and Exchange Policy
30 day return policy. The return must be approved by Kent Industries Inc. and a RGA generated for the return.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.